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The Great Rivers, Ascend Hotel Collection

3.0 star property

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Lobby
Pillowtop beds, in-room safe, desk, laptop workspace
Lobby
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Gym
  • Pet friendly

Explore the area

Map
3559 College Avenue, Alton, IL, 62002
  • Robert Wadlow Statue
    ‪14 min walk‬
  • Fast Eddie's Bon Air
    ‪4 min drive‬
  • Argosy Casino
    ‪7 min drive‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Transfer Shower, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Transfer Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Roll-in Shower, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express and Suites Alton St Louis Area by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, (113)
$120 nightly
The price is $120 total
includes taxes & fees
Holiday Inn Express and Suites Alton St Louis Area by IHG

About this property

The Great Rivers, Ascend Hotel Collection

3-star Alton hotel close to Robert Wadlow Statue
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
The Great Rivers, Ascend Hotel Collection offers 135 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 43-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Alton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Great Rivers, Ascend Hotel Collection features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 4500 square feet (418 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary uncovered self parking is available on site, along with a car charging station.

The Great Rivers, Ascend Hotel Collection has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Chapala - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Airport shuttle available
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chapala

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (4,500 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per day (maximum USD 100.00 per stay), plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per accommodation, per day (maximum USD 100.00 per stay) plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Alton Lewis&clark Trail Site
Holiday Inn Lewis&clark Trail Site
Atrium Hotel Alton
Atrium Hotel
Atrium Alton
The Great Rivers, Ascend Hotel Collection Hotel
The Great Rivers, Ascend Hotel Collection Alton
Best Western Premier Alton St. Louis Area Hotel
The Great Rivers, Ascend Hotel Collection Hotel Alton

The Great Rivers, Ascend Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 287 out of 707 reviews
Rating 8 - Good. 199 out of 707 reviews
Rating 6 - Okay. 109 out of 707 reviews
Rating 4 - Poor. 61 out of 707 reviews
Rating 2 - Terrible. 51 out of 707 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Joel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointing

They say it is being renovated when you get there, but it was not posted on Hotels.com when we booked, The place is dirty, mold in the bathrooms, and while it did have a pathetic breakfast. there was almost no food and no one attending to the area. I want to add over the past 7-8 years we have stayed here once every 3 months and it is just getting wprst every time
Stayed 2 nights in Mar 2025

4/10 Poor

Hector

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth
Stayed 1 night in Mar 2025

6/10 Okay

Kris

Stayed 1 night in Mar 2025

4/10 Poor

Cindy, Parker

Traveled with partner
Disliked: Amenities, property conditions & facilities
This hotel was under remodel with limited options. The power went out and due to our room was on the 4th floor and the option to get to the lobby was dangerous. The hotel did not have any emergency lighting so stepping out in the hall to find the stairways was completely dark. once we found the stairway, it was also not lit and we used the our cell phones to get down the 4 flights. The stairs were littered with garbage and total trip traps.
Stayed 3 nights in Mar 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, room comfort

A Great Place to Hole Up

A little dated and gaudy but clean and nice. Staff are cool and friendly. The Mexican restaurant on location is good too. I got the house margarita which had a heavy pour and a chicken quesadilla.
Stayed 1 night in Mar 2025

4/10 Poor

Elvin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construction happening during stay. Have keys to my room to other guess while my kids in the room. Pool was closed but no one was working and looked in good condition. Not properly managed.
Stayed 2 nights in Feb 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Hotel review

Our stay was good. Room was clean and comfortable. Toilet seat was very loose. Bathroom a bit dirty, dirt in corners. A channel guide for the TV would have been handy to have. Tables in the breakfast area all seem to be wiggly. Breakfast items were a bit subpar.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shamya, Alton

Stayed 1 night in Dec 2024

2/10 Terrible

Dena

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
The biggest disappointment was that they did not want to give me two rooms with double beds that I reserved. I was at the counter for 30 min at least. I believe I was over charged as well. They are remodeling , so it is not the cleanest.
Stayed 1 night in Feb 2025

6/10 Okay

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff but the walls are paper thin and you can hear just about everything
Stayed 1 night in Feb 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't know before getting there that they were under remodel. Plus the swimming pool was closed for the remodel as well. Otherwise great location and the Mexican restaurant was amazing.
Stayed 1 night in Feb 2025

4/10 Poor

Donna

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Day manager was nice and made it right. But still very dusty, noisey do to remodeling. Pool under repair also
Stayed 2 nights in Feb 2025

10/10 Excellent

Dmarion

Liked: Cleanliness, staff & service, property conditions & facilities
Just a remarkable lovely hotel, I enjoy my stay everytime!!
Stayed 1 night in Feb 2025

8/10 Good

Cleola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Amia

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
over all nice stay. parking lot was plowed terribly after the snowstorm. definitely need to see updates in the future.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Stayed 1 night in Jan 2025

10/10 Excellent

Kristine

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointment

The hotel was notvery clean. The staff did their jobs but were not friendly ordressed what i would consider appropriate to run a hospitality business. We did not eat at the hotel. It just did not seem like appetizing surroundings.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025