Excelsior Hotel Ernst am Dom features a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.
This 5-star property offers access to a business center, 6 meeting rooms, and limo/town car service. Event facilities measuring 4499 square feet (418 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.
Excelsior Hotel Ernst am Dom has designated areas for smoking.
Excelsior Hotel Ernst am Dom offers 134 accommodations with tablet computers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Self parking (surcharge) , Valet parking (surcharge)
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hanse Stube - Onsite restaurant. A children's menu is available.
Taku - This restaurant specializes in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Contactless check-out is available
Security system
Mobile key entry is not available
Debit cards not accepted
Staffed front desk
Children stay free - maximum age 12
Contactless check-in is not available
Smoke detector
Children stay free
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.
This hotel is rated 5 stars.