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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business center
Lobby
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi
Business center
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • 24/7 front desk
$74
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, UpNorth Distillery
    ‪11 min walk‬
  • Place, University Of Idaho Research Park
    ‪3 min drive‬
  • Place, Stateline Stadium and Speedway
    ‪5 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Post Falls

Post Falls hotel with indoor pool
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Post Falls has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 303 out of 1012 reviews
Rating 8 - Good. 313 out of 1012 reviews
Rating 6 - Okay. 197 out of 1012 reviews
Rating 4 - Poor. 123 out of 1012 reviews
Rating 2 - Terrible. 76 out of 1012 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Jaren

Nothing was bad, nothing was amazing. It was pretty midline for a hotel rook
Stayed 2 nights in Jul 2025

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellence.

Great experience! Nice continental breakfast. Not too far from Silverwood theme park. AC made the room so comfortable. Will come here again to try the pool. We didn’t have time but looks nice!
Stayed 3 nights in Jul 2025

2/10 Terrible

Davianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Left as soon as we arrived. Crowbar marks on doors and filthy!
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Sally, Renton

Traveled with pets, Traveled with family
Disliked: Staff & service
We pre booked and prepaid for the hotel stay for July 11-14th. Upon arrival and a few hours after checking in, we needed to cancel. We were willing to pay for the first night even though we didn’t even stay and had checked out a few hours after checkin. The front staff stated that since we had prepaid we would need to negotiate with Expedia and the General Manager. I called a few times between Expedia and the hotel and was told to let Expedia negotiate it. A week went back and the General Manager refused to refund the cancellation. Here’s a lesson to folks, don’t stay at Sure Stay Post Falls or don’t pre-pay through Expedia. Typically you can cancel and only be responsible for a night of the stay. We won’t be referring this hotel to family or friends for our future stays in town. The one positive was the lady in the front desk was friendly and as helpful as she could be.
Stayed 3 nights in Jul 2025

8/10 Good

Allan

Liked: Staff & service, amenities
Room was nice, lobby was very nice. The elevator was dirty and room doors let in to much noise from the hallway. Why is the doorway for the elevator so small?
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Debra

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility and grounds in good condition. No aimless people wondering about.
Stayed 1 night in Jul 2025

6/10 Okay

Chris

Liked: Staff & service
Bed sheets were beyond worn out and there was hair in the shower. I’ve stayed at worse but the place needed some repair. Overall for a quick night stop on the road it’s doable but it’s not luxury by a long shot.
Stayed 1 night in Jun 2025

10/10 Excellent

Alena

Traveled with family
Stayed 1 night in Jul 2025

4/10 Poor

Jesssica

Traveled with group, Traveled with family
Disliked: Amenities
The hotel was clean, and front staff were friendly. The breakfast was mediocre. We stayed 3 nights, and the ONLY change was from sausage to bacon. No waffle maker. And they don't have enough breakfast room seating for the guests, leaving many people standing to eat. The floor in all of the rooms is a cheap laminate, so you can hear anyone above & next to you walking around all night, making it difficult to sleep. We do a lot of traveling and overall, we would likely try different future lodging.
Stayed 3 nights in Jul 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice place for what we paid. Clean and friendly.

Nice place for what we paid. Clean where it matters, nice staff, everything seems to work. Only issue is they need much better blinds. I wake up real early, but my wife and kid do not and even with blind closed our room was like daylight by 4:45 AM. Also odd but whenever I stay in this town by room keys to to be reprogrammed all the time. Not just here at all. We stay in the area one a year and happens everytime if Post falls. Travel a lot and this is only city it happens in.
Stayed 3 nights in Jul 2025

8/10 Good

Clifford R

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Timothy, Puyallup

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay, easy, felt safe and the bed was really comfortable!
Stayed 1 night in Jul 2025

8/10 Good

Jack

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
A hot breakfast was available across from the lobby. - The lack of a working fan left the bathroom mirror fogged up. The thick window shades kept out the morning sunlight.
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The property was overall excellent. The Staff were helpful. I just had a problem with the 1 Set of washer and dryer for the entire property. Plus, you couldn’t control the time on the dryer. You just had to guess the time and power.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joel

Stayed 1 night in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, they went the extra mile on all our request whether it was a room change, or resetting the e-cards or helping us to better understand what appeared to be an additional charge. Room 250 was quiet and clean.
Stayed 3 nights in Jul 2025

4/10 Poor

Esther

Stayed 2 nights in Jul 2025

10/10 Excellent

josue

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jul 2025

2/10 Terrible

Brandon

Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a hot breakfast with sausage and eggs and all the other choices that would be expected. Staff was friendly and helpful.
Stayed 1 night in Jun 2025