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Hotel Santo

4.0 star property

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Photo gallery for Hotel Santo

Reception
Interior
Lobby lounge
Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking available

Explore the area

Map
Dagobertstr. 22-26, Cologne, NW, 50668
  • MediaPark
    ‪8 min walk‬
  • Musical Dome
    ‪10 min walk‬
  • Museum Ludwig
    ‪12 min walk‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • 236 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • 236 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Santo

4-star hotel in Innenstadt
A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite.
Hotel Santo offers 69 air-conditioned accommodations with minibars and espresso makers. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Guests can use the health club at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hotel Santo is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and noon.
Santo Lobby Bar - Onsite lobby lounge.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 24 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Santo Lobby Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 24.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Santo
Hotel Santo Cologne
Santo Cologne
Hotel Santo Hotel
Hotel Santo Cologne
Hotel Santo Hotel Cologne

Hotel Santo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 317 out of 650 reviews
Rating 8 - Good. 274 out of 650 reviews
Rating 6 - Okay. 46 out of 650 reviews
Rating 4 - Poor. 10 out of 650 reviews
Rating 2 - Terrible. 3 out of 650 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel. Fabulous breakfast
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Fine, entirely avoidable negative first impression
Fine overall. Good breakfast. Rubbish first impression to get in the room and there’s bottle of water right next to the bed… and a price tag on it. Best check they’re not going to charge me for shower water or provision of clean air.
Stayed 1 night in Sep 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast great
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Stayed 2 nights in Sep 2024

10/10 Excellent

mark

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking from station and sights of Köln. Also v convenient for shopping and cafe, bars and restaurants. Close to the river Rhein.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in a beautiful city
Lovely location, friendly helpful staff. Only reason for 4 stars is I feel parking is too expensive.
Stayed 1 night in Jul 2024

10/10 Excellent

Josef

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, comfortable hotel with a very generous breakfast included. Spacious room. Helpful staff. Central location and close to some good restaurants. Parking available.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
The hotel is in a good condition and not far from the main train station. The service of the receptionist was amiable!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Stayed 2 nights in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but very small single room
A well located hotel just a 10 minute walk from the main train station. My single room was very small but comfortable despite a slightly noisy air conditioning system. Reception staff were very friendly. Good breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Ethahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and quiet.
Stayed 1 night in Jun 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy but room was small
Stayed 2 nights in Jun 2024

10/10 Excellent

Lavdrim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding continental breakfast included. Value of everything was great for reasonable price. Close to outstanding dining and activities. Underground parking, and many things within walking range.
Stayed 1 night in Jun 2024

10/10 Excellent

Rolf

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, good desk for working at a laptop, very helpful staff. I'll come back. Only 4 stars because heating in bathroom did not get warm, but it was warm enough, probably it was turned off.
Stayed 1 night in Apr 2024

10/10 Excellent

CN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed by the friendliness and kindness of staff, and how reasonable it was in price. Very convenient location!
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Room was clean and spacious. Excellent breakfast.
Stayed 3 nights in Dec 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Delightful hotel. Minimalistic but with all comforts. Clean ,lovely staff, very good breakfast, short walk to Dom. Near to restaurants locally. One suggestion ,bath towels could be a little larger ! Would recommend.
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice hotel in a good location. It's a fairly basic 4-star and the rate was very high due to a local trade fair that was happening at the time in the city but the stay was good overall.
Stayed 1 night in Sep 2023

10/10 Excellent

Farhad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent job from the nice blonde lady at reception to all the servers at breakfast. Thank you.
Stayed 1 night in Aug 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
nice clean room, good coffee maker. several restaurants nearby
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, the location is walkable to the train station, the breakfast is really good, and the room really comfy and everything works in the bathroom! I will definitely stay here again!!!!!!!!!
Stayed 4 nights in Feb 2023

10/10 Excellent

namasivayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022