CityClass Hotel am Dom

4.0 star property

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Photo gallery for CityClass Hotel am Dom

Junior Suite, Patio | Hypo-allergenic bedding, minibar, in-room safe, desk
Interior entrance
Junior Suite, Patio | Balcony view
Reception
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Am Hof 38 - 46, Cologne, NW, 50667
  • Cologne Cathedral
    ‪5 min walk‬
  • Musical Dome
    ‪6 min walk‬
  • Chocolate Museum
    ‪15 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪13 min drive‬

Room options

Superior Twin Room (Cathedral View)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room (Cathedral View)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Patio

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Single Room (Cathedral View)

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Comfort Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Comfort Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Comfort Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

CityClass Hotel am Dom

4-star hotel in Innenstadt
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
CityClass Hotel am Dom offers 81 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Cologne hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Dom Lounge - This restaurant specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Dom Lounge - Onsite bar. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18.90 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Dom Lounge
  • Dom Lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 19.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (820 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 19.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Property Registration Number DE293161558, Am Hof 38-46, 50667 Köln, HRA23846, 022120580, CM CityClass Hotel GmbH & Co KG

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Europa Am Dom
Cityclass Europa Am Dom Cologne
Cityclass Hotel Europa
Cityclass Hotel Europa Am Dom
Cityclass Hotel Europa Am Dom Cologne
Europa Am Dom
Europa Dom
Europa Hotel Am Dom
Hotel Cityclass Europa Am Dom
Hotel Europa Am Dom
CityClass Hotel am Dom Hotel
CityClass Hotel Europa am Dom
CityClass Hotel am Dom Cologne
CityClass Hotel am Dom Hotel Cologne

CityClass Hotel am Dom Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 1006 reviews
Rating 8 - Good. 399 out of 1006 reviews
Rating 6 - Okay. 99 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Stayed 1 night in Dec 2024

10/10 Excellent

REGINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay
Fabulous stay. Clean rooms and excellent customer service. Everyone so helpful. Quite stay comfortable rooms. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

WAIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, right near Koln station and Cathedral, staff super helpful. Breakfast was good and plentiful, cool robot moving around restaurant to load dishes on. Will definitely use again
Stayed 2 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Raxtham

Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay for Christmas Markets!
This hotel is perfectly located within easy walking distance of the train station, 3 Christmas markets, the cathedral, and all the main shopping locations in Cologne. The beds are comfy, the room was large and allowed you to connect a fire stick to TV if you have one (outlet behind TV, etc.). The morning breakfast had eggs and lots of breads/meats/fruits! The staff is very friendly and the place was super clean! I will stay here again when I return!
Taken looking out of my window!
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and a fantastic location. We had a view of Cologne Cathedral from our room which was stunning. We were walking distance from the centre. Really enjoyed our stay, the team were so helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, easy walking to the station. Excellent staff. First class hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen, Denton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was across from the Christmas market which we had come to see. Perfect fit for us. Nice bar and breakfast spot. Nice staff.
Stayed 2 nights in Dec 2024

6/10 Okay

Shauna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We reserved two rooms for our stay; one for our daughters and one for us. One room was fine in size but the other was frankly the size of the closet in our main bedroom at home - and the rooms were same price. Quite disappointed.
Stayed 4 nights in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just across from church. Countless restaurants nearby. Easy walk to River. Only thing missing was coffee in the room but a fabulous bakery and espresso shop a couple steps from entrance more than made up for that. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people at the reception desk are the best!
Stayed 1 night in Dec 2024

8/10 Good

Yale

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jonathan

Disliked: Amenities
The room was so small it was hard to turn around. It was quite overpriced for such a tiny room.
Stayed 1 night in Dec 2024

10/10 Excellent

Lessa, Anchorage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that the cathedral view from the window was so beautiful. It was a little noisy at night due to the drinking Christmas market across the street but it was also beautiful to see because of the decorations. This hotel is very close to many many shopping and restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward, Winter Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right across from the christmas market which is what we were looking for. The view we had from the room also gave us a view of the christmas market so we were more than satisfied with our stay here, as an additive the hotel staff was very friendly and engaging in answering all questions we had and pointi g us in the direction of other sites.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here. We had views of the cathedral from our room and a 1 minute walk to the christmas market. Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was accessible! Breakfast was the highlight of my stay, deliciously hot and cold buffet. thank you to David who gave us a promo for it! This is the hotel when in Koln… will come back here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Silene

Stayed 1 night in Oct 2024

8/10 Good

Dominic

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. I had a small, single room, which was fine for one person in such a good location.
Stayed 1 night in Oct 2024

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

GABRIEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean. Room has all the amenities we need. Beds are comfortable. Staff are efficient and very nice. The location is excellent. The cathedral view from our room was also nice. There are a few extra comments I can think of - 1, the bed sheets are not long enough for the mattress; the head side of the sheet is not tucked under the mattress so the sheet doesn’t stay. 2, the pillow provided are very soft and fluffy. Some might like it that way, some might find it way to soft (I don’t use pillow so it doesn’t affect me)
Stayed 3 nights in Nov 2024