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Charged more than booking rate
Lobby was warm
AC took forever to cool from 24.5 deg C to 23 deg C
Mini Bar was not loaded and empty but front desk asked if there was any consumption
It was fine. Surprisingly, housekeeping didnt clean the room or make up the bed in the morning. They didn’t clear old dishes either (from the morning). Restaurant service was slow but food quality and quantity was good.
A great hotel to stay when you visit Coimbatore, for business or for pleasure, has the best restaurants around, comfortable and clean room, pool, gym, spa and other facilities. Spacious well designed lobby suitable for business meetings.
Great helpful and friendly staff all the way from the gate onwards.
Been staying at this hotel for a number of years and it has gradually deteriorated.. nothing works plug sockets with loose wiring kept tripping electric .. no refreshment in mini fridge had to ask 3 time for it to be filled .. room was not clean .. laundry request to be hung came back folded .. breakfast service poor .. 1 toaster and wasn’t working .. pool out of order … spa air con broken .. very poor standard only positive is location to work will not be visiting again
The main issue was my reservation. I had to be on telephone for 2 hours to resolve the issue. The Hotel never received the reservation message from hotels.com I have paid hotels.com yet, this was not recorded. I paid again. Please refund.