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Hotel am Augustinerplatz

4.0 star property

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Photo gallery for Hotel am Augustinerplatz

Economy Double Room (Tiny Kölsch) | Hypo-allergenic bedding, in-room safe, individually decorated
Reception
Reception
Pool
Junior Suite (Large Cologne) | Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Room service
  • Laundry
  • Pet friendly

Explore the area

Map
Hohe Str. 30, Cologne, NW, 50667
  • Cologne Cathedral
    ‪11 min walk‬
  • Chocolate Museum
    ‪13 min walk‬
  • Musical Dome
    ‪13 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪13 min drive‬

Room options

View all photos for Economy Double Room (Tiny Kölsch)

Economy Double Room (Tiny Kölsch) | Hypo-allergenic bedding, in-room safe, individually decorated

Economy Double Room (Tiny Kölsch)

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Extra Large Dome)

Suite (Extra Large Dome) | Hypo-allergenic bedding, in-room safe, individually decorated

Suite (Extra Large Dome)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Large Cologne)

Junior Suite (Large Cologne) | Hypo-allergenic bedding, in-room safe, individually decorated

Junior Suite (Large Cologne)

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Single Room (Single Carnival)

Economy Single Room (Single Carnival) | Hypo-allergenic bedding, in-room safe, individually decorated

Economy Single Room (Single Carnival)

  • 107 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Double Room (Medium Rhine)

Premium Double Room (Medium Rhine) | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Double Room (Medium Rhine)

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Double Room (Small Invest)

Business Double Room (Small Invest) | Hypo-allergenic bedding, in-room safe, individually decorated

Business Double Room (Small Invest)

  • 193 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel am Augustinerplatz

4-star hotel in Innenstadt
Along with a fitness center, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a hot tub, a business center, and conference space.
Hotel am Augustinerplatz offers 53 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Each accommodation is individually furnished and decorated. 38-cm LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a hot tub, Hotel am Augustinerplatz features a sauna and a fitness center. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 635 square feet (59 square meters) include conference space. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Guests can use the indoor pool and health club at a partner property. Parking is available onsite for a surcharge.

Hotel am Augustinerplatz is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Leon s - Onsite bar.
Room service (during limited hours) is available.

Languages

English, German, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 18 for adults and EUR 12 for children
  • A bar/lounge

Restaurants on site

  • Leon s

Things to do

  • Gym
  • Hot tub
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 635 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1951
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-cm LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children
  • Covered self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

am Augustinerplatz
am Augustinerplatz Cologne
am Augustinerplatz Hotel
Augustinerplatz
Hotel am Augustinerplatz
Hotel am Augustinerplatz Cologne
Hotel Augustinerplatz
Hotel am Augustinerplatz Hotel
Hotel am Augustinerplatz Cologne
Hotel am Augustinerplatz Hotel Cologne

Hotel am Augustinerplatz Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 137 out of 430 reviews
Rating 8 - Good. 175 out of 430 reviews
Rating 6 - Okay. 75 out of 430 reviews
Rating 4 - Poor. 31 out of 430 reviews
Rating 2 - Terrible. 12 out of 430 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi, Edmonton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. 10 mins walk from HBF train station. In busy area but at the end of it so very quiet. Room comfort good and got upgraded to suite with Expedia gold status. Very strange though that you had to wait until exactly 3pm to check which made the 3pm shift start busy while the morning person did nothing. Odd bar never had a bartender? Overal nice and would definitely stay again if I was in the area.
Stayed 3 nights in Dec 2024

6/10 Okay

ROGER

Disliked: Amenities
4 star? Really? It was ok. No public facilities worth mentioning. Small reception. Dodgy, 80s looking bar that was unsurprisingly always empty. Didn’t mind the very small single room but hanging space minimal. Had to put my coat over the door stay! Pool/gym/spa was 200m away. No tea making facilities. Best was on first morning. Hadn’t pre booked breakfast but turned up 35 mins before buffet closed saying I’d pay and was told I was too late. A straight no! 4 star? Not a chance! Price was reasonable compared to average at this time but now I know why.
Stayed 4 nights in Dec 2024

10/10 Excellent

JERE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SEHR GUT !! Great location. There is a parking garage right next door. Fairly close to train station. Shopping and transportation very close. Rewe grocery store around the corner. Hard Rock Cafe is close by as well. You can get access to a gym nearby as well.
Stayed 2 nights in Nov 2024

