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Windsor Hotel

3.0 star property

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Photo gallery for Windsor Hotel

Family Room | Select Comfort beds, in-room safe, desk, soundproofing
Property amenity
Double Room | Bathroom | Shower, hair dryer, towels
Buffet
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet friendly

Explore the area

Map
Von-Werth-Straße 36-38, Cologne, NW, 50670
  • MediaPark
    ‪4 min walk‬
  • Friesenplatz
    ‪11 min walk‬
  • Neumarkt
    ‪17 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪48 min drive‬

Room options

View all photos for Triple Room

Triple Room | Select Comfort beds, in-room safe, desk, soundproofing

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room | Select Comfort beds, in-room safe, desk, soundproofing

Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Economy Double Room (Souterrain)

Economy Double Room (Souterrain) | Select Comfort beds, in-room safe, desk, soundproofing

Economy Double Room (Souterrain)

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Single Room (Souterrain)

Economy Single Room (Souterrain) | Select Comfort beds, in-room safe, desk, soundproofing

Economy Single Room (Souterrain)

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | Select Comfort beds, in-room safe, desk, soundproofing

Comfort Double Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Shower, hair dryer, towels

Comfort Single Room

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Select Comfort beds, in-room safe, desk, soundproofing

Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Select Comfort beds, in-room safe, desk, soundproofing

Family Room

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Opera Hotel Köln

  • Free WiFi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
3.9 out of 5, Good, (568)
The price is $109
per night
$123 total
includes taxes & fees
Mar 8 - Mar 9
Opera Hotel Köln

About this property

Windsor Hotel

3-star hotel in Innenstadt
Self parking, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Windsor Hotel offers 29 accommodations with safes and complimentary newspapers. Beds feature Select Comfort mattresses. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Windsor Hotel features multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Wireless Internet access is complimentary. This Cologne hotel also offers laundry facilities, dry cleaning/laundry services, and express check-in. Parking is available onsite for a surcharge.

Windsor Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 12 per day)
  • Street parking available
  • Self parking on site (EUR 12 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9.50 per person

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.50 per person
  • Self parking fee: EUR 12.00 per day
  • Nearby parking fee: EUR 12 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Property Registration Number DE241146781, Hotel Windsor, Von-Werth-Str 36-38, 02219937860, Jing Lou

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Windsor Cologne
Windsor Hotel Cologne
Windsor Hotel Hotel
Windsor Hotel Cologne
Windsor Hotel Hotel Cologne

Windsor Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 86 out of 293 reviews
Rating 8 - Good. 141 out of 293 reviews
Rating 6 - Okay. 47 out of 293 reviews
Rating 4 - Poor. 12 out of 293 reviews
Rating 2 - Terrible. 7 out of 293 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Dale, Everett

Traveled with partner
Disliked: Amenities
Close to train, dirty neighborhood. No coffee service or hot pot, and no coffee available in dining room unless you purchase full breakfast. Bed was ok, pillows consisted of a comforter folded into a pillowcase
Stayed 2 nights in Oct 2024

8/10 Good

Nicolas

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Msrgaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Breakfast
The best part of the stay was the fabulous breakfast with a real coffee pot at the table and a lot of food choices. It was reasonable walking distance to Rhine river and cathedral.
Stayed 1 night in Mar 2024

8/10 Good

clive

Traveled with family
Liked: Cleanliness, staff & service
A good Hotel in a interesting location.
Overall I think this can be classed as a Good Hotel. It is old style German a tad dated but actually reasonable value for money.
Stayed 2 nights in Aug 2023

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice and quite clean and well-appointed. Like many small European hotels, there is not A/C, which is sort of okay - if you can sleep with street noise. The street quiets down but the adjacent large throughway on Hansening becomes very busy quite early. The hotel is very convenient to many places and the staff is helpful. Our main issue was with the Wifi, which did not reach very well to our floor. In order to look up local things or even request Uber, I found I had to go down to the lobby and stay there while doing so.
Stayed 1 night in Jun 2023

2/10 Terrible

Christiane

Stayed 2 nights in Mar 2023

10/10 Excellent

Sergio

Stayed 4 nights in Oct 2022

8/10 Good

philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Option
Older hotel but in good condition, clean and functional. Works for a short break.
Stayed 3 nights in Oct 2022

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were friendly and helpful. The room was very nice. The breakfast buffet was great.
Stayed 1 night in Sep 2022

10/10 Excellent

Steve

Stayed 2 nights in Sep 2022

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2022

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2021

6/10 Okay

yavuz

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2021

8/10 Good

Gileene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
15min walk from the cathedral & Central station. Nice sized room, clean and quiet! Plenty of stores & restaurants around the area
Stayed 1 night in Oct 2021

10/10 Excellent

Ahmad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful receptionists and nicely located.
Stayed 1 night in Aug 2021

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ery real, very good, very friendly
I always go there when in Cologne!
Stayed 5 nights in Jun 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John, Cologne
Everything is very clean, large rooms, and wifi is good. Near public transportation.
Stayed 1 night in Aug 2020

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel. Great breakfast. Nice staff.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 4 nights in Feb 2020

6/10 Okay

peter

Liked: Cleanliness, property conditions & facilities, room comfort
Basic clean hotel
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and were helpful, good location close to everything, breakfast was perfect
Stayed 4 nights in Jan 2020

10/10 Excellent

Mahsan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best!
Perfect hotel , good location, very clean . Highly recommended !
Stayed 2 nights in Jan 2020

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel is in a great location. 15 minutes walk from the historic downtown. The hotel also offers inexpensive gated parking about a one minute walk away. Room was very clean and up to date. Management was very helpful. Breakfast was also very good.
Stayed 1 night in Dec 2019

8/10 Good

Craig

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not bad at all.
The staff are marvelous, breakfast is very good. The problem with this hotel is the beds and the parking. They do the standard " Queen or twin" beds but only offer twins pushed together. The duvets are tiny and barely cover you. No one would book a hotel with twin beds only, so they say Queen when available - so when you complain about getting twin beds, they say oh it says only when available. They have Queen headboard lol but with two twin beds beneath it. It's incredibly uncomfortable. The parking is around the next block, and you have to pick up the fob from reception, go pick up your car, and then park in the middle of the street to turn the fob lol. Very annoying. Clean but dated.
Stayed 2 nights in Dec 2019