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Port de Plaisance Resort, Trademark Collection by Wyndham

3.5 star property

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Photo gallery for Port de Plaisance Resort, Trademark Collection by Wyndham

2 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Premium bedding, Select Comfort beds, in-room safe, blackout drapes
4 restaurants, dinner served, Asian cuisine
Premium bedding, Select Comfort beds, in-room safe, blackout drapes
Junior Suite, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, blackout drapes

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Spa
  • Bar
  • Pool
  • Gym

Explore the area

Map
155 Union Rd, Cole Bay, Sint Maarten
  • Flamingo Beach
    ‪4 min drive‬
  • Simpson Bay Beach
    ‪5 min drive‬
  • Maho Beach
    ‪12 min drive‬
  • Philipsburg (SXM-Princess Juliana Intl.)
    ‪13 min drive‬

Room options

View all photos for Premier Suite, Multiple Beds, Non Smoking

Premier Suite, Multiple Beds, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, blackout drapes

Premier Suite, Multiple Beds, Non Smoking

  • 36 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Non Smoking

  • 36 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

  • 36 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Port de Plaisance Resort, Trademark Collection by Wyndham

3.5-star Cole Bay resort with in-room kitchens
This smoke-free resort features 4 restaurants, a marina, and 2 outdoor pools. Free WiFi in public areas is provided, as well as free self parking, a free beach shuttle, and a free manager's reception. Additionally, a full-service spa, a casino, and a fitness center are onsite.
Port de Plaisance Resort, Trademark Collection by Wyndham offers 31 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Accommodations at this 3.5-star resort have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cole Bay resort provides complimentary wireless Internet access. 55-inch LCD televisions come with premium digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

9 outdoor tennis courts and a marina are featured at the resort. 2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is open daily.
Port de Plaisance Resort, Trademark Collection by Wyndham features a full-service spa, a marina, and 2 outdoor swimming pools. Dining is available at one of the resort's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This Cole Bay resort also offers a casino, a fitness center, and a terrace. Complimentary self parking is available on site.

Port de Plaisance Resort, Trademark Collection by Wyndham is a smoke-free property.

A complimentary manager's reception is offered each day.
Mandarin - Overlooking the garden, this sushi bar specializes in Asian cuisine and serves dinner only. Reservations are required.
Melange - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Dolca Vita - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Pizzeria - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dolca Vita
  • Mandarin
  • Melange
  • Pizzeria

Things to do

  • 2 outdoor pools
  • 20 gaming tables
  • 480 slot machines
  • 9 outdoor tennis courts
  • Casino (25,007 square feet of space)
  • Fitness classes
  • Full-service spa
  • Gym
  • Shopping mall
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Marina
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • Elevator
  • Tile flooring in room

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 15 for adults and USD 15 for children
  • Early check-in fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome

We should mention

Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Princess Port Plaisance Hotel Cole Bay
Princess Port Plaisance Cole Bay
Princess Port Plaisance Cole
Princess Port Plaisance Resort Cole Bay
Princess Port de Plaisance
Port de Plaisance Resort, Trademark Collection by Wyndham Resort

Port de Plaisance Resort, Trademark Collection by Wyndham Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 204 out of 573 reviews
Rating 8 - Good. 182 out of 573 reviews
Rating 6 - Okay. 79 out of 573 reviews
Rating 4 - Poor. 55 out of 573 reviews
Rating 2 - Terrible. 53 out of 573 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Josee

Stayed 3 nights in Jan 2025

8/10 Good

Smarilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Andrew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we had paid for a room they had no rooms available?
Stayed 1 night in Jan 2025

4/10 Poor

Lillian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Catherine

Booked a conidations on line and showed up to have it not honored.
Stayed 1 night in Jan 2025

2/10 Terrible

David, Bethlehem

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have a room for us when we arrive
Stayed 1 night in Jan 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
All was good just needs some updating! Staff was great! Room was nice!
Stayed 1 night in Jan 2025

10/10 Excellent

Jahlela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Katia

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Disappointed Stay Despite a Beautiful Location
I was really looking forward to my 10-days stay at Port de Plaisant Hotel because of its beautiful location. However, my experience was disappointing from the start. When I arrived, there was garbage in front of the door to my room, which left a bad first impression. To make matters worse, there were big bugs plague in the room, and no one came to help even after we reported it. We had to go to the supermarket ourselves to buy bug spray and continued buying it throughout our stay just to manage the issue. The service also left a lot to be desired, especially from the ladies working at the reception. There was no follow-up when we called for maintenance or requested services like bedroom cleaning or specific towels. It often felt like they forgot about us, and it was frustrating to have to constantly remind them to address issues. The TVs in both of our rooms didn’t work for six days, despite multiple requests for assistance. This lack of responsiveness and follow-up made the stay uncomfortable, especially considering the price we paid. On the positive side, the bellmen and other gentlemen and security worki at the hotel were very polite and helpful, which was a small comfort amidst the overall poor service. While the hotel itself is beautiful and the area is lovely, the lack of proper customer service and the numerous unresolved issues made the stay disappointing. I don’t think I’ll be staying here again.
Stayed 9 nights in Dec 2024

2/10 Terrible

JAMES

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Rechelline

Liked: Cleanliness, staff & service, property conditions & facilities
Room sizes are very big. The extraction in the bathroom is very noisy, makes it very unpleasant to use. Rooms were cleaned but clearly needs some updates/upgrades.
Stayed 1 night in Jan 2025

2/10 Terrible

Cislyn

Traveled with partner
Disliked: Amenities, property conditions & facilities
The unit was adequate but ac was preset and it was too hot, no housekeeping for 4 days but only one towel was provided per person, no washcloths or hand towels were provided, none of the TVs worked, the sliding door to the bedroom could not lock. After making several reports we were given 1 wash cloth and two hand towels but no extra towels. They changed the setting on the ac but we were unable to access the tvs. Overall, it was a terrible experience and it definitely was not worth the cost of the hotel unit.
Stayed 3 nights in Dec 2024

8/10 Good

Cislyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean.
Stayed 1 night in Dec 2024

8/10 Good

Suzanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived at the property around 10:00 pm and all the restaurants where closed by 10:30 pm so there was nowhere on the property to get a meal
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No water at bathroom sink
Stayed 1 night in Dec 2024

10/10 Excellent

Anderson

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying here

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great place
Stayed 3 nights in Dec 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service
Really nice staff :-)
Stayed 1 night in Dec 2024

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities
great view of harbour.
Stayed 4 nights in Dec 2024

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Gerard

Stayed 1 night in Nov 2024

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinning and casino was fantastic
Stayed 2 nights in Nov 2024

2/10 Terrible

Sherika

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024