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ITC Ratnadipa, a Luxury Collection Hotel, Colombo

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Outdoor pool, pool umbrellas
Restaurant
Front of property
Minibar, in-room safe, desk, laptop workspace
Restaurant

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Galle Face Centre Road, Colombo, 00300
  • Galle Face Beach
    1 min walk
  • Bombay Borough
    2 min walk
  • Colombo Fort Station
    8 min drive
  • Beira Lake Seaplane Base (BYV)
    36 min drive

Room options

View all photos for Towers Room with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Towers Room with Waterfront View, Private Balcony & Luxury Hours

  • 540 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Run of The House Room with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Run of The House Room with Waterfront View, Private Balcony & Luxury Hours

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 1480 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours | Minibar, in-room safe, desk, laptop workspace

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 2180 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Towers Suite with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Towers Suite with Waterfront View, Private Balcony & Luxury Hours

  • 987 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for ITC One King Room with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

ITC One King Room with Waterfront View, Private Balcony & Luxury Hours

  • 767 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

  • 1820 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

One Bedroom Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 1190 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 540 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

ITC Ratnadipa, a Luxury Collection Hotel, Colombo

5-star hotel in Kompannaweediya
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 3 bars/lounges, a poolside bar, and a 24-hour business center are onsite. Housekeeping is available on request.
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers 352 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Colombo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp- The Royal Spa. The spa is open daily.
In addition to a full-service spa, ITC Ratnadipa, a Luxury Collection Hotel, Colombo features an outdoor pool and a children's pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite self parking and valet parking are complimentary.

ITC Ratnadipa, a Luxury Collection Hotel, Colombo has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Indian Ocean Pavilion - Onsite buffet restaurant.
Peshawri - Onsite restaurant. Open daily.
Avartana - Onsite restaurant. Open daily.
Yi Jing - Onsite restaurant. Open daily.
Ahasa - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ahasa
  • Avartana
  • Indian Ocean Pavilion
  • Peshawri
  • Yi Jing

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 30 floors
  • Built in 2024
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 0 at check-out

Renovations and closures

The property will be renovating from June 27 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night
  • Bed sheets fee: USD 0 per person, per stay (or guests may bring their own)
  • Towels fee: USD 0 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ITC Ratnadipa Colombo
ITC Ratnadipa A Luxury Collection Hotel Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel Colombo

ITC Ratnadipa, a Luxury Collection Hotel, Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 27 reviews" "
Rating 8 - Good. 1 out of 27 reviews" "
Rating 6 - Okay. 1 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 1 out of 27 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

VISUVANATHAN K, Naperville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel with all the facilities. Lot of dining option , View of the hotel. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

ketharanathan

Stayed 3 nights in Sep 2024

10/10 Excellent

ketharanathan

Stayed 1 night in Sep 2024

10/10 Excellent

ketharanathan

Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lobby and rooms , was a great experience.
Stayed 2 nights in Sep 2024

4/10 Poor

liam w thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Far too expensive for what you’re provided.
Place was decent but not worth the very high cost. Hotel wasn’t finished and construction work happening throughout our stay, Swimming pool at the top wasn’t finished, whilst on the pool on the 4th floor all you heard was construction and saw the workers looking at you. Food was okay but breakfast variety wasn’t suited to an international standard, very much lunch/dinner options at breakfast.
Stayed 3 nights in Aug 2024

6/10 Okay

Anuradha

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Service staff needs more professional training
The good: Staff very polite & energetic, the room is spacious and well thought through with ipad central controls..etc. The bad: Staff needs more professional training and learning the importance of follow through till the service is fulfilled without the guest having to remind. Few delays experience throughout the stay. The ugly: Was trying to book a dinner reservation for 25 people from about 6-8 weeks prior, the staff was unresponsive (basically silence, even when trying to call from the hotel). Also got locked out of the room for about an hour because the lock batteries had died! (after 4 months of hotel operation) and it took about 8 different people to finally get the door open and we having to cancel some of our meetings due to this delays. Was very unhappy! 25th floor had a very bad smell - as if you were right next to the infamous baira lake! Must also say, once the above was brought to the management notice our stay took a turn to the better and was fabulous from that point onwards.
Stayed 4 nights in Jul 2024

10/10 Excellent

Prasanga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeyashankar

Stayed 1 night in Jun 2024

2/10 Terrible

Sugath

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Experience at ITC Colombo - Avoid! I recently stayed at ITC Colombo, expecting a top-tier experience from a newly opened five-star hotel, but it was an absolute nightmare. Despite booking a suite and being charged an outrageous $80 for early check-in, the service was abysmal. The buffet was closed at lunch, and my daughter couldn't even get apple juice. Adding insult to injury, they refused to add our restaurant bill to our room bill, forcing us to pay in cash, and did not honor a $30 discount we had. Complaints to the management about these issues were completely ignored. To top it all off, they denied our request for a late check-out despite offering to pay extra. Coming from the UK, this was a massive disappointment, and I would not recommend ITC Colombo to anyone looking for quality service. Save your money and stay elsewhere!
Stayed 1 night in Jun 2024

10/10 Excellent

Denzil

Stayed 1 night in May 2024

10/10 Excellent

Peter warberg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Pavit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pushpakumara Greshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favoloso comodo e centro colombo
Stayed 1 night in Aug 2024