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CityClass Hotel am Heumarkt

3.5 star property

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Photo gallery for CityClass Hotel am Heumarkt

Meeting facility
Hallway
Reception
Lobby sitting area
Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
$111
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Auf dem Rothenberg 7 - 9, Cologne, NW, 50667
  • Chocolate Museum
    ‪7 min walk‬
  • Cologne Cathedral
    ‪7 min walk‬
  • LANXESS Arena
    ‪19 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.8 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • Sleeps 1

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CityClass Hotel am Dom

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,003 reviews
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About this property

CityClass Hotel am Heumarkt

3.5-star hotel in Old Town Cologne
A restaurant, a bar/lounge, and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and dry cleaning are onsite.
CityClass Hotel am Heumarkt offers 53 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Cologne hotel also offers a sauna, multilingual staff, and tour/ticket assistance.

CityClass Hotel am Heumarkt is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Onsite venue - This bistro specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Dom Lounge - Onsite bar. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge

Things to do

  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between June 11 and June 17.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (492 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Property Registration Number HRB 35646, Auf dem Rothenberg 7-9, 50667 Köln, DE212247083, +49(0)221/92054-0, CM CityClass Hotelbetriebs GmbH

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Cityclass Caprice Am Dom
Cityclass Caprice Am Dom Cologne
Cityclass Hotel Caprice Am Dom
Cityclass Hotel Caprice Am Dom Cologne
Cityclass Hotel Cologne
Cityclass Am Heumarkt Cologne
CityClass Hotel Caprice am Dom
CityClass Hotel am Heumarkt Hotel
CityClass Hotel am Heumarkt Cologne
CityClass Hotel am Heumarkt Hotel Cologne

CityClass Hotel am Heumarkt Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 260 out of 563 reviews
Rating 8 - Good. 210 out of 563 reviews
Rating 6 - Okay. 58 out of 563 reviews
Rating 4 - Poor. 25 out of 563 reviews
Rating 2 - Terrible. 10 out of 563 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for our Gig on the Rhine. Close to the attractions we wanted to see.
Stayed 3 nights in May 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and a great location.
Stayed 1 night in Jun 2025

6/10 Okay

LEONARD

Traveled with family
Liked: Staff & service
Hard to find.
Stayed 2 nights in Apr 2025

8/10 Good

Edith

Stayed 4 nights in May 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alem

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the property made it for us to easily walk to shopping center and restaurants. Visiting touristic locations was five to fifteen minutes walk. The hotel rooms and bedding were also perfect for us. The breakfast was nice.
Stayed 1 night in May 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely, we'd only note that the nighttime noise gets to be quite loud. There are a number of pubs close to the hotel, and partiers are often awake until 3 or 4am.
Stayed 2 nights in May 2025

10/10 Excellent

David W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great location with good discount on local parking. Easy to get everywhere from the hotel. Courtyard was a bit loud but we did not realize the window was open.
Stayed 1 night in May 2025

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was so clean and quiet, unlike many places we've stayed. Plus, it was right around the corner from a main plaza and plenty of restaurants. The staff was a delight as well. We'd stay here again and wish there were other CityClass hotels in other cities besides Cologne.
Stayed 2 nights in Apr 2025

8/10 Good

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was complicated
Stayed 1 night in Mar 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent boutique hotel with access to everything

I was traveling solo all around Germany and chose the CityClass Hotel based on its location. It's just steps from the Rhine riverfront with lots of nice restaurants and shops lining the boardwalk. It's easy to get to the Cologne Cathedral and many other attractions in Cologne. While my rooms was small (based on my selection), it was clean and quaint. The hotel faces a small courtyard and my window opened to it which was nice. I would highly recommend the CityClass Hotel am Heumarkt.
Stayed 2 nights in Mar 2025

10/10 Excellent

Costin

Liked: Cleanliness, staff & service, property conditions & facilities
Hidden in the heart of old town Köln
Stayed 1 night in Mar 2025

8/10 Good

Luke

Stayed 2 nights in Mar 2025

10/10 Excellent

Kai-Pei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personnel at the front desk were exceptionally helpful and friendly! Loved the sauna and the location was perfect. Close to the train station too!
Stayed 2 nights in Mar 2025

8/10 Good

Roger

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was comfortable but very small. Not really sufficient room for relaxing.
Stayed 2 nights in Mar 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

paolo, Milano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice to be in the center of Koln. Perfect room, everything working properly and staff very friendly. Easy (but expensive) parking closed to the hotel
Stayed 1 night in Jan 2025

8/10 Good

paolo, Milano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE POSITION AND FRIENDLY STAFF
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

It was a bit confusing for us to find because you have to walk into a square but the hotel was lovely and very convenient. Lots of bars, restaurants and shopping nearby and the Christmas market was just around the corner. The parking wasn’t far but you do have to roll your luggage thru cobblestone streets which was a challenge in the rain. Other than that, would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Geoffrey

Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

8/10 Good

Daniel

Stayed 2 nights in Dec 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024