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Quality Hotel City Centre

3.5 star property

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Photo gallery for Quality Hotel City Centre

Studio, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout drapes, soundproofing
Outdoor pool
Desk, laptop workspace, blackout drapes, soundproofing
Front of property - evening/night
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Gym
  • Pool
  • Laundry

Explore the area

Map
22 Elizabeth Street, Coffs Harbour, NSW, 2450
  • Coffs Central
    ‪9 min walk‬
  • Coffs Harbour Golf Club
    ‪15 min walk‬
  • Coffs Harbour Court House
    ‪15 min walk‬
  • Coffs Harbour, NSW (CFS)
    ‪5 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Upgrade)

Studio, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Standard Queen Room | Desk, laptop workspace, blackout drapes, soundproofing

Standard Queen Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | Desk, laptop workspace, blackout drapes, soundproofing

Deluxe Queen Room

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite - Spa Bath

King Suite - Spa Bath | Desk, laptop workspace, blackout drapes, soundproofing

King Suite - Spa Bath

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Apartment - One Queen, One Double & Two Single Beds

Three Bedroom Apartment - One Queen, One Double & Two Single Beds | Desk, laptop workspace, blackout drapes, soundproofing

Three Bedroom Apartment - One Queen, One Double & Two Single Beds

  • 2153 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Standard Twin Room - Queen & Single Bed

Standard Twin Room - Queen & Single Bed | Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room - Queen & Single Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room - Queen & Single Bed

Deluxe Twin Room - Queen & Single Bed | Desk, laptop workspace, blackout drapes, soundproofing

Deluxe Twin Room - Queen & Single Bed

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Studio (2 Rooms)

Family Studio (2 Rooms) | Desk, laptop workspace, blackout drapes, soundproofing

Family Studio (2 Rooms)

  • 409 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment - Two Queen Beds

Two Bedroom Apartment - Two Queen Beds | Desk, laptop workspace, blackout drapes, soundproofing

Two Bedroom Apartment - Two Queen Beds

  • 753 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Hotel City Centre

3.5-star Coffs Harbour hotel with bar/lounge
This hotel features an outdoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Limited housekeeping is available.
Quality Hotel City Centre offers 73 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas. 50-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Coffs Harbour hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Quality Hotel City Centre features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site, along with a car charging station.

Quality Hotel City Centre has designated areas for smoking.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 5 to 25 for adults and AUD 5 to 15 for children
  • A bar/lounge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Crib (surcharge)
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • No plastic drinking straws
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 5 to 25 for adults, and AUD 5 to 15 for children
  • Crib (infant bed) fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality City Centre Coffs Harbour
Quality Inn City Centre
Quality Inn City Centre Coffs Harbour
Quality Inn City Centre
Quality City Coffs Harbour
Quality Hotel City Centre Hotel
Quality Hotel City Centre Coffs Harbour
Quality Hotel City Centre Hotel Coffs Harbour

Quality Hotel City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 377 out of 731 reviews
Rating 8 - Good. 250 out of 731 reviews
Rating 6 - Okay. 74 out of 731 reviews
Rating 4 - Poor. 21 out of 731 reviews
Rating 2 - Terrible. 9 out of 731 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Business traveler
Great new modern rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
For 3 nights it was very nice 😊
Stayed 3 nights in Nov 2024

10/10 Excellent

HARTLEY

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This has become my go to choice in Coffs Harbour when I come here for work a few times a year.
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Traveled with family
Disliked: Property conditions & facilities
Freezer not freezing. Not much selection in terms of food onsite and it wasn’t open everyday for room service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room - excellent that there is a restaurant and bar on the premises with a gym and pool. Staff were friendly and helpful - paid a little more for the room than usual but my stay ticked so many boxes it was worth it.
Stayed 1 night in Oct 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

6/10 Okay

Georgie

The property is ok. Considering what they charge it really isn't anything special or exciting. My room was apparently upgraded. It was just a standard motel room really. My room had a major leak. Carpet was saturated. I didn't discover this until the next morning of my stay when i was rushing out for the day. By the time I returned reception was closed. I checked out the next morning and advised the staff about the leak. They stated 'Why didn't you tell us earlier'. Sorry I was very busy for the weekend. That was it! So for $300 a night you get to stay in a room with soggy Carpets. I will never stay here again
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families!
Our family of 5 stayed in the 3 bedroom apartment/townhouse. The staff member at checkin was so kind, the room was perfect (our kids thought it was the coolest hotel room ever), everything was clean, and the location had a lot of restaurants nearby to grab dinner. This was just a quick stopover on our road trip, but I would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the upgrade—it's much appreciated! The lady at the check-in desk was excellent—very attentive and courteous. Thank you.
Stayed 1 night in Sep 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed before (Feb. 24) and enjoyed it. Same this time, although very noisy both late at night and early morning due to the location of my room (#203).
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Traveled with group, Business traveler
Disliked: Amenities, property conditions & facilities
Hotel is called the city centre it's not anywhere near the city centre. King suites are not king suites, they are shoe boxes not blackout blinds. Very noisy spot. Was a hot day booked it because it had a pool, only to find out upon arrival that the pool was empty. Stay elsewhere
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great, quiet and had Ev charging onsite. Fantastic
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice cleanroom. Close to Business Centre
The room pictured is not the room I stayed but I was very happy with the room. Well appointed and needed nothing more. Lovely Reception staff and Professional. Happy with everything but, disappointed the Restaurant didn't operate Friday or Saturday night as that was one of the factors of my booking knowing I would be on my own and didn't want to go out anywhere. Very noisey guest above and around on Saturday night until approx. 1.45am. Good location to Town and other important needs.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Clean, well maintained room and facilities. Convenient location.
Stayed 1 night in Aug 2024

6/10 Okay

Karen Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Derek

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Chiu Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Dwight

Liked: Cleanliness, staff & service
There was no hot water. Not what you want during winter. Everything else fine.
Stayed 1 night in Jul 2024

8/10 Good

kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and spacious room. Well set up. Would recommend as a good place to stay. Only issue was the lack of housekeeping provided. Advertised as Housekeeping provided one night during your stay but for reasons unknown our room was not serviced while we were there. Do not disturb was not displayed and we were out from 8:30am to well after 2pm. We even cleared space to make it easy for the housekeeping staff. Very disappointing to be honest. Whilst reception kindly apologised and provided fresh towels I expect to get what I pay for.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay!
Stayed 1 night in Jul 2024