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Mercure Hotel Köln West

4.0 star property

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Photo gallery for Mercure Hotel Köln West

Terrace/patio
Daily buffet breakfast (EUR 25 per person)
Indoor pool, sun loungers
Sports facility
Premium bedding, down comforters, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk
$103
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Horbeller Str. 1, Cologne, NW, 50858
  • RheinEnergieStadion
    ‪4 min drive‬
  • Chocolate Museum
    ‪12 min drive‬
  • Cologne Cathedral
    ‪12 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Privilege, Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Hotel Köln West

4-star Cologne hotel, connected to a shopping center in Lindenthal
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Mercure Hotel Köln West offers 191 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 66-cm LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Mercure Hotel Köln West provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 6426 square feet (597 square meters) include conference space. This eco-certified hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Mercure Hotel Köln West is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Colours - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner.
Colours - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 11 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Colours
  • Colours

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,426 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 66-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 11 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Koeln
Mercure Hotel Koeln West
Mercure Hotel Koeln West Cologne
Mercure Koeln West
Mercure Koeln West Cologne
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West
Mercure Köln West Cologne
Mercure Köln West
Mercure Hotel Köln West Hotel
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West Hotel Cologne

Mercure Hotel Köln West Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 377 out of 1000 reviews
Rating 8 - Good. 442 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arndt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes Personal. Die Zimmer sind sauber und modern eingerichtet. Auch das kleine Schwimmbad und die Sauna sind sehr sauber
Stayed 1 night in May 2025

8/10 Good

Jacob Ellesøe

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant one night stay in Cologne

Amazing stay. Staff were amazing and so attentive and helpful. The pool and sauna were a lovely relaxation to add to the stay.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Traveled with group
Liked: Property conditions & facilities, room comfort

Mini break in Koln

We really enjoyed are stay, the staff were polite and friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I'm afraid we didn't feel safe walking in the area around. Every time we came out of the hotel we were hit with a barrage of smokers. They should have had a smoking area away from the hotel doors. The pool area was also not clean. However, the staff were friendly and we were only there for one night and the bedroom itself, although dated was clean.
Stayed 2 nights in Apr 2025

8/10 Good

Harald Auvi

Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2024

10/10 Excellent

Ross

Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice! Really good Cocktails! I’m going to visit again! Thanks for the nice stay!
Stayed 2 nights in Dec 2024

8/10 Good

Andrew

Traveled with family
Liked: Staff & service, room comfort

Great friendly staff - 2 rooms far apart

Friendly people - decent breakfast - the disappointing thing is we booked for 2 adults and 3 kids. One booking. We were put in two rooms a very big distance from each other. So will all our clothes in same luggage this wasn't at all useful. Clearly one booking should be in two rooms next to each other?
Stayed 4 nights in Dec 2024

10/10 Excellent

Ingo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Aufenthalt

Es war alles super schön. Die Mitarbeiter sind immer sehr freundlich.
Stayed 4 nights in Nov 2024

10/10 Excellent

Maria

Stayed 5 nights in Sep 2024

10/10 Excellent

Torrance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baseball Weekend

Amazing weekend stay. We were here for a baseball tournament. The staff at the hotel and restaurant was very friendly. Beautiful hotel, nice pool, great breakfast. Would definitely stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Murtaza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel on the edge of the city, easy to get to from the motorway. An ideal stopping off point the staff were very friendly and helpful. Car parking was easy for a few euros. The dining menu was a little limited, but it was a Sunday night in fairness; regardless the currywurst and chips were good and my son enjoyed his pizza. Breakfast was also excellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Brie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Dirk

Stayed 1 night in Jul 2024

8/10 Good

Kathryn

Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Stayed 1 night in Jul 2024

8/10 Good

Karin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024