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Best Western Troy Hotel

2.5 star property

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Photo gallery for Best Western Troy Hotel

Indoor pool
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$94
includes taxes & fees
Jan 8 - Jan 9

Explore the area

View in a map
2020 Formosa Drive, Troy, IL, 62294
  • Place, Bella Vista Winery
    ‪5 min drive‬
  • Place, Villa Marie Winery & Banquet Center
    ‪6 min drive‬
  • Place, Gateway Conference Center
    ‪9 min drive‬
  • Airport, St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

King Room - Non-Smoking

  • Sleeps 2

King Room - Non-Smoking/Ground Floor

  • Sleeps 2

King Suite - Non-Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Communication Assistance, Microwave and Refrigerator, Sofabed

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pillow Top Mattress, Microwave and Refrigerator, Wet Bar, High Speed Internet Access

  • Sleeps 4

Queen Room with Two Queen Beds - Non-Smoking/Ground Floor

  • Sleeps 4

2 Queen Beds, Non-Smoking, Communication Assistance, Microwave and Refrigerator

  • Sleeps 4

View all photos for King Room with Communication Assistance

Interior

King Room with Communication Assistance

  • Sleeps 2

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  • Breakfast included
  • Pet friendly
  • Parking included
3.9 out of 5, Good, 1,005 reviews
Red Roof Inn St Louis - Troy, IL

About this property

Best Western Troy Hotel

Troy hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Best Western Troy Hotel offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. LED televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Best Western Troy Hotel features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, a fireplace in the lobby, and laundry facilities. Complimentary self parking is available on site.

Best Western Troy Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Troy
Holiday Inn Express Troy
Best Western Troy
Best Western Troy Hotel Troy
Best Western Troy Hotel Hotel
Best Western Troy Hotel Hotel Troy

Best Western Troy Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 396 out of 923 reviews
Rating 8 - Good. 300 out of 923 reviews
Rating 6 - Okay. 122 out of 923 reviews
Rating 4 - Poor. 61 out of 923 reviews
Rating 2 - Terrible. 44 out of 923 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hayden

Stayed 1 night in Oct 2025

4/10 Poor

Mary

Traveled with family
Liked: Amenities
Rented two rooms one for my daughter one for myself her room had ants in it. No hot water our room the outlets by the beds didn’t work hot water took forever. Our window was cracked at tape over it. Carpet look dirty.
Stayed 1 night in Oct 2025

8/10 Good

ray

Stayed 4 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Parking limited. Staff were excellent and clearly the best reason to stay at this property.
Stayed 1 night in Sep 2025

8/10 Good

George, Crown Point

Liked: Cleanliness, staff & service, property conditions & facilities
OK for an older property. Musty smell when first entering the room, but it disappeared after the AC was turned on. Everything worked, and call to the Front Desk for clean towels was handled quickly. Ice machine on the second floor had no Ice, and the third floor machine was out of order. Luckily, the first floor had ice. Room was generally clean, sheets and pillows were OK. Good value for the price.
Stayed 3 nights in Sep 2025

4/10 Poor

Thomas, Maize

Disliked: Property conditions & facilities
Too expensive for quality of infrastructure. Mattresses need to be replaced.
Stayed 1 night in Sep 2025

8/10 Good

John, Seneca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 1 night in Sep 2025

6/10 Okay

Ronald

Liked: Staff & service
Disliked: Property conditions & facilities
The infrastructure is beginning to look a little tired. Dingy white towels, peeling paint, curtains need updating and bed felt like a waterbed instead of firm.
Stayed 1 night in Sep 2025

4/10 Poor

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Wade

Liked: Staff & service
Disliked: Property conditions & facilities
No hot water for shower. General maintenance to the building is necessary.
Stayed 2 nights in Sep 2025

2/10 Terrible

Ross

Disliked: Amenities, property conditions & facilities
Smoker's paradise! Dated Best Western that reeks of cigarette smoke from the moment the elevator is opened. Cigarette Burns throughout the room. Room had the overpowering smell of bed bug spray
Stayed 1 night in Sep 2025

8/10 Good

Lana

Liked: Property conditions & facilities
It appeared clean and the beds were comfy.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The Best Western in Troy is a good, clean, reliable hotel. No complaints!
Stayed 3 nights in Sep 2025

8/10 Good

WILLIE

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our stay was amazung friedly staff and clean room bed was comfortable
Stayed 1 night in Sep 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The light switch in the area of the room with the bunkbeds was faulty and would spark when trying to turn it off. If you turned it off, it would pop back up and then the light on. There was trash all under the bunkbeds. When the jets in the tub were turned on, a bunch of trash and hair came from them making the tub unusable until we cleaned it thoroughly. The towels seemed very unclean so we got towels from the pool area to use. The pool was dirty and we had to splash out bugs and other debris floating around in order to use it safely with the kids. Staff was amazing but everything else was terrible.
Stayed 1 night in Sep 2025

8/10 Good

Andrea

Liked: Staff & service, property conditions & facilities, room comfort

Solid choice

This is a perfectly solid hotel for a reasonable price. Nothing amazing but generally comfortable and clean with a decent fitness area, nice pool and a hot breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Robert G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Nice stay
Stayed 1 night in Jul 2025

10/10 Excellent

larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay,would use all hotel stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The room was clean, the common areas were clean, and the staff was very professional and helpful. We will defiantly be back. We travel a lot and it's hard to find nice hotels anymore with good staff. Very impressed.
Stayed 2 nights in Aug 2025

10/10 Excellent

jon

Liked: Staff & service
Disliked: Property conditions & facilities
Outlets by bed didnt work. Desk chair was broken couldnt sit on it.
Stayed 1 night in Aug 2025

8/10 Good

James

Stayed 1 night in Aug 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025