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Best Western Plus Pontoon Beach

3.0 star property

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Photo gallery for Best Western Plus Pontoon Beach

Lobby sitting area
Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
$95
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
4 Regency Pkwy, Granite City, IL, 62040
  • Place, Pontoon Beach Village Hall
    ‪2 min walk‬
  • Place, Long Lake
    ‪2 min drive‬
  • Place, St. Louis Union Station
    ‪20 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Pontoon Beach

3-star Granite City hotel with indoor pool
An indoor pool, a fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Best Western Plus Pontoon Beach offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Granite City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Plus Pontoon Beach features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Best Western Plus Pontoon Beach is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sleep Inn Hotel Pontoon Beach
Sleep Inn Pontoon Beach
Best Western Plus Pontoon Beach Hotel
Best Western Plus Pontoon Beach
Best Western Plus Pontoon Beach Hotel Granite City
Best Western Plus Pontoon Beach Granite City
Best Pontoon Granite City
Best Plus Pontoon Granite City
Best Western Plus Pontoon Beach Hotel
Best Western Plus Pontoon Beach Granite City
Best Western Plus Pontoon Beach Hotel Granite City

Best Western Plus Pontoon Beach Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 788 reviews
Rating 8 - Good. 211 out of 788 reviews
Rating 6 - Okay. 79 out of 788 reviews
Rating 4 - Poor. 25 out of 788 reviews
Rating 2 - Terrible. 41 out of 788 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El piso de la picina, es muy resbaloso. Pero ,todo lo de mas es super bien
Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Property conditions & facilities
Bed was comfortable Clean bathtub Furniture was warned out 4 outlets did not work when plugging something in Seemed like a safe area
Stayed 1 night in Aug 2025

8/10 Good

john

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel was fairly nice, in need of some updating, but acceptable overall. I think that perhaps there were some staffing issues that meant certain positions were not taken care of.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed. $100 deposit which was a real hard pull on my bank account. $9 ck in late fee for what? I was there at 6pm. I want my $9 bk to my acct.
Stayed 1 night in Aug 2025

6/10 Okay

Tenesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Elevator not working/ room directly next to stairs

We decided to stay a night here before hitting the road after dropping our daughter off to SIUE. Our room was on the 2nd floor and the elevator was out of order, which means we had to use the stairs every time. Not only was the elevator out of order but our room was directly next to the stairs, so all night we were disturbed by everyone who entered or exited the second floor. The door closing was not quiet so we heard everyone come and go. Due to not getting any rest we decided to check out early and head back home. Overall the hotel was very clean, my husband did enjoy the breakfast provided.
Stayed 1 night in Aug 2025

10/10 Excellent

Bernice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Carolyn

Stayed 1 night in Jul 2025

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, room comfort

Keep the “keep out” hanger on your door

The elevator was out, but I was given an opportunity to back out of the reservation if that was a problem. My main issue with my stay is that an employee started to strip and turn over my room around 10:15 AM, before I the check out time, during a five-minute absence while I was taking the first load of luggage down to my car. I had taken the “keep out” hanger off my door, but the implications of stripping the bed on the last day are that I’m no longer welcome in the room. My belongings were still in evidence, which should have made the employee back out. I will not stay in this hotel again.
Stayed 1 night in Aug 2025

8/10 Good

Jose John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 5 nights in Aug 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Conviently located just outside of the city.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Elevator was not working. They didn't seem to even try to fix the elevator. Staff was nice. Especially the breakfast worker.
Stayed 2 nights in Aug 2025

2/10 Terrible

chad

Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alok

Stayed 1 night in Aug 2025

6/10 Okay

Robert

Traveled with partner
Disliked: Staff & service
Booked late and wasn't the most accommodating there was an error with the app and they couldn't fix the problem easily. After an hour, refund, and patience we got to book the room at full price after 12AM for the toilet to not flush which seemed to be a theme as 2 other rooms had Plungers in trash bags outside their doors.
Stayed 1 night in Aug 2025

10/10 Excellent

Warren Jim Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well secured and has great amenities. Food options may be limited but the bed comfort is superb.
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the staff which were helpful when asked.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bernice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

Excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Bernice

Stayed 2 nights in Aug 2025

10/10 Excellent

DeShanti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Bradley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to area attractions like St. Louis and the race track at World Technology.
Stayed 3 nights in Jul 2025

10/10 Excellent

Malissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, staff was friendly, and room was very clean. Would definitely stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Jul 2025