CityClass Hotel Alter Markt

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CityClass Hotel Alter Markt

Front of property
Reception
Bar (on property)
Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Alter Markt 55, Cologne, NW, 50667
  • Old Market
    1 min walk
  • City Hall
    1 min walk
  • Museum Ludwig
    2 min walk
  • Cologne (CGN-Cologne - Bonn)
    21 min drive

Room options

Comfort Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

Comfort Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Superior Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Comfort Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

CityClass Hotel Alter Markt

4-star hotel in Old Town Cologne
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services, and dry cleaning.
CityClass Hotel Alter Markt offers 63 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This hot springs hotel also offers a terrace, multilingual staff, and tour/ticket assistance.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe-Lounge Alter Markt55 - Onsite café. Open 24 hours.
Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 15 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe-Lounge Alter Markt55

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.90 per person
  • Nearby parking fee: EUR 15.00 per day (1148 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Property Registration Number HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG, DE212247083

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

CityClass Hotel Alter Markt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 587 out of 1011 reviews" "
Rating 8 - Good. 346 out of 1011 reviews" "
Rating 6 - Okay. 52 out of 1011 reviews" "
Rating 4 - Poor. 13 out of 1011 reviews" "
Rating 2 - Terrible. 13 out of 1011 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zhanping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, a lot of restaurants. Walkable to all points of interests.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very convenient location, nice and clean hotel with parking near by
Stayed 1 night in Aug 2024

8/10 Good

Brent

Stayed 1 night in Aug 2024

10/10 Excellent

Vishal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time staying at the hotel! The location was perfect, allowing us to easily explore the surrounding area on foot. The hotel itself was clean and comfortable, and the staff was friendly and attentive, making our stay even more enjoyable. We appreciated the convenient amenities and the attention to detail throughout our visit. Overall, it was a fantastic experience, and we would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Morten

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was in the center of the city, many things to do very close by. It was hard to find parking due to blocked off streets, so parking was not very good, but that is not the hotel’s doing.
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MICAH

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott and Heather, Gravenhurst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old town location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Abilene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in very close walking distance to the river and the cathedral, which was fantastic. We ate in the hotel restaurant, which was delicious. The staff was friendly and very helpful. They were able to direct us to the nearby parking garage for our rental car and we got a discount at the rental garage because the hotel marked our parking ticket. Very modern, stylish rooms with air conditioning as we stayed there in July.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Excellent location. Clean. But very noisy at night and when we did shut the windows the air con didnt work. Church bells ring all through the night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sanel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional
Stayed 8 nights in Jul 2024

8/10 Good

Faizullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice place
Stayed 1 night in Jul 2024

8/10 Good

Suwanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice hotel.
Good location,within walking distance from the train station and tourist attractions. Comfortable and nice neighborhood.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely great location. We walked from the train station. Everything was pretty much walkable from the hotel. Room were clean. Breakfast was good.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ehab

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! Excellent
Stayed 5 nights in Jun 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

8/10 Good

dominic

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how close the property is yet still enough not to have to fight crowds to get there
Stayed 1 night in Jun 2024

10/10 Excellent

Stacey

Stayed 1 night in Jun 2024

10/10 Excellent

Fadi, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

jose, Greenfield

Liked: Cleanliness, staff & service, amenities
Great staff friendly
Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness
Stayed 3 nights in Jun 2024

10/10 Excellent

daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024