Centro Hotel Arde Koln, Trademark Collection by Wyndham
Hotel in Innenstadt
This smoke-free hotel features multilingual staff assistance.
Centro Hotel Arde Koln, Trademark Collection by Wyndham offers 52 accommodations with complimentary bottled water. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Centro Hotel Arde Koln, Trademark Collection by Wyndham features multilingual staff and an elevator. The property has a front desk available during limited hours.
Centro Hotel Arde Koln, Trademark Collection by Wyndham is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Languages
English, German
Property amenities
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 14.90 per person
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
Free bottled water
More
Desk
Heating
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 30 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 5.35 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 14.90 per person
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property is also known as
Hotel Arde Köln Zentrum Cologne
Arde Köln Zentrum Cologne
Arde Köln Zentrum
Centro Hotel Arde
Hotel Arde Köln Zentrum
Centro Hotel Arde Koln, Trademark Collection by Wyndham Hotel
Centro Hotel Arde Koln, Trademark Collection by Wyndham Cologne
Centro Hotel Arde Koln, Trademark Collection by Wyndham Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 118 out of 650 reviews
10 - Excellent
118
Rating 8 - Good. 222 out of 650 reviews
8 - Good
222
Rating 6 - Okay. 171 out of 650 reviews
6 - Okay
171
Rating 4 - Poor. 81 out of 650 reviews
4 - Poor
81
Rating 2 - Terrible. 58 out of 650 reviews
2 - Terrible
58
6.8/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
6.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Poor
Bonnie
Nov 23, 2024
Disliked: Property conditions & facilities
The kitchen and evening staff were very helpful and nice
In the old city close to the DOM CHURCH, the best atracción in KOLN , super pedestrian pads and lots of the best stores, shopping and supermarkets, highly recommended for that rate you can go better
Staff was attentive, and the continental breakfast was beautiful. My only gripe was no USB charging in the room, and I did not have a German plug adapter. Very efficient, no lift, and about a ten minute walk from the train station.
This without doubt is my worst experience in a 'hotel'.
We paid premium rates during a tradeshow week in Cologne. In excess of £5000 for two romms for 6 nights.
The room was tiny 6' x 12'. No cupboards. No drawers, decor was unsightly.
For 4 days out of the six I had no hot water in the mornings. My complaints were ignored. Breakfast was eggs by the slice, sausage and some sort of vegetable. Cold buffet if you wanted. Service was sullen if not down right ignorent or not at all. Cannot gain access to the front of the propert after 10pm. My colleague who arrived late had to pick up a key from a key lock and go around (in the dark) to find the night entrance in a creepy lane.
The only thing in it's favour was it's location. At least you could escape to some central restaurants or bars, if you were back by 10pm that is.