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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business center
Business center
Lobby
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$80
includes taxes & fees
Jan 12 - Jan 13

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, UpNorth Distillery
    ‪11 min walk‬
  • Place, Woodbridge Park
    ‪18 min walk‬
  • Place, Corbin Park
    ‪1 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪32 min drive‬

Room options

Pet Friendly Queen Room

  • Sleeps 2

Pet Friendly King Room

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(46 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

King Suite with Mountain View and Walk in Shower

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Pet Friendly Accessible Two Queen Room

  • Sleeps 4

Pet Friendly Accessible King Room

  • Sleeps 2

Pet Friendly Two Queen Room

  • Sleeps 4

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About this property

SureStay Plus Hotel by Best Western Post Falls

Post Falls hotel with indoor pool
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Post Falls has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 31 2025 to April 1 2026 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 304 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 196 out of 1003 reviews
Rating 4 - Poor. 121 out of 1003 reviews
Rating 2 - Terrible. 75 out of 1003 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Timothy, Puyallup

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Sep 2025

10/10 Excellent

Thomas, Tacoma

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and check out, clean rooms, easy to park, gas and food nearby, friendly staff
Stayed 1 night in Sep 2025

8/10 Good

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and hot breakfast. Convenient location right off the freeway. Accessibility shower was a bit odd however. Would prefer a standard shower next time.
Stayed 2 nights in Sep 2025

8/10 Good

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but clean. Next to a gas station so it was a bit loud. But over all, nice stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Mitchell

Stayed 1 night in Sep 2025

6/10 Okay

Macy

Traveled with family and small children
Liked: Cleanliness
I kind of wished we would’ve gotten fresh sheets at least once during our trip and we had incessant banging and footsteps for the final three days of our trip at all hours of the day and night. Our three year old really struggled to nap and to sleep at night as well as us because the noise was so incredibly loud and constant.
Stayed 5 nights in Sep 2025

10/10 Excellent

Courtney

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and perfect pool my kids had a blast!
Stayed 1 night in Sep 2025

6/10 Okay

Michele

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Tammy

Traveled with partner
Clean and comfortable. Needs updates but met my needs!
Stayed 1 night in Sep 2025

8/10 Good

David

Stayed 3 nights in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Clean.
Stayed 1 night in Sep 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great staff, clean and comfortable The flooring in our room needs replaced.
Stayed 1 night in Sep 2025

10/10 Excellent

Tim, Puyallup

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff that checked us in, she is very nice and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Staff & service
Hotel was ok! Breakfast was ok. My son loved the pool
Stayed 2 nights in Sep 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first appearance from the outside we were a little apprehensive, especially given the surroundings. We were very pleasantly surprised when we entered the hotel and our room. We definitely feel like we got more than our money’s worth. Great value!
Stayed 2 nights in Sep 2025

8/10 Good

stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheets and everything were very clean and comfortable. Kids loved the pool. Breakfast was perfect and a huuuuuge bonus while traveling with two teenagers with bottomless stomachs. Ability to sit downstairs early in the am and have coffee and watch news while rest of the crew slept was wonderful. The hotel is under construction so some things appear to still not have been upgraded and the outside is, well, a more industrial area of Post Falls. I think it is mostly reflected in the price though and I'm giving them grace while they go through construction.
Stayed 1 night in Aug 2025

6/10 Okay

Beth

Liked: Staff & service
Na
Stayed 1 night in Aug 2025

4/10 Poor

Louis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures and the ratings are a joke. The property is old dirty and the breakfast was horrible. I had the sausage gravy biscuits, bacon, and eggs. The only thing palatable with the scrambled eggs. The bacon was undercooked the gravy on the biscuits was just unpleasant tasting. Overall the worst breakfast at any hotel I've ever had. Won't ever return to this property.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

8/10 Good

Virginia

Liked: Staff & service
one light bulb was missing from the bedside lamp. and the other bulb was burnt out, so limited lighting to read by
Stayed 1 night in Aug 2025