This smoke-free hotel features express check-in and free self parking.
Haven - Hotel Dona offers 18 accommodations with safes and hair dryers. Accommodations offer separate sitting areas and include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include showers. Housekeeping is provided daily.
Haven - Hotel Dona features express check-in. Complimentary uncovered self parking is available on site, along with a car charging station.
Haven - Hotel Dona is a smoke-free property.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
Electric car charging station on site
Free uncovered self parking on site
Conveniences
Luggage storage
Virtual front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
More
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: EUR 15
Express check-in available
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Access methods
Private entrance
Pets
Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Pet fee: EUR 15 per accommodation, per night
Service animals are exempt from fees
Early check-in fee: EUR 15 (subject to availability)
Late check-out fee: EUR 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Hotel Dona
Haven - Hotel Dona Hotel
Haven - Hotel Dona Bergisch Gladbach
Haven - Hotel Dona Hotel Bergisch Gladbach
Haven - Hotel Dona Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We never received a email to enter as stated per our booking. Sewerage came up in our bathroom shower. No coffee maker or snack machine that worked. Would never go back.
Onze kamer was niet beschikbaar, maar we kregen 2 andere kamers toegewezen.
Waarbij bij 1 kamer de badkamerafvoer niet doorliep waardoor het water de kamer in liep. En in de andere kamer lagen lange zwarte haren. In beide kamers werkte de aico niet, wel blazen maar niet koelen. Dit heb ik via whatsapp doorgegeven, ze vonden het zeer vervelend en dat was het, niets meer gehoort of gezien.
Perfekt som övernattningshotell för vidare resa. Fick se en liten mysig by istället för Autobahn. Fick ingen kod för nyckeln först. Ringde upp och det löste sig.
rehnvall
Stayed 1 night in Jun 2025
6/10 Okay
Filomena
Traveled with family
Jun 23, 2025
Disliked: Staff & service
Die Reinigungskraft kam in unserem ganzen Aufenthalt nur ein einziges Mal, wodurch wir mit schmutzigen Handtüchern, vollen Mülleimern und keinem Toilettenpapier klar kommen mussten.
Aus dem Grund würden wir nicht mehr in ein Hotel dieser Art einchecken wollen.
Filomena
Stayed 4 nights in Jun 2025
8/10 Good
Uemit
Traveled with family and small children, Traveled with pets
Das Zimmer war sauber und in Ordnung allerdings wurde uns ein anderes Zimmer gegeben wie es reserviert war. Wir hatten die Business Maisonett Wohnung reserviert und haben ein normales Zimmer bekommen.
Beim buchen sollte es klar geregelt und fest für den Kunden gebucht sein.
Nous avons réservé une chambre familiale en pressisant bien que nous avons 4 enfant et la chambre été adapté pour sur l'application mais sur place surprise il n'y avait que 3 lit pour 6 et arrive à 20 h sur place pas moyen de s'expliquer