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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business center
Lobby
Business center
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet friendly
  • 24/7 front desk
$73
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, University Of Idaho Research Park
    ‪3 min drive‬
  • Place, Stateline City Hall
    ‪3 min drive‬
  • Place, Stateline Stadium and Speedway
    ‪4 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Post Falls

Post Falls hotel with indoor pool
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Post Falls has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

Reviews

SureStay Plus Hotel by Best Western Post Falls Reviews

7.4

Good

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 194 out of 1001 reviews
Rating 4 - Poor. 121 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

Reviews

6/10 Okay

Esperanza

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica Nichole

Stayed 1 night in Aug 2025

6/10 Okay

Michele

Traveled with family and small children, Traveled with partner
Liked: Staff & service
Swimming pool needs cleaning and breakfast was a bit cold
Stayed 1 night in Aug 2025

8/10 Good

Mark, Stevensville

Traveled with family
Liked: Staff & service
The staff is great and very friendly. The hotel itself, is a little outdated. But very clean.
Stayed 1 night in Aug 2025

4/10 Poor

Kristi

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was not well kept, the handle to the door to the room was broken, the light with outlets on the desk did not work, the light cover in the bathroom was missing showing a dirty fan and accessible wiring,
Stayed 2 nights in Aug 2025

8/10 Good

Rocky

Stayed 3 nights in Aug 2025

8/10 Good

Anastasii

Stayed 1 night in May 2025

6/10 Okay

Katherine

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall it’s a place to sleep and have a breakfast (bacon looked fake). Can’t be mad at the spring mattress quality for the price we paid but prepare yourselves physically. Our comforter had dirt stains and a couple holes on it so there’s my rating on the cleanliness. The area the hotel was located in wasn’t the worst but definitely didn’t make you feel like taking a stroll outside.
Stayed 1 night in Aug 2025

6/10 Okay

Joyce

Traveled with family
Liked: Staff & service
Disliked: Amenities
Pool a bit run down, across from truck stop but noise not an issue, breakfast was decent, staff nice, object found under bed area but seemed clean otherwise
Stayed 3 nights in Aug 2025

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly , helpful staff. Newly renovated room. Clean. Quiet. Breakfast room well maintained with friendly efficient staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast, great staff, and clean comfortable rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Zau Dan Awng

Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Lonnie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Katie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the interstate and easy on and off.
Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

8/10 Good

Anna

Traveled with partner, Traveled with pets
Liked: Cleanliness
Pretty clean, room was comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Shawn

Liked: Property conditions & facilities
The hotel was directly across the street from the water. It was an easy walk to get to the large park, lighthouse, and visitor centers, and it was very pretty at low tide. I was given a choice of the fro t or back of the property and picked the fro t for the view. Our room was on the end and our total view was of the staircase and a bit of the building with the restaurant. The breakfast was fairly standard, but sufficient. The pool was OK, but the bathroom was dirty. I imagine it's difficult to maintain when there's wet kids using it. The staff seemed fairly neutral about their job, you'd think a nice welcoming smile would made customers and themselves feel better about the day. I didn't like the fact that there were people that had a u-haul trailer set up in the parking lot which they'd gather around smoking and dri king and throwing a ball which hit my vehicle rental (I changed parking spots after that). We were only able to stay the first night of our two night stay because there was a tsunami warning at about 8:30pm which was effective until further notice so we ended our vacation to California and drove all night back home.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melinda

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive and clean.
Stayed 1 night in Aug 2025

6/10 Okay

pavel

Traveled with family
Disliked: Cleanliness, staff & service

Silverwood stay

Did the online check-in thinking it was going to speed up the process. Nope. Had to recheck-in at the front desk and do everything i did online. Minus my vehicle check-in. Had a noise complaint from a room below us, 5 minutes being in the room. Had plenty of noises ourselves from the other rooms probably because walls are paper thin. Neighbors next door seemed to have influenza A,B and C because the coughing did not stop. Not the hotels fault. Breakfast was good. Stay was good. Staff was good. Check out was good.
Stayed 1 night in Aug 2025

8/10 Good

Marcos

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a good stay at this property. Our room did got get cleaned the day before of our departure ( we did not have our do not disturb sign on our door).
Stayed 5 nights in Jul 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jeanine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was nice. Rooms where ok. Its by truck stop so little noise. Pool could use to be cleaned & tended better.
Stayed 3 nights in Jul 2025

8/10 Good

Jean

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025