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Quality Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn

In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
3175 E Seltice Way, Post Falls, ID, 83854
  • Frontier Ice Arena
    ‪5 min drive‬
  • Kootenai Clinic Hospital Medicine
    ‪7 min drive‬
  • Coeur d'Alene Golf Course
    ‪7 min drive‬
  • Coeur d'Alene, ID (COE)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn

Post Falls hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities. Housekeeping is available on request.
Quality Inn offers 47 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Coeur D'Alene Comfort Inn
Comfort Inn Coeur D'Alene
Comfort Inn Lake Coeur D'Alene
Comfort Inn Lake Coeur D'Alene Hotel
Comfort Inn Lake Coeur D'Alene Hotel Post Falls
Comfort Inn Lake Coeur D'Alene Post Falls
Quality Inn Post Falls
Quality Post Falls
Quality Inn Hotel
Quality Inn Post Falls
Quality Inn Hotel Post Falls

Quality Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 161 out of 771 reviews" "
Rating 8 - Good. 180 out of 771 reviews" "
Rating 6 - Okay. 148 out of 771 reviews" "
Rating 4 - Poor. 130 out of 771 reviews" "
Rating 2 - Terrible. 152 out of 771 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Douglas, Whitehall

Liked: Cleanliness, property conditions & facilities
Clean comfortable rooms, decent breakfast, good access
Stayed 1 night in Oct 2024

4/10 Poor

Sandy

Disliked: Staff & service, property conditions & facilities
No personality
The person who checked us had no personality, not even a smile. No internet, tv was not working, lights in the bathroom strobing and the sink would not drain.
Stayed 1 night in Oct 2024

4/10 Poor

Joyce

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and the room was ready. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Sep 2024

6/10 Okay

Lorie

Traveled with family
Guy at desk on check in was kinda rude For Expedia Why was rate I was charged on Expedia more than what they said I was charge?
Stayed 1 night in Oct 2024

10/10 Excellent

Shanelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great value
Stayed 1 night in Oct 2024

2/10 Terrible

Kaytlin, Clinton

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service
The employee was rude and the bathroom was dirty.
Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Red flags the minute we arrived. No one at the front desk, then when a staff member did arrive he kept leaving to take personal calls on his cell. He acted off to the point I asked “is everything ok? are you ok?”. He said yes, but made me uncomfortable. You could see that there was new carpet and a new coat of paint, but the room was dirty. There was a gap in carpet between the room and hallway. There was other peoples hair, sticky soda on the night stand, streaks on half of everything like things weren’t completely wiped off. We dropped our stuff off and went to our event and picked up some Clorox wipes on the way back. Upon wiping surfaces there was dried urine under toilet, dark water spots on the wall behind the towels, the grout was gross. There was SO much dirt on the air conditioner vents. Bottom line, I think they are understaffed, they are not cleaning well and cleaning with the wrong products, and the remodel never was finished. Do not recommend.

6/10 Okay

Cathy

Stayed 1 night in Oct 2024

6/10 Okay

Prabir, Shelley

Traveled with family and small children
Front office staff needs training to deal with genuine customers rather than passing the bucks on others. They should be proactive in dealing to resolve the issues and ready to LISTEN.
Stayed 1 night in Oct 2024

8/10 Good

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Siwei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, property conditions & facilities
Already done
Stayed 2 nights in Oct 2024

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Michelle

Stayed 1 night in Sep 2024

2/10 Terrible

Kassi

Disliked: Staff & service
This was a horrible experience! We weren’t even able to use our reservation because they couldn’t find it the night we had booked. We were sent away and they wouldn’t even give us a proper refund after the fact!
Stayed 2 nights in Sep 2024

6/10 Okay

natasha

Stayed 1 night in Sep 2024

10/10 Excellent

Torr

Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Cory

Disliked: Cleanliness, amenities, property conditions & facilities
The person checking me in did not speak English well and it was confusing dueing check in. At 4am the people next to me was banging on their door for 30 mins and I tried calling the front desk for 10 mins and couldnt get through. There was no way other people didnt hear these people screaming and banging on the doors in the hall way. They woke me up again at 8am and I just gave up and checked out. The front desk told me all they could do was to give me the general managers email and complain there. I did, 2 days later no reply. The hotel is also in a weird part of town and felt unsafe. The room smelled like mildew and the tv didnt work. Just not worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Our room was comfortable and quiet. We slept well. The front desk said soup was available from 5-9 every evening, but the container was empty by 7:30 and never refilled. Similar problem with breakfast. There was a good assortment of hot and cold foods, but as containers were emptied, they were not refilled. There was no employee at the front desk.
Stayed 1 night in Sep 2024

6/10 Okay

ENOCK

Traveled with group
Liked: Amenities
Stayed 2 nights in Sep 2024

6/10 Okay

Greg

Liked: Staff & service, amenities
Stayed 1 night in Sep 2024