Cinnamon Grand Colombo

5.0 star property

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Photo gallery for Cinnamon Grand Colombo

Buffet
Penthouse Suite | Lake view
Lobby
Porch
Executive suite | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Gym
  • Spa
  • Breakfast available

Explore the area

Map
77, Galle Road, Colombo, 00300
  • Galle Face Green
    ‪7 min walk‬
  • Nawaloka Hospital
    ‪16 min walk‬
  • Colombo City Centre
    ‪18 min walk‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪45 min drive‬

Room options

Presidential Suite

  • 1522 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Twin Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Room

  • 346 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Twin Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

Premium Suite

  • 693 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive suite

  • 693 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room

  • 346 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Cinnamon Grand Colombo

5-star Colombo hotel, connected to a shopping center in Kollupitiya
This hotel features 14 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Cinnamon Grand Colombo offers 501 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Cinnamon Grand Colombo features a full-service spa, 2 outdoor swimming pools, a hot tub, and a sauna. Dining is available at one of the hotel's 14 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a fitness center, and a rooftop terrace. Complimentary self parking and valet parking are available on site.

Cinnamon Grand Colombo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Plates - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Lagoon Seafood Restaurant - Overlooking the garden, this restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Echo Italian Restaurant - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
London Grill - This fine-dining restaurant serves dinner and light fare. Reservations are required. Open daily.
Chutneys Indian - Overlooking the pool, this theme restaurant specializes in Indian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 13.50 for adults and USD 6.75 for children
  • 14 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chutneys Indian
  • Echo Italian Restaurant
  • Lagoon Seafood Restaurant
  • London Grill
  • Plates

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Piano
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free babysitting
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 26.88 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13.5 for adults and USD 6.75 for children
  • Rollaway bed fee: USD 26.88 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Cinnamon Colombo Grand
Cinnamon Grand Colombo
Cinnamon Hotel Colombo Grand
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Cinnamon Grand Colombo Hotel
Cinnamon Grand Hotel
Cinnamon Grand
Cinnamon Grand Colombo Hotel
Cinnamon Grand Colombo Colombo
Cinnamon Grand Colombo Hotel Colombo

Cinnamon Grand Colombo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 816 reviews
Rating 8 - Good. 270 out of 816 reviews
Rating 6 - Okay. 65 out of 816 reviews
Rating 4 - Poor. 23 out of 816 reviews
Rating 2 - Terrible. 13 out of 816 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Himadri

Liked: Staff & service, property conditions & facilities
Excellent service, friendly staff, great food.
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely old type hotel. Food is really great. My room flooded and after the intial issues all was good
Stayed 2 nights in Nov 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, room comfort
Good experience
The staff were great, but I did have a couple of issues with the room. The shower leaked, and the sink drained slowly, which was a bit inconvenient. Overall, I had a good experience, but it seems like the rooms could use a bit of maintenance and an upgrade.
Stayed 3 nights in Nov 2024

6/10 Okay

Anastasios

Business traveler
Liked: Cleanliness, staff & service
Second thoughts… maybe not thanks!
The hotel offers various facilities But will need some renovation as other hotels in the ateac4/5 stars are in same price. Breakfast room is extremely crowded and smelly, too small for the size of the hotel. (Room numbers to tables) and spa allocated outside the hotel . Next time will rethink to book to a different place . Staff extremely kind .
Stayed 3 nights in Oct 2024

8/10 Good

Don

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
5 star in Colombo central
We are at the end of our private tour of Sri Lanka. We booked all accom from Australia. The most consistent service issue across all accommodation regardless of price point or star rating is the inordinately slow service! Whether drinks or food slow service is endemic across Sri Lanka and unfortunately the cinnamon grand is no different. Staff always try to be helpful however this is the first hotel experience where staff seem unhappy. Just to be clear what we are talking about is the time taken from placing orders to delivery. Younger staff seem to be unsure of their function. Even the pop up crepe and waffle station took so long between preparation and delivery that the crepes were cold by the time they delivered. The hot chocolate was excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sudath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

harsh vardhan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

sumathi

Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip Cinnamon Grand Colombo
Strict security just before entering the hotel ... And greeted by an elegent atmosphere at the lobby... Check-in process is smooth, staffs were all friendly and speaks good English... Drinks were also served during check-in... Rooms are overall clean ... Except for some stains on the mattress... Covered with the protector so not much of an issue... Breakfast were good and have a wide variety of food... Salads, cold cuts, breads and pastries... Western eggs and bacon, asian, local cuisine.... Egg counter is just beside the pool... Highly recommend for business and short family stay... Will definitely come again
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeyantha

Stayed 2 nights in Aug 2024

10/10 Excellent

DHARANI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest service was awesome, the room was clean and comfortable. The restaurants were really good and my favorite is the seafood restaurant, Lagoon.
Stayed 2 nights in Aug 2024

10/10 Excellent

jeevahan

Stayed 3 nights in Aug 2024

10/10 Excellent

jeevahan

Stayed 1 night in Aug 2024

10/10 Excellent

Henward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not everyday I get impressed with Hotel and its service but the staff here is phenomenal! Absolutely awesome, they even called mid stay to ask if we were ok, anything we needed. all the staff are super helpful and the hotel is awesome! The spa is great as well, massage was great, pool is great.
Stayed 2 nights in Aug 2024

8/10 Good

Vineet

Stayed 1 night in May 2024

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely overwhelmed by the level of service provided. My first visit to Sri Lanka has been the most pleasant because of the good security, high level of customer service right to the details when the housekeepings level of attention to my personal habits. Impressive is an understatement to be honest. Simply love it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a leisurely stay
Beautiful hotel with very helpful And courteous staff. The rooms were lovely and we enjoyed our stay with 4 rooms across 2 families. Highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Stayed 2 nights in Jul 2024

10/10 Excellent

Hassan Shahid

Stayed 1 night in Jul 2024

10/10 Excellent

Savithra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Amazing Place!! And the food omg!!! Best breakfast and lunch buffet I’ve ever had courtesy of Plates!!
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colombo fun
This is a great hotel in the middle of Colombo. This was the hotel that was hit by the terrorist attack a few years ago but that should put you off. The staff are amazing Rooms lovely and so clean Loads of restaurants in the hotel of all types so there really is something for everyone. Pool is nice but the sister hotel Lakeside I think has a better pool and locationz
Stayed 3 nights in Jul 2024

10/10 Excellent

Shyharini

Stayed 1 night in Jun 2024

2/10 Terrible

William Marian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Rubbish
Room not comfortable. Breakfast, Lunch and Dinner very very bad. Staff unhelpful. Overall very unhelpful won’t be booking for next visit
Stayed 5 nights in May 2024

10/10 Excellent

aloka

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
it was a lovely experience, the buffet was awesome. got to experience traditional food and awesome customer service
Stayed 3 nights in May 2024