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ITC Ratnadipa, a Luxury Collection Hotel, Colombo

5.0 star property

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Photo gallery for ITC Ratnadipa, a Luxury Collection Hotel, Colombo

Outdoor pool, pool umbrellas
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Reception
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
Galle Face Centre Road, Colombo, 00300
  • Galle Face Green
    ‪1 min walk‬
  • Bally's Casino
    ‪18 min walk‬
  • Colombo City Centre
    ‪2 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪43 min drive‬

Room options

View all photos for Room, Tower

Minibar, in-room safe, desk, laptop workspace

Room, Tower

  • 540 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for House

Minibar, in-room safe, desk, laptop workspace

House

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

One Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 1480 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours | Living room | 55-inch LED TV with digital channels

Two Bedroom Family Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 2180 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Tower

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony, Tower

  • 987 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, City View

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony, City View

  • 767 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

Minibar, in-room safe, desk, laptop workspace

Luxury Suite with Waterfront View, Private Balcony & Luxury Hours

  • 1820 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Queen Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Apartment, 1 Queen Bed, Balcony

  • 1190 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

Studio Apartment with Waterfront View, Private Balcony & Luxury Hours | Private kitchen

Studio Apartment with Waterfront View, Private Balcony & Luxury Hours

  • 540 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

ITC Ratnadipa, a Luxury Collection Hotel, Colombo

5-star hotel in Kompannaweediya
This hotel features 4 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 3 bars/lounges, a poolside bar, and a 24-hour business center are onsite. Housekeeping is available on request.
ITC Ratnadipa, a Luxury Collection Hotel, Colombo offers 352 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 55-inch LED televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Colombo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp- The Royal Spa. The spa is open daily.
In addition to a full-service spa, ITC Ratnadipa, a Luxury Collection Hotel, Colombo features an outdoor pool and a children's pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center and meeting rooms. This luxury hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite self parking and valet parking are complimentary.

ITC Ratnadipa, a Luxury Collection Hotel, Colombo has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Indian Ocean Pavilion - Onsite buffet restaurant.
Peshawri - Onsite restaurant. Open daily.
Avartana - Onsite restaurant. Open daily.
Yi Jing - Onsite restaurant. Open daily.
Ahasa - Onsite bar. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Ahasa
  • Avartana
  • Indian Ocean Pavilion
  • Peshawri
  • Yi Jing

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (72 inch wide door)
  • Front entrance ramp
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 30 floors
  • Built in 2024
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 0 at check-out

Renovations and closures

The following facilities or services will be unavailable from February 5 2025 to April 30 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night
  • Bed sheets fee: USD 0 per person, per stay (or guests may bring their own)
  • Towels fee: USD 0 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ITC Ratnadipa Colombo
ITC Ratnadipa A Luxury Collection Hotel Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Colombo
ITC Ratnadipa, a Luxury Collection Hotel, Colombo Hotel Colombo

ITC Ratnadipa, a Luxury Collection Hotel, Colombo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 67 reviews
Rating 8 - Good. 10 out of 67 reviews
Rating 6 - Okay. 3 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

estela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. Near the ocean with great views. Food was great especially the Chinese restaurant and breakfast. Wish I could have stayed longer.
Stayed 1 night in Feb 2025

10/10 Excellent

SURJ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely awesome hotel, special mention to the Duty Manager Rifshaz
Stayed 1 night in Jan 2025

10/10 Excellent

Francesco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, would definitely come back
Stayed 2 nights in Jan 2025

4/10 Poor

Sugunalan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

10/10 Excellent

Kayaruban

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing. Clean and service on point

Loved everything about it.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sandhya

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and stay. Felt pampered. Dinetma, Akhilaa, Anjalee, Gayan (dining) and Thushara (dining) were my stars who made my stay extra pleasant and comfortable. couple others need some training, which is why I reduced the stars there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rohan

Liked: Amenities
Excellent property for good value
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing property
Stayed 2 nights in Jan 2025

10/10 Excellent

Prashanth

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed stay and food
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for Colombo stay

Very good rooms.with great views from tower. Good location. Good breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Staff were great to deal with, very hospitable and friendly and offered assistance at all times. Food options were to a very high standard!
Stayed 4 nights in Dec 2024

10/10 Excellent

Fathima

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, It's a bit awkward when using the toilet because it's transparent glass, When my husband is taking a shower 🛁 he can see me when I was using the toilet, That's the only thing I struggled with, otherwise everything was fine,
Stayed 2 nights in Nov 2024

10/10 Excellent

Gokulan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hospitality from staff and beautiful hotel and location
Stayed 1 night in Nov 2024

10/10 Excellent

Amit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yang Yu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very new hotel in area, and centrally located. Very good service from the hotel staff all around. Nice views of the Indian Ocean.
Stayed 1 night in Oct 2024

10/10 Excellent

VISUVANATHAN K, Naperville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel with all the facilities. Lot of dining option , View of the hotel. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

ketharanathan

Stayed 3 nights in Sep 2024

10/10 Excellent

ketharanathan

Stayed 1 night in Sep 2024

10/10 Excellent

ketharanathan

Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lobby and rooms , was a great experience.
Stayed 2 nights in Sep 2024

4/10 Poor

liam w thomas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Far too expensive for what you’re provided.

Place was decent but not worth the very high cost. Hotel wasn’t finished and construction work happening throughout our stay, Swimming pool at the top wasn’t finished, whilst on the pool on the 4th floor all you heard was construction and saw the workers looking at you. Food was okay but breakfast variety wasn’t suited to an international standard, very much lunch/dinner options at breakfast.
Stayed 3 nights in Aug 2024

6/10 Okay

Anuradha

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Service staff needs more professional training

The good: Staff very polite & energetic, the room is spacious and well thought through with ipad central controls..etc. The bad: Staff needs more professional training and learning the importance of follow through till the service is fulfilled without the guest having to remind. Few delays experience throughout the stay. The ugly: Was trying to book a dinner reservation for 25 people from about 6-8 weeks prior, the staff was unresponsive (basically silence, even when trying to call from the hotel). Also got locked out of the room for about an hour because the lock batteries had died! (after 4 months of hotel operation) and it took about 8 different people to finally get the door open and we having to cancel some of our meetings due to this delays. Was very unhappy! 25th floor had a very bad smell - as if you were right next to the infamous baira lake! Must also say, once the above was brought to the management notice our stay took a turn to the better and was fabulous from that point onwards.
Stayed 4 nights in Jul 2024

10/10 Excellent

Prasanga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024