4/10 Poor

Lisa

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Booked extra large dome suite for 4 nights, paid for on Expedia. Issues: Completed online booking process, including entering passport details which is too intrusive. Despite this, check in still took far longer than normal. Was told I only needed to pay city taxes. Unauthorised charge for full stay (700 ) taken from original credit card, despite already paying through Expedia. Told I need to wait 2 weeks to get this back. As others have said, no info provided on check in. Email sent on day 2 providing wifi password, & One Key activation. Strong smell of ciggarette smoke pumped continuously into the bathroom which filled the room. Extremely unpleasant. Of note: The room is very dusty, there are lots of shiny services and dust comes in through the windows so I can see why the cleaners don't bother. Clean bedding & sinks, although hair found in bath plug hole. Damp patch on sofa and damp hand towel found on checking in. Only one large towel provided. The bath has a low shower attachment so no standing shower. Minimal facilities provided, empty fridge, no soap in toilet, no tea making facilities. Dark room with broken wardrobe light so no way of seeing in the wardrobe or safe at night. Comfy bed, although 2 singles pushed together with 2 single duvets may not suit some. The room may be sound proofed but windows are not, located on main road near fire station. Pros: Receptionists polite and keen to rectify what issues they can, providing towels and pillows on request.
Stayed 4 nights in Nov 2024

6/10 Okay

Angela

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Not great
Good location. Poor checkin, made everyone queue and wait for exactly 3pm. We had exposed wires, workmens stuff in corridor all weekend. Room service poor, dirty floors n surfaces
Stayed 3 nights in Nov 2024

10/10 Excellent

Saul

Stayed 2 nights in Nov 2024

10/10 Excellent

Jon, Westland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room. My only complaint would be how the shower was laid out, it was very easy to get water all over the place, but since I was traveling abroad maybe that's just how they are over there?
Stayed 2 nights in Jul 2024

6/10 Okay

Mark

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

RISHI

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms. Not cleaned properly, hairs in bath and not daily cleaned even though asked. Very dusty and dirty and stains on couches. Yuk!
Stayed 5 nights in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Aug 2024

6/10 Okay

ali

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

ali

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lenore

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, friendly front desk, card secure elevator, in room air conditioning, and convenient location- 15 minute walk on Höhe Straße to the Hauptbahnhof.
Stayed 3 nights in Jul 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pool and location
Stayed 1 night in Jul 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Firas, London

Traveled with partner
Disliked: Amenities
Good location in central Koln 15 mins on foot from the central station...our room was big and had a functioning AC The room was full.of dust and spiderwebs - lack of professional cleaning - minimum amenities in the room - WiFi was really bad adn didnt cover the entire room on the second floor! They didnt have the complimentary bottle of wine so they offered 2 glasses of white wine instead. It's not a four star hotel...needs a lot of improvements
Stayed 4 nights in Jul 2024

10/10 Excellent

richard

Stayed 1 night in Jul 2024

8/10 Good

Houssam, Toronto

Liked: Cleanliness, staff & service
The location was good
Stayed 2 nights in Jun 2024

4/10 Poor

Robert

Disliked: Cleanliness
Good location. Hotel is dirty. I told them about a dirty personal disposable item outside of my door in the hallway and the cleaning service or maids never picked it up. I told the front desk on two consecutive nights. I also asked the maid to leave a box of tissues in my room because the box in my room was empty. She was near my room and said she would handle. Never did. I would not return.
Stayed 2 nights in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel very last minute, but glad I stayed here. It is centrally located and the rooms are quite nice and clean, the staff is also very friendly and helpful. If I come back to Cologne, I would stay here again.
Stayed 1 night in Jun 2024

8/10 Good

Jon

Stayed 2 nights in Jun 2024

6/10 Okay

Eugene

Business traveler
Liked: Cleanliness, staff & service
Decent place, few amenities.
Appreciated the check-in person staying late to accommodate our late arrival. Liked the spacious room and location. Appreciated the a/c. Hotel needs to supply basic amenities- no body wash or soap for shower. No wash cloths. No iron. No bottled water in room. These are basic amenities to be expected. Room was not cleaned after first night.
Stayed 2 nights in Jun 2024