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Metro Points Hotel

3.0 star property

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Photo gallery for Metro Points Hotel

Lobby
Lounge
Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

Map
8500 Annapolis Rd, Hyattsville, MD, 20784
  • Northwest Stadium
    ‪7 min drive‬
  • University of Maryland, College Park
    ‪11 min drive‬
  • Union Station Shopping Center
    ‪13 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪33 min drive‬

Room options

View all photos for Exclusive Single Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Exclusive Single Room, 1 King Bed, Accessible

  • 343 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

  • 343 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Double Beds

  • 343 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite, 1 King Bed

  • 550 sq ft
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Metro Points Hotel

3-star Hyattsville hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available once per stay.
Metro Points Hotel offers 197 accommodations with laptop-compatible safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 6100 square feet (549 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Metro Points Hotel is a smoke-free property.

IHOP - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • IHOP

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,100 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 4 to December 31:
  • Bar/Lounge
  • Business center
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Metro Points
Metro Points Hotel-Washington
Metro Points Hotel-Washington North
Metro Points Hotel-Washington North Hotel
Metro Points Hotel-Washington North Hotel New Carrollton
Metro Points Hotel-Washington North New Carrollton
Points Metro

Metro Points Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 476 out of 1231 reviews
Rating 8 - Good. 267 out of 1231 reviews
Rating 6 - Okay. 198 out of 1231 reviews
Rating 4 - Poor. 101 out of 1231 reviews
Rating 2 - Terrible. 189 out of 1231 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Cheryl

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rechecking in was a breeze.
Stayed 1 night in Dec 2024

6/10 Okay

Cheryl

Disliked: Cleanliness, amenities, property conditions & facilities
Being that the building is extremely old. The surrounding area is okay. The building is somewhat up kept. The staff, well if there was many here. Checking in was a little bit odd. Waiting 5-7mins for someone to come to the counter and for the person to look displease about working.
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Stayed 2 nights in Dec 2024

8/10 Good

Riasad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good except security issue.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
JL
I had a horrible experience the hotel is run down and should be shut down
Stayed 5 nights in Dec 2024

10/10 Excellent

Tarina

Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Do not stay here
Hotels.com should remove this hotel from the options. Mold in the shower. Disgusting, stained furniture. Impossible to contact front desk staff even in the event of an emergency. No way to contact management for help. There was a violent event across the hall in the middle of the night and calling the desk for help was useless. I had to call the police myself
Stayed 5 nights in Dec 2024

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Myesha

Stayed 4 nights in Dec 2024

2/10 Terrible

Josue

Stayed 1 night in Nov 2024

10/10 Excellent

Blanche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you so much for your Good service 🙏❤️😍😘
Stayed 2 nights in Dec 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Great restaurants close by.
Stayed 1 night in Dec 2024

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo weekend get
Ive stayed at this property several times over the years and this by far was best in months..soon as i walked in the room . The heat was and it felt comfortable. The room was really clean as well as the carpet. It had a small frig which was is cold. Which was greatly appreciated. Im homeless so im not picky but wherever i can save up the money. I stay here.
Stayed 3 nights in Dec 2024

8/10 Good

Cynthia, Gaithersburg

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

victory

Stayed 1 night in Nov 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Blanche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
N/A
Stayed 2 nights in Dec 2024

2/10 Terrible

Shani Jemel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels were dirty, the carpet is filthy, the shower is dangerously hot, partying is terrible, loud music from event on the main level until after midnight.
Stayed 1 night in Dec 2024

2/10 Terrible

Michelle

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Faulty room doors - safety issue
The staff very lovely. It was a major problem that the door to my room had a latch that kept locking every time I left the room. The first time, the maintenance person was able to open it quickly and said this happens occasionally. The next evening, I came back to the room at 10p to find I was locked out again. This time, the maintenance person was off duty. It took the front desk person (the only person on staff for the whole hotel) over an hour to find a maintenance person to open the door to my room.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looked and felt like a shelter hotel. The front automatic doors was not working. A large police presence was there when i arrived. The clerk was obviously on something i waited in the lobby for several minutes while she was in the back having a intense conversation on the phone. The rooms look like they havent been updated or deeped cleaned in years.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

8/10 Good

Beresford

Stayed 1 night in Dec 2024

6/10 Okay

Hawanatu

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Lusecardine

Traveled with group, Business traveler
Good
Stayed 1 night in Aug 2024

6/10 Okay

EJP

Disliked: Property conditions & facilities
Meh
Stayed 7 nights in Nov 2024