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Mercure Hotel Köln West

4.0 star property

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Photo gallery for Mercure Hotel Köln West

Meeting facility
Standard Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk
Breakfast, lunch, dinner served; German cuisine
Fitness facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Air conditioning
  • Gym
  • 24/7 front desk
$89
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Horbeller Str. 1, Cologne, NW, 50858
  • Place, Keramion Museum
    ‪3 min drive‬
  • Place, RheinEnergieStadion
    ‪4 min drive‬
  • Place, Cologne Cathedral
    ‪12 min drive‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 Double Bed

7.4 out of 10
Good
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Premium bedding, down comforters, in-room safe, desk

Privilege, Room, 1 Queen Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Hotel Köln West

4-star Cologne hotel, connected to a shopping center in Lindenthal
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Mercure Hotel Köln West offers 191 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 66-cm LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Mercure Hotel Köln West provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Event facilities measuring 6426 square feet (597 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Mercure Hotel Köln West is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Colours - This restaurant specializes in German cuisine and serves breakfast, lunch, and dinner.
Colours - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Colours
  • Colours

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,426 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 66-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Koeln
Mercure Hotel Koeln West
Mercure Hotel Koeln West Cologne
Mercure Koeln West
Mercure Koeln West Cologne
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West
Mercure Köln West Cologne
Mercure Köln West
Mercure Hotel Köln West Hotel
Mercure Hotel Köln West Cologne
Mercure Hotel Köln West Hotel Cologne

Reviews

Mercure Hotel Köln West Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 377 out of 1000 reviews
Rating 8 - Good. 442 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

8/10 Good

MUHAMMAD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and friendly staff. Although, I was under the impression that car parking was included only to find out at the counter that it was €11 a day. Also, normally you get tea in rooms but not in this one. These negative points should not stop you to stay at this hotel, it is air-conditiined and very convenient and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean!
Stayed 1 night in Jul 2025

8/10 Good

Rohit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

It was a bit further to the centre than expected, but the bus and tram stop were 5 mins away. The team were always helpful, and the service level was really good. Only disappointment was the air conditioning . The first couple of days were quite hot and the air con wasn’t cooling the room sufficiently. Breakfast buffet food was was excellent, with a good spread.
Stayed 3 nights in Aug 2025

8/10 Good

Krishan

Liked: Cleanliness, staff & service
Dated property and falls short of other Mercure stays. Kind staff and the highlight was the cooled water fountain in the atrium. Breakfast lacked a bit of variety for vegetarian guests but otherwise was a lovely stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gareth

Stayed 1 night in Aug 2025

8/10 Good

Nikita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, was just a shame that the pool access was closed for the entire time we were staying
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1st Time Booking this hotel for work

Best Hotel I've stayed in so far for work travel Staff very friendly and helpful Hotel spotlessly clean Room was perfect and comfortably with everything you need Complimentiry drinks and snacks daily Will definitely be returning on next visit
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel which we used as a family as it was twenty mins from Phantasialand. Kids liked the pool, adults liked the sauna. All very clean and well presented. Would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if going to Phantasialand. 20-25min to €30 on Bolt to get there. There is also station to back hotel as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Amenities
Friendly and super helpful staff. Clean. Great location. Yummy breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeanett

Stayed 1 night in Jul 2025

10/10 Excellent

Nils

Stayed 1 night in Jul 2025

8/10 Good

Nigel

Stayed 1 night in Jul 2025

8/10 Good

marie

Stayed 3 nights in Jul 2025

8/10 Good

rianne

Traveled with group
Liked: Cleanliness, property conditions & facilities
A friendly clean hotel that is close to local public transport, supermarkets and fast food restaurants. The hotel also offers a very small gym and swimming pool which does the job. Staff are friendly and super helpful. Perfect for a few days in Germany.
Stayed 3 nights in Jul 2025

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

For the price it was excellent value, with really nice facilities and friendly, helpful staff. Certainly recommend and visit again if I was in the area
Stayed 1 night in Jun 2025

8/10 Good

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Susan

Stayed 2 nights in Jun 2025

8/10 Good

Richa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel well suited for an overnight stay during a roadtrip. Clean property and room, and good breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Lars-Eric

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Henrik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, nice room, quiet, good pool for the kids, helpful and professional, excellent breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

SANDRINE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment très bien le tram pas loin pour ce rendre au centre Je recommande
Stayed 2 nights in Jun 2025