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Pacific Bay Resort

3.5 star property

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Photo gallery for Pacific Bay Resort

Relax by the serene pool surrounded by palm trees and a mountain view.
Relax in a tranquil setting with a serene view of the surrounding landscape.
Enjoy dining al fresco with stunning views of the calm water.
Relax in a spacious living area with a high ceiling and large windows offering a view of the surrounding landscape. The room features a central seating area with a sofa, chairs, coffee table, and dining table.
Relax in a serene setting surrounded by lush greenery and a tranquil pond.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
$140
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Cnr Pacific Hwy And Bay Drive, Coffs Harbour, NSW, 2450
  • Big Banana Fun Park
    ‪10 min walk‬
  • Park Beach Plaza
    ‪3 min drive‬
  • Coffs Harbour Marina
    ‪7 min drive‬
  • Coffs Harbour, NSW (CFS)
    ‪9 min drive‬

Room options

View all photos for Three Bedroom Terrace Suite

Relax in this serene space with a large bed, TV, desk, and chair, offering a peaceful view of the surrounding greenery.

Three Bedroom Terrace Suite

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Three Bedroom Apartment

Enjoy a restful stay in this well-appointed room with a large bed, desk, and television.

Three Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 3 bedrooms
  • Lagoon view
  • Sleeps 7
  • 3 King Beds OR 2 King Beds and 2 Twin Beds

View all photos for Terrace Hotel Room

Relax in this serene retreat with a large bed, a painting of a beach scene, and access to an outdoor area with a table and chairs.

Terrace Hotel Room

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Two Bedroom Penthouse

Relax in a spacious living area with a high ceiling and large windows offering a view of the surrounding landscape. The room features a central seating area with a sofa, chairs, coffee table, and dining table.

Executive Two Bedroom Penthouse

7.4 out of 10
Good
(3 reviews)
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Terrace Suite

Relax in this serene retreat with a large bed, desk, and balcony overlooking lush greenery.

Two Bedroom Terrace Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Apartment

Relax in comfort with a large bed, flat-screen TV, and outdoor space.

Standard Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 King Beds

View all photos for Terrace One Bedroom Apartment

Relax in a spacious room with a large bed, flat-screen TV, and a balcony offering scenic views.

Terrace One Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Bedroom Apartment

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and chair, with a window offering a view of the surrounding area.

Deluxe Two Bedroom Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Two Bedroom Penthouse

Relax in a stylish room with a large bed, nightstand, and window with white curtains.

Standard Two Bedroom Penthouse

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

Relax in a spacious room with a large bed, bedside table, and sliding glass door leading to an outdoor seating area with a view of the surrounding greenery.

Deluxe One Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive One Bedroom Apartment

Enjoy a comfortable stay in this room featuring a large bed, desk, and chair, with a balcony offering a view and outdoor seating.

Executive One Bedroom Apartment

8.6 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Terrace Two Bedroom Dual Key Apartment

Enjoy a restful stay in this serene room featuring a large bed, a desk for work, and a window with a view of the pool and lush surroundings.

Terrace Two Bedroom Dual Key Apartment

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard One Bedroom Apartment

Relax in this spacious room featuring a large bed, a desk, and a cozy seating area with a balcony view.

Standard One Bedroom Apartment

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Hotel Room

Enjoy a comfortable stay in this stylish room featuring a large bed, desk, and chair, with a window offering a view of the surrounding area.

Deluxe Hotel Room

8.0 out of 10
Very good
(3 reviews)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Hotel Room

Relax in a spacious room with a large bed, desk, and television, offering a view of the outdoors.

Executive Hotel Room

8.4 out of 10
Very good
(65 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Hotel Room

Relax in comfort with a large bed, flat-screen TV, and outdoor space.

Standard Hotel Room

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive two bedroom apartment

Enjoy a restful stay in this stylish room with a large bed, flat-screen TV, and balcony overlooking lush greenery.

Executive two bedroom apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two bedroom Executive Lagoon Apartment

Relax in this stylish living room with a glass-top dining table, comfortable seating, and a flat-screen TV.

