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Hotel Sapphire

3.5 star property

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Photo gallery for Hotel Sapphire

Interior
Sports bar
Deluxe Twin Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
$49
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
No. 371, Galle Road, Colombo
  • Place, New Delmon Hospital
    ‪1 min walk‬
  • Place, Dehiwala Zoological Garden
    ‪3 min drive‬
  • Place, Isipathanaramaya Buddhist Temple
    ‪3 min drive‬
  • Airport, Colombo (CMB-Bandaranaike Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property
Fair View Hotel Colombo
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
4.4 out of 5, Excellent, 323 reviews
Fair View Hotel Colombo

About this property

Hotel Sapphire

3.5-star hotel in Pamankada West
A restaurant, a bar/lounge, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Hotel Sapphire offers 44 air-conditioned accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle during limited hours is offered to guests. Complimentary self parking is available on site.

Hotel Sapphire has designated areas for smoking.

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
The Chinese Golden Palace - This restaurant specializes in Chinese cuisine. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 9:00 AM for a fee: USD 5 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chinese Golden Palace

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 per person
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Sapphire Colombo
Sapphire Colombo
Hotel Sapphire Hotel
Hotel Sapphire Colombo
Hotel Sapphire Hotel Colombo

Hotel Sapphire Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 114 reviews
Rating 8 - Good. 40 out of 114 reviews
Rating 6 - Okay. 23 out of 114 reviews
Rating 4 - Poor. 10 out of 114 reviews
Rating 2 - Terrible. 7 out of 114 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Adams

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room beds clean. Clean room very satisfied. Air conditioning very good. TV connection problem. Bathroom need improvement. The doors and tiles require little improvement. Shower taps not working properly. Washbasin stopper not working.
Stayed 8 nights in Sep 2025

6/10 Okay

Subramaniam

Stayed 2 nights in Sep 2025

6/10 Okay

Kokilaverny

Traveled with partner
Disliked: Amenities
Shops nearby
Stayed 6 nights in Sep 2025

8/10 Good

Thangarajah

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Only good thing is, you can do early check-in for an extra fee, around 1/3 of whatever you paid for a day. Normal check-in time is 2pm, but I checked in at 4am by paying extra. Furniture, carpet and building look very old. Staff were friendly. They lock the hotel main door at 10pm and open at 6am. You need to call a mobile number to ask them to unlock the main door. They answered my 6th call when I called them while I was standing outside of the hotel. No shampoo or shower gel provided by the hotel, but you could buy them from the nearest supermarket that is found next to the hospital. Did not find any bin in the room, and the carpet was very dirty with lots of marks on it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Senthil Kumaran

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Carmeline

Stayed 1 night in Aug 2025

2/10 Terrible

Mithunan

Stayed 1 night in Aug 2025

6/10 Okay

Shantha

Traveled with partner
Disliked: Property conditions & facilities
This property was advertised as breakfast included. that's one of the reason i chose. It was limited to bread, butter, marmalade and an omelet. Wery disappointing. The bathrooms looked very old and not cleaned properly. Other than the house keeping staff and door man, no one bothered to ask how our stay was. Will not recommend this hotel to anyone.
Stayed 9 nights in Aug 2025

10/10 Excellent

Mithunan

Stayed 1 night in Aug 2025

6/10 Okay

Mithunan

Liked: Cleanliness, staff & service, property conditions & facilities
Place was okay people and service good! Was a lit loud during night but it calmed down after 1.30am
Stayed 1 night in Jul 2025

8/10 Good

VALLIPURAM

Liked: Cleanliness, staff & service
In a great location
Stayed 1 night in Jul 2025

10/10 Excellent

VALLIPURAM

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
In a great location, need to improve room and bathroom quality
Stayed 1 night in Jul 2025

6/10 Okay

MANOHARATHAS

Stayed 2 nights in Jun 2025

8/10 Good

Evelyn

Business traveler
Liked: Property conditions & facilities
I found the Hotel is very convenient for everyone. Housekeeping staff are w friendly & helpful. Reception staff not so friendly with everyone only known people but I am glad it is very Trustworthy Hotel.
Stayed 10 nights in Jun 2025

8/10 Good

Nadarajah

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was amazing. Very good hospitality. Easy access to bank eat and drink places. Hotel has its own Restaurant. But eating in is very expensive. Preferred other restaurants close proximity.
Stayed 9 nights in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Sapphire Colombo Hotel

The only pros is the location. Rest all are cons only. Small small insects, cockroaches freely roaming in the room and bed and it seems bad smell has been there for several years. The condition is horrible. The receptionist was totally unfit for that job. He tried to do his side business from their guests. Overall no value for money and I dont recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Raja

Traveled with family
Liked: Amenities
Staff was very supportive.
Stayed 1 night in Jun 2025

8/10 Good

VASANTHA KUMARI

Stayed 1 night in Jun 2025

8/10 Good

nicklasvinoth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Nishakar

Liked: Property conditions & facilities
Disliked: Cleanliness
When we went there, they said booking wasn't there and ask me to pay again. I have shown my online payment receipt for the prove. They didn't accept it. I have to call and talk to manager. After 45 minutes, they said yes. Please be careful when you book online.
Stayed 1 night in May 2025

10/10 Excellent

sithy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

4/10 Poor

Katheesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

6/10 Okay

Sivakumaran

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Cleanliness poor
Stayed 2 nights in Feb 2025

2/10 Terrible

casie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our flight was delayed for almost 10 hours and informed the hotel through email as no one was picking up the phone and the next day I received an answer from the manager and there response " staff are sleeping it's middle of the night". Very rude. When we arrived around 4:00 am the reception was dark and someone was sleeping at the couch and someone woke him up from outside who had seen us and went to wake up the manager who was sleeping as well. After checking in they took us to our 2 rooms. The corridor was so hot and humid. As soon as we opened the room it was so unbearable heat and humid too. One AC was not working and they transferred us to another room. My daughter and her son couldn't take a shower as the bathroom was so disgusting, Sink was crack, mirror have stained but managed to stay for a day. it was so uncomfortable in any ways. No basic facilities. The beds were so noisy every time you moved. The rooms were so dark no night lamp, and the worst part no wall electrical outlets. They have only one outlet behind the TV which is not also universal. Finally we managed to charged our phone outside the hotel and checked out in the evening to stay in another hotel which is way beyond beautiful and very comfortable in every aspect. With all this unforgettable experience and not got any refund there's no way anyone will come around near to this hotel. I doubt even locals will never recommend. This property needs full upgrade
Stayed 4 nights in Apr 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Very friendly and helpful staff especially the young lady at reception. She was outstanding, despite working hard!
Stayed 1 night in Apr 2025