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Mauritius Hotel & Therme

4.0 star property

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Massages
Massages
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Massages
Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Mauritiuskirchplatz 3-11, Cologne, NW, 50676
  • Neumarkt
    ‪5 min walk‬
  • Cologne Cathedral
    ‪4 min drive‬
  • Chocolate Museum
    ‪4 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪14 min drive‬

Room options

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mauritius Hotel & Therme

4-star hotel in Innenstadt
A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
Mauritius Hotel & Therme offers 91 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mauritius Therme. Services include massages.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Mauritius Hotel & Therme features an indoor pool and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a hot tub, a fitness center, and a sauna. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mauritius Hotel & Therme is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:30 AM.
Onsite venue - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Elevator

More

  • 5 floors
  • Banquet hall
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that clothing/swimwear can not be worn in the spa area.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged
  • Spa fee: EUR 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20.00 for adults and EUR 10.00 for children
  • Self parking fee: EUR 25.00 per day
  • Rollaway bed fee: EUR 30.0 per night
  • Towels fee: EUR 8.00 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a per guest fee for usage of the spa area after check-out.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 12 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mauritius Hotel & Therme
Mauritius Hotel & Therme Cologne
Mauritius Therme
Mauritius Therme Cologne
Mauritius Hotel Therme Cologne
Mauritius Hotel Therme
Mauritius Hotel Cologne
Mauritius Hotel And Therme
Mauritius Hotel & Therme Hotel
Mauritius Hotel & Therme Cologne
Mauritius Hotel & Therme Hotel Cologne

Mauritius Hotel & Therme Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 204 out of 553 reviews
Rating 8 - Good. 214 out of 553 reviews
Rating 6 - Okay. 80 out of 553 reviews
Rating 4 - Poor. 36 out of 553 reviews
Rating 2 - Terrible. 19 out of 553 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM! Don’t waste your money at this place!
The only good thing about this Hotel was the overall location. It was walking distance to the Neumarkt ( uBahn). 1. Room was small. Couldn’t access it through regular entrance. Had to walk around the block to get to my room. Which felt super unsafe and sketchy at night time when going to my room. - That was not included in the description of the hotel or the room. 2. Customer Service My overall stay plan changed a couple of weeks before my arrival at the hotel. I paid extra $ a day to have flexibible reservation. And I messages the property on the app. App said hotel will contact me directly. They never responded to me. Talked to the receptionist aa soon I arrived, they couldnt help and advised to talk to reservation person. Didn’t see the reservation person on site for 2 days and gave me a card to email her. And they denied to give me a refund. I had to pay 500 more euros for the days I didn’t stay. Travellers be aware!!! 3. Shower had black residues from the caulking when water hits. Tiny room, horrible customer service. Don’t book flexible room with this hotel, it would be a waste of money and they would not be flexble and wont respond to you and charge you extra. Such a scam!!!
Stayed 4 nights in Dec 2024

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and spa, the staff at the restaurant were perfect and took great care of us. Room was comfortable and cozy, small but enough space. The spa was exactly what we needed after the stress of the holidays. Thank you for a relaxing weekend.

8/10 Good

Dhananjay

Stayed 2 nights in Dec 2024

10/10 Excellent

Ken, Plano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff of the hotel are very friendly and caring. This is the best hotel we had stayed in Germany so far.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

warren

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Pam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was wonderful and the breakfast was good. We were not impressed with having to walk around the neighborhood to get to our room. The spa was confusing not knowing how to get around it from our room and we were not told we could access the breakfast restaurant through the sauna area and walked completely around the block, in the cold, to eat breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dan

Traveled with family
Liked: Amenities
It was a great location close to the old city and an easy walk to the cathedral. Lots of ahops and christmas markets around. The pool was good as well as the sauna.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel still having work done. Wifi was poor but we didn't use it really.
Stayed 1 night in Nov 2024

8/10 Good

STEVEN, Scottsdale

Liked: Staff & service
Overall a VERY good hotel. Was nice to have an actual bed for the 3rd person (daughter). Breakfast was all you could ask for, 20euro. I'd recommend it, but 2 things were not ideal. The spa is fully nude. Not really a problem for me but if your visiting with your kid, maybe a little awkward. My wife would also refuse to go. Our room was facing the pool, which is open until 1130pm and not well sound insulated (big window , which I suspect was single pane). We were there in the winter so it was manageable, but I don't think I'd like it in the summer due to people in the pool. To be clear, I would recommend it and will stay here again (location is great), just insist I not be facing the pool (street is quiet)
Stayed 3 nights in Nov 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, but parking is quite a bit away. We had one of the rooms in the back of the property so had to walk around the back of the building to get to our room, there’s no way to access it from the lobby. Was a little intimidating at night. But overall, it was clean and great value for our money!

6/10 Okay

Didier

Traveled with partner
.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Stayed 2 nights in Nov 2024

6/10 Okay

Jay

Traveled with partner
Liked: Cleanliness, amenities
Hotel is looking a little tired. Pillows on the bed were dreadful and lead to very poor nights sleep.
Stayed 3 nights in Oct 2024

6/10 Okay

Anthony

Business traveler
Liked: Property conditions & facilities
Disliked: Room comfort
Corruption in the spa
The hotel itself is great for a few days, tge problem is the spa area, there is a corrupt man working there selling cheap tickets to go in the spa. The first night i was there i was offered a half price ticket for cash only. The man works in the spa and lets all his friends in. He is white and uses the facilities when he is supposed to be working. Monday 04th Nov approx 6pm he was working there, the hotel need to fix this man.
Stayed 2 nights in Nov 2024

4/10 Poor

Claire

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

PAUL JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel. Sadly, we had a room from 3 adults shared . Entrance to our room facility was back outside and around the other side of the hotel which has a bit of a back alley feel to it( compared to the main entrance); Never felt part of the Hotel as there was no internal access . Room and space was excellent inside though, which was such a shame. Our room was also on the ground level where the window ledge attracted empty drink bottles from only god knows who…so couldn’t have a window open. i would stay there agin, but would book 2 double rooms instead (just to hopefully be in the main part of the hotel .
Stayed 3 nights in Oct 2024

8/10 Good

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Parking is very limited.
Stayed 2 nights in Oct 2024

8/10 Good

Alain G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Enjoyable stay, but the room was a bit small felt hot with no air con, the private parking was a plus at 25 Euros per day, the location was good. The staff were very helpful and welcoming, good breakfast. Louis
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Hing Cho

Stayed 1 night in Aug 2024

10/10 Excellent

Bernhard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The attached Therme was an additional perk that allowed some relaxation after a work day. Staff were great too.
Stayed 5 nights in Sep 2024

6/10 Okay

alex

Stayed 3 nights in Sep 2024