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Grand Oriental Hotel

3.5 star property

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Photo gallery for Grand Oriental Hotel

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Hallway
View from property
Buffet
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Spa
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
2 York Street, 2, Colombo, Western Province, 00200
  • Pettah Market
    ‪6 min walk‬
  • Galle Face Green
    ‪15 min walk‬
  • Colombo City Centre
    ‪3 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Double Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Budget Double Room

  • 210 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room

  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Restaurant

Grand Oriental Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
3.5 out of 5, Good, (57)
$35 nightly
The price is $35 total
includes taxes & fees
Grand Oriental Hotel

About this property

Grand Oriental Hotel

3.5-star Colombo hotel, connected to a shopping center in Fort
This hotel features 3 restaurants, a full-service spa, and a nightclub. WiFi in public areas is free. Additionally, 4 bars/lounges, a snack bar/deli, and a sauna are onsite.
Grand Oriental Hotel offers 80 accommodations with safes and complimentary bottled water. Televisions come with satellite channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Cinnomon Spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Grand Oriental Hotel features a full-service spa and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms. This Colonial hotel also offers a nightclub, spa services, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Grand Oriental Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Harbour Room - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Sri Lankan - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Tap Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 7 for children
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Harbour Room
  • Sri Lankan
  • Tap Bar

Things to do

  • Billiards/pool table
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Nightclub
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1837
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 16.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 23.01
  • New Year's Eve (December 31) Gala Dinner per child: USD 23.01 (from 5 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 for adults and USD 7 for children
  • Airport shuttle fee: USD 46 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Oriental
Grand Oriental Colombo
Grand Oriental Hotel
Grand Oriental Hotel Colombo
Hotel Grand Oriental
Grand Oriental Hotel Hotel
Grand Oriental Hotel Colombo
Grand Oriental Hotel Hotel Colombo

Grand Oriental Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 67 out of 338 reviews
Rating 8 - Good. 139 out of 338 reviews
Rating 6 - Okay. 80 out of 338 reviews
Rating 4 - Poor. 31 out of 338 reviews
Rating 2 - Terrible. 21 out of 338 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Feb 2020

6/10 Okay

fazida binte

Business traveler

Receptionists need to go for training

The location is good. Restaurant service is excellent Receptionists are unhelpful and cold Need to go for training on service
Stayed 2 nights in Feb 2020

8/10 Good

Merilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. The rooms very old but clean
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
A nice hotel ...many years ago. Nice staff, very dirty floors, a wornout hotel😉
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 21 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Fascinating historical building, wonderful view of harbour from top floor restaurant, very helpful staff. But grubby throughout, walls, doors and furnishings particularly so. Food in restaurant uninspiring and overpriced. Second bedside cabinet and light missing in deluxe double room, only provided when I made a fuss at Reception, showing the photo of room as advertised (much better appointed!). Waited until 2.30. p.m. for room to be cleaned next day. Over time, became reconciled (resigned?) to the situation, and look back with some fondness, but only because of the personal charm of some staff members and the hotel’s undeniable character.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

adam

Liked: Cleanliness, staff & service, room comfort

Serendipity Doo Dah...

It's in the name: a grand, old, lovely establishment... Pleasant, friendly staff... Just the one Lankan restaurant in da hood: Pillawoos, with the standard fare of short eats, biriyani and so on. Very much a man scene... I could hear clearly midnight yapping from the next room, so the old walls must be thin which is surprising. One thing that bugged me was the Xmas jingles being played in the lobby and lift... Why not some Lankan mini-bus music?
Stayed 1 night in Dec 2019

6/10 Okay

Ding

Liked: Staff & service
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2019

8/10 Good

adam

Liked: Cleanliness, staff & service, room comfort

Serendipity Doo Dah...

lovely staff and a tip top location in the Fort... walls were thin and could hear midnight yappy neighbours... the Xmas carols bugged me in the lobby and lift... (why not Lankan music?)
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
I am happy to stay again very good service reception staff really helpful.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Nov 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler, Traveled with family
We simply Love that quaint GOH Great value in a perfect lock
Stayed 1 night in Nov 2019

4/10 Poor

Mogan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

Holiday

There should be more western choices for breakfast really good staff excellent service rooms could do with an update
Stayed 9 nights in Oct 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Lovely building from 1837. Great staff. Ate at the restaurant twice and would recommend
Stayed 1 night in Oct 2019