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Mercure Hotel Köln Belfortstraße

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Köln Belfortstraße

Pub
Standard Room, 1 Twin Bed, Annex Building | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk
Fitness facility
Exterior
Business center

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Belfortstrasse 9, Cologne, NW, 50668
  • Cologne Cable Car
    13 min walk
  • Cologne Zoo
    13 min walk
  • Musical Dome
    14 min walk
  • Cologne (CGN-Cologne - Bonn)
    14 min drive

Room options

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Apartment, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Superior Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Annex Building

Standard Room, 1 Twin Bed, Annex Building | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 Twin Bed, Annex Building

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Annex Building

Standard Twin Room, Annex Building | Hypo-allergenic bedding, Select Comfort beds, in-room safe, desk

Standard Twin Room, Annex Building

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Reception

Best Western Plus Hotel Köln City

Spa
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1000)
The price is $265
per night
$298 total
includes taxes & fees
Dec 7 - Dec 8
Best Western Plus Hotel Köln City

About this property

Mercure Hotel Köln Belfortstraße

4-star hotel in Innenstadt
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Hotel Köln Belfortstraße offers 128 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Beds feature Select Comfort mattresses. LED televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Hotel Köln Belfortstraße features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a 24-hour business center, 9 meeting rooms, and limo/town car service. Event facilities measuring 10764 square feet (1000 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Mercure Hotel Köln Belfortstraße is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Consuelchen - Onsite pub.
Quirinal - Onsite restaurant. Open select days.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (EUR 22 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Consuelchen
  • Quirinal

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • 9 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in

Renovations and closures

This property is closed from December 23 2024 to December 29 2024 (dates subject to change).
The property is closed between December 22 and December 28.
The property will be renovating from December 16 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged
  • Spa fee: EUR 4 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Park Inn Radisson Belfortstrasse
Park Inn Radisson Köln Belfortstrasse
Park Inn Radisson Köln Belfortstrasse Cologne
Park Inn Radisson Köln Belfortstrasse Hotel
Park Inn Radisson Köln Belfortstrasse Hotel Cologne
Mercure Hotel Köln Belfortstraße Cologne
Mercure Koln Belfortstraße
Mercure Köln Belfortstraße Cologne
Mercure Köln Belfortstraße
Mercure Hotel Köln Belfortstraße Hotel
Mercure Hotel Köln Belfortstraße Cologne
Mercure Hotel Köln Belfortstraße Hotel Cologne

Mercure Hotel Köln Belfortstraße Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 192 out of 597 reviews" "
Rating 8 - Good. 256 out of 597 reviews" "
Rating 6 - Okay. 101 out of 597 reviews" "
Rating 4 - Poor. 35 out of 597 reviews" "
Rating 2 - Terrible. 13 out of 597 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Great stay. Hotel was walking distance from city but away from hustle and bustle.
Stayed 5 nights in May 2024

10/10 Excellent

Golan Security

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place near the old town
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2024

6/10 Okay

Shene

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Two different buildings (across the street from each other). Room smelled like manure for some reason. Bathroom small. Small gym. Nice employees.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alastair Kennedy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta location, facilities and staff. Family friendly. We had a great time!
Stayed 6 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was fine for me (10 mins walk to U-Bahn Ebertsstrasse, where there is a street of places to eat, and a supermarket, 15-20 mins walk to Hbf/Dom. You can also walk to Zoo/Flora along the river. Room was nice, one or two things went wrong (shower sealant, TV not working) which Reception got fixed. Most staff were very friendly and helpful, however, when I needed to get internet access (after my phone broke) to confirm my return flight (it was the day after the computer fallout, so I needed to do this urgently), they wouldn't help. Luckily the very helpful Koeln Tourist Office directed me to an Internet Cafe nearby. Overall a good stay.
Stayed 5 nights in Jul 2024

10/10 Excellent

michael

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

kim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A fair walk through a busy pub section, but noticed on the morning we could use the underground and avoid the area
Stayed 1 night in Jun 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Foster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance! If not there are two different trains near the hotel!
Stayed 1 night in May 2024

8/10 Good

jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good hotel for work...
Stayed 1 night in Apr 2024

8/10 Good

James, Kathleen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent breakfast. Pool is not family friendly. Suites are remodeled apartments in adjacent building.
Stayed 4 nights in Apr 2024

6/10 Okay

Yousef

Traveled with family
Elevator not working in annex building. Had to climb the stairs with luggage to 3rd floor. Poor WiFi connection. Breakfast is nice.
Stayed 1 night in Apr 2024

8/10 Good

Jeffrey, ASHEVILLE

Stayed 1 night in Apr 2024

2/10 Terrible

Muhammad

Traveled with group, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Garbage service and room, TV did not work, room keys would not work
Stayed 1 night in Mar 2024

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel was within walking distance to most places. Room was spacious, bed was very comfortable. Room temperature was warm but cooled down with air conditioning and opening window. Window had no child lock and opened very wide quite dangerous from the 4th floor. Shower was very nice, hot water and complimentary toiletries. TV mainly all German channels. WiFi quite intermittent Only a coffee machine in room but was provided a kettle as my fiancé only drinks tea. Lift out of order but was offered a lower ground floor room which was nice of them. I managed to make it up the stairs finally!! Staff very attentive and the food was very nice in the restaurant. Would stay there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Xmas markets, great location and fantastic rooms, superb choices for breakfast and great staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kraythen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really well located for what we needed, it was clean and the staff were really helpful. The breakfast was also really nice.
Stayed 2 nights in Nov 2023

6/10 Okay

Joanne

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This property is too far away from bars and restaurants, especially in the winter when long walks in the rain are not pleasant. The bar closes at 11pm and no bar or restaurant on a Sunday. The staff are friendly but never told us of a rail strike as they book us a taxi to the train station! House keeping walked into our room and started routing in the wardrobe looking for the ‘do not service our room’ sign even thought I had opened the door ten minutes earlier and exchanged towels with another member of their team and said no housekeeping today please. She could see we were still in bed but didn’t care. She wanted that sign! On a positive, the beds were the most comfortable hotel beds we ever slept in, just don’t look at the duvets under the covers.
Stayed 3 nights in Nov 2023

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Arup

Stayed 2 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location, 15 mins walk from station
Stayed 3 nights, easy check in but rooms not ready till 3pm, cam back for my bag a lot later on. No fridge, no safe and no wifi, without these I would only rate it a 3 star. Very comfy and very clean. 15 mins to the Dom or main station. Quite peaceful location too and I definitely recommend it.
Stayed 3 nights in Sep 2023

6/10 Okay

Garry

Liked: Cleanliness
Disliked: Staff & service
Good area, quiet. Put into an annex across the road - should be made aware of this before booking. Air conditioning poor, took whole day to cool room down. Male receptionist in mornings was very helpful and friendly, unfortunately same can't be said of the female receptionist we encountered in the evenings, uninterested and unfriendly. Pool/gym needs to be better signposted and explained. Paid €20 each for breakfast - not the best value for money but adequate.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent, staff were extremely brilliant and helpful.
Stayed 4 nights in Jul 2023

10/10 Excellent

Shuaib

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023