Fairview Heights hotel close to St. Claire Square Mall
This hotel features an indoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Suites Fairview Heights offers 71 accommodations with DVD players and safes. 43-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Fairview Heights features an indoor pool and a fitness center. Wired and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and express check-out. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:00 AM to 10:00 AM
Things to do
Gym
Indoor pool
Family friendly
DVD player
In-room microwave
In-room refrigerator
In-room sofa bed
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
24-hour business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
1 building
3 floors
Room amenities
Bedroom
Bedsheets provided
Sofa bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
43-inch LED TV with premium cable channels
DVD player
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Children and extra beds
Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: USD 250 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 10.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Property is also known as
Comfort Suites Fairview Heights
Comfort Suites Hotel Fairview Heights
Comfort Hotel Fairview Heights
Comfort Suites Fairview Heights Hotel
Comfort Suites Fairview Heigh
Comfort Suites Fairview Heights Hotel
Comfort Suites Fairview Heights Fairview Heights
Comfort Suites Fairview Heights Hotel Fairview Heights
Comfort Suites Fairview Heights Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 271 out of 1002 reviews" "
10 - Excellent
271
Rating 8 - Good. 259 out of 1002 reviews" "
8 - Good
259
Rating 6 - Okay. 175 out of 1002 reviews" "
6 - Okay
175
Rating 4 - Poor. 150 out of 1002 reviews" "
4 - Poor
150
Rating 2 - Terrible. 147 out of 1002 reviews" "
2 - Terrible
147
6.8/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
6.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
4/10 Poor
Jennalyn
Traveled with family and small children, Traveled with partner, Traveled with family
The whole place smells like cigarettes really bad. Someone near our room must have been smoking in their bathroom and it would come through our bathroom vent. Our entire room smelled like cigarettes our entire stay. We aren’t smokers nor are we around smoke and all of my kids left with sore throats and coughs. We did tell somebody at the desk, they didn’t seem to care. The rooms are pretty gross. I brought my own Lysol wipes thankfully to wipe down all surfaces but we will definitely never stay at this hotel again.
The room had a mildew smell, so I requested another room, but the receptionist said that there weren’t any other rooms available and that he can have the housekeeper spray some air freshener. The bathroom lights kept flickering. I was the hour late for my reservation and my rooms still weren’t ready. There was a roach in my second rooms, but it moved too fast for my daughter to snap a picture. The latch on the door snapped when we opened it and almost slammed my daughter’s hand as it closed. The key cards kept deactivating, so I had to keep going to get them reactivated.
Rachel
Stayed 1 night in Sep 2024
6/10 Okay
Mark, Newburgh
Traveled with family
Sep 22, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast was limited and hotel is in need of being remodeled.
Was adequate for a night stay. Bed was very comfortable. Shower pressure was great, with excellent hot water. Lobby and hallways were a little dingy, but you can tell they work hard to keep it smelling good. Would recommend for a an affordable night stay.
The beds were comfortable. The hotel was clean. The staff was nice. The breakfast was better than expected. Hotel is in a safe area.
The walls are thin so you can hear people next door and people running in the room above you. Other than that there are not a lot of negatives. I would stay again.
One word. CATFISH. The property photos are nothing what they really look like. Would not suggest anyone staying here. We had an issue at check in with not finding our reservation, so that was a hassle in itself. The pool was artic temp and lake like. The pictures showed a nice clear blue like pool, no this pool was green. My kids could only swim for maybe 30 minutes. It was horrible. One of the reasons we got this property over others was because of the extra pull out bed, little to our discovery at bedtime for my kids that we pull the couch out and it is broken and will not lay flat. The whole couch was at an incline. We called down and had it looked at and they had to switch us to a different room. So after packing everything down the hall, we get to the other room. Same look of room as before, not like the pictures. This bathroom had wobley tiles and three were cracked. The shelf in the bathroom was rusty and the tub had molding. They also don't have drink machines and do not take card for food purchases only cash so we had to use their atm downstairs. So if you do stay here make sure to have cash if you want a drink. The only thing that was good was the bed was comfortable. Other than that, if i had to do it over I would spend the extra money to stay somewhere else. I give this hotel maybe a 2 out of 10 and thats being really generous.
Convenient location, but the room had issues. Window shade did not block out the light and the bed was not comfortable. Toilet clogged and I had to unclog it. There were parts of the hotel that you could tell had not been cleaned in a while (stairwell had piles of dirt). Breakfast was average at best.