Two bedroom Executive Lagoon Apartment

  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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4.1 out of 5, Very Good, (2267)
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The price is $139 total
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About this property

Pacific Bay Resort

3.5-star Coffs Harbour hotel walkable to Big Banana Fun Park
Spend the day at the nearby beach, relax by one of Pacific Bay Resort's 3 outdoor swimming pools, or enjoy the onsite golf course and full-service spa.
Pacific Bay Resort offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Pacific Bay Resort features a full-service spa, a golf course, 3 outdoor swimming pools, and 2 hot tubs. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 7589 square feet (705 square meters) include a conference center. This beach hotel also offers a children's pool, a fitness center, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pacific Bay Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Bayside Bar & Grill - Overlooking the golf course and garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Languages

Afrikaans, English, Filipino, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bayside Bar & Grill

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf clubs/equipment
  • Gym
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Conference center (7,589 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Direct access to the beach
  • Garden
  • In a national park
  • In the mountains
  • On the bay
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30.0 per night
Cribs (infant beds) are available for AUD 15.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Crib (infant bed) fee: AUD 15.0 per stay
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Novotel Coffs Harbour Pacific Bay Korora
Novotel Coffs Harbour Pacific Bay Resort Korora
Novotel Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific Bay
Novotel Pacific Bay
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Pacific Bay Resort
Coffs Harbour Pacific Bay
Pacific Bay Resort Coffs Harbour
Pacific Bay Coffs Harbour
Coffs Harbour Pacific Bay Resort
Novotel Coffs Harbour Pacific
Pacific Bay Resort Hotel
Pacific Bay Resort Coffs Harbour
Pacific Bay Resort Hotel Coffs Harbour

Pacific Bay Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 444 out of 1000 reviews
Rating 8 - Good. 320 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 62 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kitty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good , clean , will stay again 👍
Stayed 1 night in Apr 2025

10/10 Excellent

Rokeya

Stayed 1 night in May 2025

8/10 Good

Caterina

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. A little noisy between rooms. But no big deal.
Stayed 1 night in May 2025

10/10 Excellent

Christi

Stayed 1 night in May 2025

6/10 Okay

Stephen

Business traveler
Very dated and the unit needed a lot of repair work, hadn’t been touched since the 80’s
Stayed 2 nights in Apr 2025

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
We loved our stay. The golf course and putting green is very enjoyable. If the pools were heated that would have been a lot better, the water was freezing.. even the spa wasn’t warm for the kids. Besides that great spot! We will be back.. thank you
Stayed 3 nights in May 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good apartment for self catering

Great apartment layout, nice and quiet. Good equipt kitchen.
Stayed 1 night in May 2025

10/10 Excellent

pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location with lovely views.staff polite and happy to assist.great dining choice a walk away.bedding excellent.parking under cover or outside choices.
Stayed 1 night in May 2025

8/10 Good

chen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful trip

I was there for work, it was clean and tidy, quiet and the staff was very friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, staff & service
It was a nice cosy place to stay with lots of facilities (pool, gym, sauna etc.) Check in and out was easy and smooth. Our room was overlooking the golf course which was relaxing.
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only wish we could have stayed longer. So relaxing, the staff were outstanding.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities, room comfort

Overnight Stay

No Microwave or dining table in the room, which was a letdown, but very spacious and comfortable for an overnight stay.
Stayed 1 night in Apr 2025

4/10 Poor

Kate

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Vincent

Liked: Property conditions & facilities, room comfort
Room was good and comfortable. Room could have been cleaner especially the container that held the plates was very dusty all plates had to be washed before use. Room was only serviced when requested.
Stayed 4 nights in Apr 2025

2/10 Terrible

karma, Austral

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They hadn't changed the bed sheet. There was hair everywhere from the previous guests. I had to ask them to come and change the bed sheet which they did but management weren't too apologetic about the situation. They took the safety issues very lightly. I will never be staying there again. I have shared the photos and videos to the management with no response so far.
Stayed 1 night in Apr 2025

10/10 Excellent

Jinisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay. Very well maintained
Stayed 2 nights in Apr 2025

6/10 Okay

June

Traveled with family
Liked: Cleanliness, staff & service, amenities
Mattress in 4305 needs replacing. Pasta dish totally overpowered by chilli & pizza smothered in sauce so dining in the restaurant was a huge disappointment.
Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort and comfortable accommodation

Beautiful resort which is definitely worth a visit. Only there 2 nights so didn’t get to use all the facilities but there were plenty on the resort
Stayed 2 nights in Apr 2025

6/10 Okay

Steve

Stayed 1 night in Apr 2025

6/10 Okay

Kathryn

Liked: Staff & service
Could do with a facelift
Stayed 1 night in Jan 2025

4/10 Poor

Kate

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we were assigned was really dirty. The staff were great though and moved us to another straight away. It was better, but still not great and outdated. The facilities and staff were great though.
Stayed 1 night in Apr 2025

8/10 Good

Narelle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025