SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Lounge
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Iron/ironing board, free WiFi, bed sheets
Combined shower/tub, spring water tub, rainfall showerhead, hair dryer
Lobby
Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | Iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Air conditioning

Explore the area

Map
3647 West 5th Avenue, Post Falls, ID, 83854
  • University Of Idaho Research Park
    ‪3 min drive‬
  • Stateline Stadium and Speedway
    ‪4 min drive‬
  • Hauser Lake
    ‪8 min drive‬
  • Spokane, WA (GEG-Spokane Intl.)
    ‪32 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Mountain view
  • Sleeps 6
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

SureStay Plus Hotel by Best Western Post Falls

Post Falls hotel with indoor pool
An indoor pool, coffee/tea in a common area, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Post Falls hotel also offers an indoor pool, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

SureStay Plus Hotel by Best Western Post Falls has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 297 out of 1000 reviews" "
Rating 8 - Good. 328 out of 1000 reviews" "
Rating 6 - Okay. 190 out of 1000 reviews" "
Rating 4 - Poor. 116 out of 1000 reviews" "
Rating 2 - Terrible. 69 out of 1000 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Tawnya

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Charles, lake tapps

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amanda was amazing both times we went there. The mini fridges hard to open cuz they were not tied down and you felt like it was going to tip over. Also the faucets were very loose. If they had a maintenance person that would fix a lot of things. Other than that it was pleasant.
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Acceptable. Not particularly good. Staff very nice.
Stayed 1 night in Oct 2024

8/10 Good

Timothy, Puyallup

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness
Disliked: Amenities
Was ok for the price. Staff very friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Joseph, Kent

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating, but the hotel needs renovation and upkeep. Our room was a bit noisy, both inside and out (refrigerator issues were reported on leaving). The hotel is located in an industrial area with heavy truck traffic; it's not an inviting place to walk around, if that's a priority.
Stayed 2 nights in Sep 2024

8/10 Good

Sharla

Traveled with group
Liked: Cleanliness
So close to the interstate was easy to get to and back on
Stayed 1 night in Sep 2024

6/10 Okay

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a satisfactory hotel. The breakfast was fine; it’s in a good location. However, the walls are so thin you can hear the neighbouring rooms. Especially loud are the people above. We heard every word and every step at 6 am.
Stayed 1 night in Sep 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a tired facility, but in a convenient location, clean, safe with easy parking, very helpful and friendly staff and a great breakfast. Although the mattress and pillows were not too shelf, they were reasonable, clean, and staff provided us with extra pillows. The price of hotels nowadays is so high, but this was a good value for our travels through the area.
Stayed 1 night in Sep 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for the price
The room and facilities were good for the price we paid. Everything was clean. The bathroom faucet dripped and the toilet flapper was leaking so it kept refilling.
Stayed 1 night in Sep 2024

8/10 Good

Malcolm

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quality stay for the price
Stayed 1 night in Sep 2024

4/10 Poor

Glenda

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
On arrival we were given a room that appeared to be very outdated with a bathroom that appeared to need cleaning. The floor was dirty with filthy walls. The staff was very helpful and changed our room. This room was more updated, but after searching for the TV remote and finally finding it under the bed along with trash left from previous stays. It appears the cleaning staff needs to be more thorough. I've stayed here several times in the past and did not have any issues with this property.
Stayed 4 nights in Sep 2024

6/10 Okay

Chet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of foot noise and banging around above us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Maria

Stayed 1 night in Apr 2024

4/10 Poor

Cynthia

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food, comfortable bedding although there was a stain on one of the bedsheets that i guess they couldn’t clean off. generally clean room and building. friendly reception and service.
Stayed 1 night in Sep 2024

6/10 Okay

Gary, Cranbrook

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Toilet must have been salvaged from a kindergarten ! About 6” off the floor. Truckers stay here so doors slamming started at 4 am.A weird bad smell like someone had died in the room on occasion but nothing I could track down as it came and went away. Breakfast bar had few choices but what was there was good. Clean ad nice staff.
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great free breakfast, safe neighborhood, comfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. It was a nice quiet hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely comfortable room, super helpful and friendly staff on check in and out. Very convenient for my travels and very pleasant all round
Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Place was clean. But noisy...Paper thin walls and ceilings... You hear everything next door and every footstep and roller suitcase from room above.
Stayed 1 night in Sep 2024