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Hotel Chais Monnet & Spa

5.0 star property

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Photo gallery for Hotel Chais Monnet & Spa

2 restaurants, lunch served
Indoor pool, seasonal outdoor pool, sun loungers
Junior Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Terrace/patio
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym
  • Room service
  • Pet friendly

Explore the area

Map
50 avenue Paul Martell, Cognac, 16100
  • Remy Martin
    ‪3 min walk‬
  • Hennessy Cognac Company
    ‪12 min walk‬
  • Château de Cognac
    ‪15 min walk‬

Room options

View all photos for Junior Suite, Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, Terrace

  • 527 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Presidential Room

Presidential Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Room

  • 1830 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, Terrace

  • 732 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 527 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Room

Premier Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Room

  • 420 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite

  • 732 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, Terrace

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Suite

  • 635 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room, Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Room, Terrace

  • 420 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel Chais Monnet & Spa

5-star Cognac hotel with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Hotel Chais Monnet & Spa offers 92 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments.
In addition to a full-service spa, Hotel Chais Monnet & Spa features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 4306 square feet (400 square meters) include conference space. This luxury hotel also offers a seasonal outdoor pool, a fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking and covered valet parking are available on site, along with a car charging station.

Hotel Chais Monnet & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
La Distillerie - This bistro serves brunch, lunch, and dinner.
Les Foudres 1* - This fine-dining restaurant serves dinner only. 1-star Michelin rating. Open select days.
Jazz Bar 1838 - Onsite cocktail bar. Open daily.
The Rooftop - Onsite rooftop bar. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Jazz Bar 1838
  • La Distillerie
  • Les Foudres 1*
  • The Rooftop

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Children's club
  • Free bicycle rentals
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Indoor pool
  • Private wine tours
  • Pro golf lessons
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Vineyard
  • Wine tasting room
  • Wine tours
  • Winery release events

Family friendly

  • Changing table
  • Children's club (surcharge)
  • In-room babysitting (surcharge)
  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4,306 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vineyard

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 121-cm TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 340 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to August
Pool access available from 7:30 AM to 8:30 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Chais Monnet Cognac
Chais Monnet Cognac
Chais Monnet
Hotel Chais Monnet
Hotel Chais Monnet & Spa Hotel
Hotel Chais Monnet & Spa Cognac
Hotel Chais Monnet & Spa Hotel Cognac

Hotel Chais Monnet & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 143 reviews
Rating 8 - Good. 18 out of 143 reviews
Rating 6 - Okay. 3 out of 143 reviews
Rating 4 - Poor. 1 out of 143 reviews
Rating 2 - Terrible. 2 out of 143 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, well appointed gem in the quiet hamlet of Cognac. Terrific staff and Michelin Star dining on property - too much food! The pool is heated, convenient short walk from our room and the surrounding spa and amenities are outstanding. However, I cannot say enough about the impeccable staff who made us feel welcome at Christmas,
Stayed 3 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tyneshia

Traveled with partner
Liked: Cleanliness, staff & service
Accessible to all of the popular cognac distilleries.
Stayed 1 night in Oct 2024

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Luxury and excellent location, just be wary of the mini bar, water and extra charges!
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Gorgeous hotel but watch out for the extra costs

Lovely hotel but lack of communication - we weren’t told that breakfast wasn’t included in our hotel rate so got landed with a hefty bill on check out. We also couldn’t get into any of the hotel restaurants during our stay so was only offered ‘room service’ that ended at 10pm, so had to find external options - very disappointing as a paying guest of the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lee, Oxford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!!! Room was spacious, clean, quiet aircon. Alittle bit of luxury in Cognac.
Stayed 1 night in Jul 2024

10/10 Excellent

Donald

Stayed 3 nights in Jul 2024

2/10 Terrible

Ross

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

MIKE, North Miami Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular architecture, great rooms
Stayed 1 night in Jun 2024

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fabien

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan Till

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction and road closures made it difficult to reach the property.
Stayed 1 night in Jun 2024

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was extraordinary. The best part was the staff at the front desk. Very welcoming, friendly, and extraordinarily helpful.
Stayed 1 night in May 2024

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely retreat in the heart of Cognac

We had a lovely stay. The staff was very welcoming and the service in the hotel is truly the best. We would definitely stay here again.
Stayed 5 nights in Jan 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very new hotel which has been converted from a cognac distillery by an ingenious architect who has retained the character with modern facilities. Extremely good parking arrangements
Stayed 1 night in Sep 2023

10/10 Excellent

Dorothee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Vinay

Stayed 1 night in Sep 2023

10/10 Excellent

Mildred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

AISLING

Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful but with some issues.

The hotel is very beautiful but we experienced a few issues with the service in the Distillery dining room. We mentioned these issues to reception on checkout and they seemed to take them seriously. The breakfast buffet was also confusing as they have 2 options (€18 and €35) but both are in the same area - which must be impossible to manage (in fact we were charged for the full €35 when we had actually stuck to the €18 option). This is frustrating as a 5 star hotel of this calibre should be able to manage things like this seamlessly. I was also disappointed to see miniature toiletries in the bathroom - as we all move to a more sustainable economy I would prefer to see full size shower gels etc mounted in the shower instead of tiny disposable ones.
Stayed 1 night in Sep 2023