MainStay Suites Coeur d'Alene

2.5 star property

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Photo gallery for MainStay Suites Coeur d'Alene

Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Property amenity
Indoor pool, open 9:00 AM to 11:00 PM, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • 24/7 front desk
$96
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
702 W. Appleway Avenue, Building A, Coeur d'Alene, ID, 83814
  • Place, Kootenai Clinic Hospital Medicine
    ‪12 min walk‬
  • Place, Coeur d'Alene Golf Course
    ‪2 min drive‬
  • Place, North Idaho College
    ‪3 min drive‬
  • Airport, Spokane, WA (SFF-Felts Field)
    ‪29 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(4 reviews)
  • 504 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(21 reviews)
  • 504 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 504 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(25 reviews)
  • 504 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • 504 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

10.0 out of 10
Exceptional
(2 reviews)
  • 504 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

MainStay Suites Coeur d'Alene

Coeur d'Alene hotel close to Coeur d'Alene Golf Course
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.
MainStay Suites Coeur d'Alene offers 46 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. Premium satellite television is provided. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 13 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 13 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

MainStay Suites Coeur d'Alene features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

MainStay Suites Coeur d'Alene is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 52-inch TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night (maximum USD 100.00 per stay), plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 25 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the swimming pool or fitness facility, while guests under 13 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MainStay Suites Hotel Coeur d'Alene
Shilo Inn Suites Hotel Coeur D'Alene
Shilo Inn Coeur d`Alene Hotel Coeur d`Alene
Shilo Inn Suites - Coeur D'Alene Idaho
Shilo Inn Suites Coeur D'Alene Hotel
Shilo Suites Coeur D'Alene
MainStay Suites Coeur d'Alene
MainStay Suites
MainStay Suites I 90 City Center
MainStay Suites Coeur d'Alene Hotel
MainStay Suites Coeur d'Alene Coeur d'Alene
MainStay Suites Coeur d'Alene Hotel Coeur d'Alene

MainStay Suites Coeur d'Alene Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 286 out of 526 reviews
Rating 8 - Good. 133 out of 526 reviews
Rating 6 - Okay. 55 out of 526 reviews
Rating 4 - Poor. 29 out of 526 reviews
Rating 2 - Terrible. 23 out of 526 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Super comfy bed! Very quiet and clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Timothy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
AC was broken. Sweltering heat for a couple nights. Spoke with desk agent who reassured me management would DEFINITELY follow up. It has been over a week and I have still not heard back from management.
Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great breakfast, gym, and pool! Best motel experience I've had!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Stayed 1 night in Aug 2025

10/10 Excellent

shaarnute

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a safe place for family. We accidentally left our driver window down when we stayed the night and nothing was bothered in our vehicle. So definitely a secure and trustworthy place.
Stayed 2 nights in Aug 2025

6/10 Okay

Lonnie

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Location is good - close enough to restaurants and fairgrounds. Room was NOT completely clean. Salt and water ring (from a glass?) were on top of the refrigerator. Lining around shower wasn't clean. Hotel lobby had dirty floor - just needed more frequent vacuuming. Bed and pillows were comfortable and everything else seemed clean. We could hear clomping footsteps from the room above us whenever the room was occupied.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aspen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Rodnina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff needs more customer service training because they seem to know very little information to help customers in different situations. Manager was helpful and nice when I spoke with him.
Stayed 4 nights in Aug 2025

6/10 Okay

Judy

Traveled with partner
Dirty areas in the bathroom. Shower didn’t have any ledges for soap, shampoo, conditioner. Just one really small one. Right beside the freeway, thus VERY noisy & hard to sleep!!
Stayed 1 night in Aug 2025

6/10 Okay

Hans

Liked: Room comfort

Mainstay,CDA.

We stayed one night it was alright except the included morning breakfast we arrived one half hour before closing and the food was almost gone. What i saw was one poor overwhelmed lady trying to feed a very full Hotel full guests with no extra help the odds were against her. with a fully booked hotel the planning by the manager could have been better.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Dale

Traveled with family
Room was not ready even after check in time
Stayed 1 night in Aug 2025

6/10 Okay

Billy

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was clean and the staff was friendly. How ever there was a nail sticking up in the middle of the floor and almost cut my foot twice. I had complained about it twice and no one came to fix it. I finally had to find a hammer and fix it my self before someone got hurt on the nail.
Stayed 7 nights in Aug 2025

10/10 Excellent

Vitalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Our only real complaint was breakfast. Everything is gone before getting any. Quality of the food was pretty nasty. No bagels and only oranges for fruit. Cereal always gone. Road noise through the windows was crazy. Definitely need to upgrade windows.
Stayed 2 nights in Aug 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Price was good
Stayed 2 nights in Apr 2025

10/10 Excellent

Gwynna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and easy to check on.
Stayed 1 night in Aug 2025

10/10 Excellent

Gene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean.
Stayed 1 night in Aug 2025

6/10 Okay

Ashley

Traveled with family and small children, Traveled with family
Liked: Staff & service
Outdated rooms and facility, mediocre breakfast
Stayed 5 nights in Jul 2025

8/10 Good

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Bogdan A

Disliked: Cleanliness, staff & service, amenities
Breakfast was good Hotel & room was outdated & dirty. Shower had mold & a crack in the shower & smelled musty in the room.
Stayed 1 night in Aug 2025

6/10 Okay

Lawrence

Stayed 3 nights in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Aug 2025