SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business center
Lobby
Business center
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | 1 bedroom, desk, laptop workspace, iron/ironing board
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
$87
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • UpNorth Distillery
    ‪11 min walk‬
  • University Of Idaho Research Park
    ‪3 min drive‬
  • Stateline Stadium and Speedway
    ‪5 min drive‬
  • Spokane, WA (GEG-Spokane Intl.)
    ‪38 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(34 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(42 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Post Falls

Post Falls hotel with indoor pool
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Post Falls has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 296 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 195 out of 1000 reviews
Rating 4 - Poor. 122 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dusty

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place
Stayed 1 night in Apr 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
All our interaction with the staff was very personable and helpful. Loved the non-carpeted room, it was quiet and dark and made for a good night of rest!!! Look forward to our next stay!
Stayed 3 nights in Apr 2025

6/10 Okay

John

Stayed 1 night in Apr 2025

10/10 Excellent

Jessie, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and professional. They helped make our stay very pleasant.
Stayed 2 nights in Apr 2025

8/10 Good

Bonnie, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Olivia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was filthy! Phones in rooms did not work and desk clerk was not concerned about this at all! The facility was poorly maintained, tub stained, toilet paper holder falling off wall. Carpet had holes in it. Chair in room had holes in it.... dirt in corners and along walls. Phone in room did not work and desk clerk aware but inconcerned... Before Expedia has a facility on their list of hotels i think you should be aware of conditions!
Stayed 1 night in Feb 2025

6/10 Okay

LORI

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great breakfast, good stay

Stayed 1 night in Apr 2025

8/10 Good

Timothy, Puyallup

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has always been great
Stayed 1 night in Apr 2025

10/10 Excellent

Mingyin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to my customer's address, so it is very convenient. All the waitresses are friendly. It is easy to get food near this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessie, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and extremely helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ollie on the desk was great. Great location for where we needed to be.
Stayed 2 nights in Mar 2025

8/10 Good

Cristina, Rochester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the area for a week. Staff was incredibly thoughtful and kind. The breakfast was a big deal for me and I thought it was better than most places! I used the heated pool everyday and had it mostly to myself. My room always was kept clean and restocked. Located near some gas stations and truck stops, which I liked having right across the street despite some noise. Overall, great experience.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rudy, Olympia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was excellent and help me zip up my dress for an event.
Stayed 1 night in Mar 2025

2/10 Terrible

Tirrell, Renton

Stayed 2 nights in Mar 2025

8/10 Good

Noah

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint is the water wasn't hot enough when I took my shower.
Stayed 1 night in Mar 2025

8/10 Good

Laurie and Fred

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Devin

Traveled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Raili Lensmann, Tacoma

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Feb 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Amenities
Great breakfast. Friendly front desk people.
Stayed 3 nights in Mar 2025

4/10 Poor

Jerry

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The staff was nice. Got double charged for the room. The room was in sad need of maintenance and repairs. Bed was clean and properly made.
Stayed 1 night in Mar 2025

8/10 Good

Valerie

Old and rundown.
Stayed 1 night in Mar 2025

2/10 Terrible

rachel

Stayed 2 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025