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DoubleTree by Hilton Collinsville - St. Louis

4.0 star property

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Photo gallery for DoubleTree by Hilton Collinsville - St. Louis

Room, 2 Queen Beds, Courtyard View | Premium bedding, in-room safe, desk, laptop workspace
Reception
Premium bedding, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Laundry
  • Bar

Explore the area

Map
1000 Eastport Plaza Dr, Collinsville, IL, 62234
  • Gateway Conference Center
    ‪7 min walk‬
  • Gateway Fun Park
    ‪9 min walk‬
  • Splash City Family Waterpark
    ‪9 min walk‬
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, Non Smoking

Room, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Parlor)

Premium bedding, in-room safe, desk, laptop workspace

Suite (Parlor)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Non-Smoking

Premium bedding, in-room safe, desk, laptop workspace

2 Queen Beds Non-Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Courtyard View

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen with Sofabed

Deluxe Queen with Sofabed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Queen with Sofabed

  • 231 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for One Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

One Queen Bed

  • 231 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed Non-Smoking

1 King Bed Non-Smoking | Living area | 32-inch flat-screen TV with cable channels, TV, MP3 dock

1 King Bed Non-Smoking

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Queen Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, laptop workspace

One Queen Bed, Non-Smoking, Accessible

  • 231 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Drury Inn & Suites St. Louis Collinsville

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, (1003)
The price is $117
per night
$135 total
includes taxes & fees
Mar 3 - Mar 4
Drury Inn & Suites St. Louis Collinsville

About this property

DoubleTree by Hilton Collinsville - St. Louis

4-star hotel in Eastport
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
DoubleTree by Hilton Collinsville - St. Louis offers 236 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Collinsville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Collinsville - St. Louis features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

DoubleTree by Hilton Collinsville - St. Louis has designated areas for smoking.

The hotel offers a complimentary manager's reception on select days.
Porters Steakhouse - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: USD 16.95 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception

Restaurants on site

  • Porters Steakhouse

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 16.95 for adults and USD 9 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Collinsville St. Louis
DoubleTree Hilton Collinsville St. Louis
DoubleTree Hilton Hotel Collinsville St. Louis
DoubleTree Hilton Collinsville St. Louis Hotel
Hotel DoubleTree by Hilton Collinsville - St. Louis Collinsville
Collinsville DoubleTree by Hilton Collinsville - St. Louis Hotel
Hotel DoubleTree by Hilton Collinsville - St. Louis
DoubleTree by Hilton Collinsville - St. Louis Collinsville
DoubleTree Hilton Collinsville St. Louis
DoubleTree by Hilton Collinsville St. Louis
DoubleTree Hilton St. Louis Hotel
DoubleTree Hilton St. Louis
Doubletree Hilton St Louis
DoubleTree by Hilton Collinsville - St. Louis Hotel
DoubleTree by Hilton Collinsville - St. Louis Collinsville
DoubleTree by Hilton Collinsville - St. Louis Hotel Collinsville

DoubleTree by Hilton Collinsville - St. Louis Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 447 out of 1000 reviews
Rating 8 - Good. 306 out of 1000 reviews
Rating 6 - Okay. 132 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Overall, the property is in excellent condition and we have stayed there many times over the past 15 years. Some of the rooms have items that need an upgrade (badly scratched furniture, refrigerators, etc). The hallways could have been cleaner (linen removal, trash pickup), although the staff did their best to address this. Overall, though, this hotel’s location, layout, amenities, and Porter’s Restaurant make it an excellent choice for the Metro East area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfect. The hotel is close to main routes into Belleville, IL and St Louis, Mo. it was clean, quiet and close to food and gas. The perfect stop-over for us. We will use this hotel again when we visit friends and family in the area!
Stayed 1 night in Oct 2024

10/10 Excellent

Ashlynn

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby at the front desk started off our stay with an amazing, friendly and super helpful check-in! She is a star. The hotel is nice and very spacious- the rooms are well-kept. Showing their age a little.
Stayed 1 night in Sep 2024

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Staff & service
Very disappointed that the breakfast offered was not included with the price of the room, but was $17 per person extra.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Jul 2024

2/10 Terrible

Dillon

Stayed 3 nights in Aug 2024

10/10 Excellent

Jo

Stayed 1 night in Aug 2024

10/10 Excellent

Evan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Older. Some rooms with wear and tear. Great for the cost. Attached restaurant was excellent. Very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Great customer service
Check In went quickly, asked for two keys and was provided with two, however one was not keyed to the room. The next morning, took a shower, turning the know to H for hot water. The water was cold. It started to warm up and when I had it go through the shower head, it became cold again. When I told the front desk upon check out, they were apologetic and offered compensation, however I declined. They did say they would look into the issue. Unsure if it was my user error or if something else was going on. The toom itself has some stains by the ac unit.
Stayed 1 night in Jul 2024

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Steve

Stayed 2 nights in Jul 2024

2/10 Terrible

Wayne

Disliked: Property conditions & facilities
Couldn't get water from faucet of bathtub for shower. Finally got enough for minimum flow shower. I stayed in room 107 very very noisy with elevator noise. One desk clerk told me no rooms I got on Expedia and they had rooms and I booked it and stayed one night. Not a good experience!
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed before the property was as good as it has been in the past.
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Traveled with family
Disliked: Amenities
In hotel room a whole row of electrical outlets did not work. There was an electrical strip with multiple lights, alarm clocks .etc plugged in that were inoperable.
Stayed 1 night in Jul 2024

8/10 Good

Shamara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very nice staff, great area. Older hotel, so it has wear and tear. But decent overall
Stayed 3 nights in Jun 2024

8/10 Good

Jenifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to fix showers!!
Could not get shower to work so called and was informed that sometimes you have to pull real hard to get it to work. I feel the price you pay you should not have to fight to take a shower in the morning. Shower was a handicap shower and there would be no way a handicap person could get the shower to work. Was told next time you just need to call the front desk and have someone come down to room.
Stayed 1 night in May 2024

6/10 Okay

Stacey

Stayed 1 night in Apr 2024