View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
9.49.4 out of 10
Exceptional
3 reviews
(3 reviews)
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
10.010.0 out of 10
Exceptional
1 review
(1 review)
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
10.010.0 out of 10
Exceptional
1 review
(1 review)
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
8.08.0 out of 10
Very good
5 reviews
(5 reviews)
Sleeps 2
1 King Bed
View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)
Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)
8.08.0 out of 10
Very good
1 review
(1 review)
Sleeps 4
1 King Bed
View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
8.08.0 out of 10
Very good
3 reviews
(3 reviews)
Sleeps 4
2 Queen Beds
About this property
Best Western Franklin Town Center Hotel & Suites
Franklin hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Franklin Town Center Hotel & Suites offers 55 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Premium digital television is provided.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Franklin Town Center Hotel & Suites features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary. A total renovation of this property was completed in February 2017.
Best Western Franklin Town Center Hotel & Suites is a smoke-free property.
Guests are offered a complimentary buffet breakfast.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible van parking available
Food and drink
Free buffet breakfast
Things to do
Gym
Indoor pool
Family friendly
Crib (surcharge)
In-room microwave
Indoor pool
Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Business services
Business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (36 inch wide door)
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
More
3 floors
Renovated entire property - February 2017
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
TV with premium digital channels
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day
Property payment types
Important information
Optional extras
Crib (infant bed) fee: USD 20.0 per day
Rollaway bed fee: USD 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property is also known as
Sleep Inn
Sleep Inn Franklin
Sleep Inn Hotel
Sleep Inn Hotel Franklin
Best Western Franklin Town Center Hotel
Best Western Franklin Town Center
Franklin Town Center & Suites
Best Western Franklin Town Center Hotel Suites
Best Western Franklin Town Center Hotel & Suites Hotel
Best Western Franklin Town Center Hotel & Suites Franklin
Best Western Franklin Town Center Hotel & Suites Hotel Franklin
Best Western Franklin Town Center Hotel & Suites Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 219 out of 420 reviews
10 - Excellent
219
Rating 8 - Good. 123 out of 420 reviews
8 - Good
123
Rating 6 - Okay. 40 out of 420 reviews
6 - Okay
40
Rating 4 - Poor. 16 out of 420 reviews
4 - Poor
16
Rating 2 - Terrible. 22 out of 420 reviews
2 - Terrible
22
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Ionut
Apr 13, 2025
The hotel is ok but at 7 am they start remodeling
Ionut
Stayed 1 night in Apr 2025
10/10 Excellent
Joel
Traveled with family
Apr 12, 2025
Liked: Staff & service
Overall good, but property is under renovation
Joel
Stayed 1 night in Apr 2025
6/10 Okay
Suzanne
Traveled with family
Apr 6, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Remodeling
Front desk employee was very helpful, but the hotel is in the process of being remodeled. Construction dust, paint splotches and fumes. :(
I'm sure it will very nice in a month or two.
Suzanne
Stayed 1 night in Apr 2025
8/10 Good
Kristen
Traveled with family
Apr 5, 2025
Liked: Cleanliness, staff & service, amenities
It’s being renovated, which isn’t a big deal, and it felt clean, but I feel bad for how shoddy the workmanship is. Terrible paint job and placement of the faucet on the sink—if it’s not on full blast, it’s going to get water everywhere on the countertop. Otherwise it was fine! There was a 6AM train that came through on Saturday morning, so that was annoying. But not a huge deal.
I always stay at this hotel when im in franklin. Great service.
Nicole
Stayed 1 night in Jan 2025
6/10 Okay
Bettina
Traveled with family
Jan 17, 2025
Liked: Cleanliness, staff & service
Disliked: Room comfort
Under renovation but looking better
The young man at the desk was very polite and professional. He got us checked in quickly. Our room was clean and in order. We went in and just dropped off our stuff and left to grab dinner. Upon returning to the room, it was freezing cold! We couldn’t get the unit at the window to stop blowing cold air. None of the buttons were working. The LED wasn’t reading anything at all. I finally had to just unplug it from the outlet. The thermostat on the wall was not working either. It was about 33° outside. By this time, it was after 1130 pm. We had been driving for about 7 hours with my 90 year old mom. We had already gotten changed and settled in so we weren’t in the mood to change rooms at this point. I tried calling the desk but after letting it ring for 2 full minutes, I hung up. My husband went to tell him about the situation to advise him not to rent the room until the AC is fixed.
Room was clean and accommodated a wheelchair easily. While comfortable, there was a lot of noise coming from the rooms on either side of us - we could hear talking, walking and the tv. Made it difficult to sleep. The hotel was under renovations - hopefully a sound barrier will be implemented to makebit quieter. Nice hotel. We would stay here again.
picked for indoor heated pool and breakfast pool not heated girl said broken for a while breakfast was only toast and cereal paint fumes terrible shower head fell apart when used no food available for 30 miles except gas station
The rooms were clean and the beds were very comfortable. The breakfast was awesome, there was something for all of my picky eaters. We have stayed before and will stay again.