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art'otel Cologne powered by Radisson Hotels

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Exterior
Room, 1 Queen Bed (Art - Rhine View) | Hypo-allergenic bedding, minibar, in-room safe, desk
Interior
Bar (on property)
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Holzmarkt 4, Cologne, NW, 50676
  • Chocolate Museum
    ‪4 min walk‬
  • Hay Market
    ‪10 min walk‬
  • Great St. Martin Church
    ‪11 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪16 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Art - XL)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Art - XL)

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Corner Art)

Suite, 1 Bedroom (Corner Art) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Corner Art)

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room (Art)

Room (Art) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room (Art)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Room, 1 Queen Bed (Art - Rhine View)

Room, 1 Queen Bed (Art - Rhine View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Art - Rhine View)

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

NH Köln Altstadt

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (1000)
The price is $81
per night
$91 total
includes taxes & fees
Mar 4 - Mar 5
NH Köln Altstadt

About this property

art'otel Cologne powered by Radisson Hotels

Hotel in Innenstadt
Along with a fitness center, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a rooftop terrace, a business center, and conference space.
Art'otel Cologne powered by Radisson Hotels offers 218 accommodations with minibars and laptop-compatible safes. Plasma televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Art'otel Cologne powered by Radisson Hotels features a sauna and a fitness center. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 4306 square feet (400 square meters) include conference space. This Art Deco hotel also offers a rooftop terrace, a library, and multilingual staff. Onsite parking is available (surcharge).

Art'otel Cologne powered by Radisson Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Art drink - Onsite bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, German, Greek, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 23 per person
  • A bar/lounge

Restaurants on site

  • art drink

Things to do

  • Gym
  • Library
  • Sauna

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,306 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

art'otel cologne
art'otel cologne Park Plaza
art'otel Park Plaza Hotel
art'otel Park Plaza Hotel cologne
cologne art'otel
Park Plaza cologne
art'otel cologne Park Plaza Hotel
art'otel cologne by Park Plaza

art'otel Cologne powered by Radisson Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 484 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 96 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

ARI

Stayed 3 nights in Nov 2024

10/10 Excellent

Arun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, close to the Chocolate Museum, Sports Museum, Harbour and Christmas Market. Hop on and hop off tours stop here. Actual hotel is clean and rooms are spacious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect for the few nights we were there. Close to many things and super clean. Staff were friendly and rooftop terrace has a wonderful view.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Clean and well maintained
Stayed 3 nights in Oct 2024

10/10 Excellent

Tolulope

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I love the modern feel to the hotel. Will definitely visit again.
Stayed 2 nights in Oct 2024

8/10 Good

AFSHIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Dom and city centre Hbf and shopping Beside chocolate museum Staff were very friendly Check in very quick
Stayed 4 nights in Oct 2024

10/10 Excellent

Alistair

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my deutcsh isnt very good and they spoke very good english so there was no communication barrier which i greately appreciated. The room was clean and it was overall a fantastic stay, will be staying there again next time im in Köln!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nir, Granger

Stayed 3 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great for wheelchairs
This hotel was amazing. The views were great from our room of the Rhine river and Cologne itself. The staff were incredible and so welcoming. The hotel was clean and looks amazing inside and out. The accessibility for wheelchairs is great. Getting to each floor is easy, in room accessibility was great and accessible shower was brilliant. There is a button on the outside of the door near the main entrance where you can press it and someone will come out and meet you and activate the lift for you. The drinks service was also great but can't comment on food as we didn't eat there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 8 nights in Sep 2024

6/10 Okay

Sean

Liked: Staff & service
Disliked: Cleanliness
Front checkin very efficient on arrival. However would have liked assistane with bags up steps at front of hotel. Damp smell in room on arrival. On second night returned late to find silverfish crawling on bed and in bathroom. Room was not serviced on first morning and was told this was because we had not requested it. No handwash in bathroom. Carpets in corridor leading to room and in room filthy with heavy staining. Breakfast buffet and staff in dining room very good. However my partner has dietary requirements and had omelette for breakfast on three mornings. However it was not available to order on the final day. The stay was a gift from our children and on arrival we settled our local taxes bill. When we arrived back to our room on the third evening our keycard was not working. I went to reception and obtained a replacement. However when I arrived back at the room, I was told that I immediately needed to go to reception and settle my local taxes bill of €60.00. I explained that I had discharged it on arrival. The caller said that I had to immediately go there and the manager insisted it settled immediately. When I got there the first person said I owed €60.00 for an upgrade and the manager said it was €60 per night total €240!! As I could not contact my family immediately, I had to pay or I could not access my room. The manager put his hands in the air and left me with the receptionist to pay. I paid but was very disappointed with the overall cost of over €1600.00.
Stayed 4 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, the staff at the front desk not very nice . They did their job without a single smile or politeness
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Stayed 1 night in Aug 2024

10/10 Excellent

Ayxa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and location. Close to shopping area and restaurants, cafes, bars. Parking on location.
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Stayed 3 nights in Aug 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, friendly staff and a great breakfast. Air conditioning like with most hotels wasn’t great so when the temperature got over 30 degrees our room was really hot. The cleaners of our room weren’t great, we had empty glasses from the bar that were just left for 3 days and used coffee cups weren’t replaced.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Yves

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying Cologne
Ice hotel conveniently located close to Chocolate museum and overlooking the Rhine river. Easy walk to downtown Cologne to visit cathedral. Excellent amenities. Highly recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

Adam

Traveled with family
Liked: Room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Sam

Stayed 1 night in Aug 2024

10/10 Excellent

Jungsu

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service and an Organized Hotel System
Stayed 1 night in Jul 2024

6/10 Okay

Blandine

Traveled with family
Liked: Cleanliness
Our room was noisy due to the trafic on both sides of the corner room. Cars and tram.
Stayed 2 nights in Jul 2024

8/10 Good

Jeremy

All good
Stayed 1 night in Jul 2024

4/10 Poor

Alsadig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit less than the stars class it given by Expedia. I will give one star no more. 1. You have to lift your luggage through 12 steps stairs to get reception no other way 2. Air conditioning is at 26 degree per regulation as we have been told, it was warm and humid unless you open windows as suggested by the hotel 3. All furniture color and style of late 60s hip time 3.
Stayed 3 nights in Jul 2024