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Shangri-La Colombo

5.0 star property

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Photo gallery for Shangri-La Colombo

2 bars/lounges, lobby lounge
View from room
Egyptian cotton sheets, down comforters, minibar, in-room safe
Lobby
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Room service

Explore the area

Map
1 Galle Face, Colombo, 00200
  • Galle Face Green
    ‪2 min walk‬
  • Bally's Casino
    ‪16 min walk‬
  • Colombo City Centre
    ‪2 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪31 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Egyptian cotton sheets, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed

  • 904 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Egyptian cotton sheets, down comforters, minibar, in-room safe

Apartment, 2 Bedrooms

  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

View from room

Apartment, 1 Bedroom

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

  • 452 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Balcony

View from room

Premier Room, 1 King Bed, Balcony

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down comforters, minibar, in-room safe

Premier Room, 1 King Bed, Ocean View

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed, Lake View

Egyptian cotton sheets, down comforters, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Lake View

  • 452 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Lake View

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds, Lake View

  • 452 sq ft
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed, Ocean View

Egyptian cotton sheets, down comforters, minibar, in-room safe

Horizon Club, Room, 1 King Bed, Ocean View

  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Ocean View Twin Room Non smoking

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Ocean View Twin Room Non smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Ocean View Twin Room

Egyptian cotton sheets, down comforters, minibar, in-room safe

Premier Ocean View Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Ocean View King Room Non smoking

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Ocean View King Room Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View Twin Room Non smoking

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Lake View Twin Room Non smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Lake View King Room Non smoking

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Lake View King Room Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lake View Room

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Lake View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Lake View King Room

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Lake View King Room

  • Sleeps 3
  • 1 King Bed

Premier Balcony Room Non Smoking

  • Sleeps 3
  • 1 King Bed

Premier Ocean View King Room Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Balcony Room

Egyptian cotton sheets, down comforters, minibar, in-room safe

Premier Balcony Room

  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment Non smoking

Egyptian cotton sheets, down comforters, minibar, in-room safe

One Bedroom Apartment Non smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Ocean View King Room

Egyptian cotton sheets, down comforters, minibar, in-room safe

Premier Ocean View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Two-Bedroom Apartment

Egyptian cotton sheets, down comforters, minibar, in-room safe

Two-Bedroom Apartment

  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Ocean View King Room

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Ocean View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Egyptian cotton sheets, down comforters, minibar, in-room safe

Executive Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Executive Twin Suite

  • Sleeps 3
  • 2 Twin Beds

Horizon Club Ocean View Twin Room

  • Sleeps 3
  • 2 Twin Beds

Horizon Club Lake View King Room

  • Sleeps 3
  • 1 King Bed

Horizon Club Lake View Twin Room

  • Sleeps 3
  • 2 Twin Beds

Horizon Club Ocean View King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Shangri-La Suite

Egyptian cotton sheets, down comforters, minibar, in-room safe

Shangri-La Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Specialty Suite

Egyptian cotton sheets, down comforters, minibar, in-room safe

Specialty Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Ocean View Room

Egyptian cotton sheets, down comforters, minibar, in-room safe

Premier Ocean View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Ocean View Twin Room Non Smoking

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Ocean View Room

Egyptian cotton sheets, down comforters, minibar, in-room safe

Deluxe Ocean View Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Shangri-La Colombo

5-star Colombo hotel, connected to a shopping center in Kompannaweediya
Catch some rays at the beach or spend the day relaxing at Shangri-La Colombo's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Shangri-La Colombo offers 541 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Shangri-La Colombo features an outdoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. Event facilities measuring 50203 square feet (4664 square meters) include a conference center. This luxury hotel also offers a sauna, a rooftop terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking and valet parking are available on site, along with a car charging station.

Shangri-La Colombo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Central - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shang Palace - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Capital Bar & Grill - This steakhouse specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Capital Bar & Grill - Onsite bar. Open daily.
Sapphyr Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 for adults and USD 10 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Central
  • Sapphyr Lounge
  • Shang Palace
  • The Capital Bar & Grill
  • The Capital Bar & Grill

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (50,203 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 27 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Shangri Colombo Hotel
Shangri-La Hotel Colombo
Shangri-La Colombo
Hotel Shangri-La Hotel, Colombo Colombo
Colombo Shangri-La Hotel, Colombo Hotel
Hotel Shangri-La Hotel, Colombo
Shangri-La Hotel, Colombo Colombo
Shangri La Colombo
Shangri-La Hotel
Shangri-La
Shangri-La Colombo Hotel
Shangri La Hotel Colombo
Shangri-La Colombo Colombo
Shangri-La Colombo Hotel Colombo

Shangri-La Colombo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 326 out of 437 reviews
Rating 8 - Good. 73 out of 437 reviews
Rating 6 - Okay. 20 out of 437 reviews
Rating 4 - Poor. 12 out of 437 reviews
Rating 2 - Terrible. 6 out of 437 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hollis

Stayed 4 nights in Feb 2025

10/10 Excellent

DHIRESH

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great service and restaurants and attention to detail. Staff go beyond to make you feel welcome!
Stayed 1 night in Feb 2025

10/10 Excellent

Sriyan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The propert awesome, food to die for, sumptuous clean fresh and it was a culinary delight. Now the service was out of this world. Courteous, professional and respectful and indiscriminate. Met the general manager in the lobby helping out with his staff which defines the caliber of service displayed by his fellow workers. Harts off to the the staff
Stayed 1 night in Dec 2024

10/10 Excellent

Aleena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Danny

Stayed 3 nights in Jan 2025

10/10 Excellent

badriya

Stayed 1 night in Jan 2025

10/10 Excellent

asha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Pushpa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

FRANCIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent staff

All the staff was excellent, very courteous and efficient. Dinesh helped us with a speedy checkout.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and the the whole process was very seemless from airport transfers to check in in our room and then very easy check out.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The Shangri-La is a beautiful hotel and a happy place to be in. The service at the Lounge bar was somewhat slow but the staff were always courteous and kind. Overall, it is a super hotel, and I will definitely come back again.
Stayed 7 nights in Dec 2024

2/10 Terrible

Andrew

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Pushpa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Dmitry, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location everyone is very friendly
Stayed 1 night in Dec 2024

8/10 Good

Hassan Meralli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Luxurious Breakfast is big
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and wonderfully maintained hotel and atmosphere.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tianja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a great area. Staff is exceptional.
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shangri-La has a name as the best hotel in Colombo among our friends and even with very high expectations they exceeded them! The rooms, room service, and staff were all excellent. We extended our stay by another week! Aslam was doing such a great job clearing and bringing us anything we needed. He was really sweet with our kids as well. Rusiru made my kids their favorite pancakes each morning and he was working really hard and constantly had fresh French toast, pancakes, and waffles out just in time for all the guests. He was very happy and kind!
Stayed 2 nights in Dec 2024

10/10 Excellent

Hashem

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Saaliya, Fulham

Stayed 1 night in Nov 2024

10/10 Excellent

Jamal

Stayed 1 night in Nov 2024

10/10 Excellent

Wei Jian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. I stayed on first week of Dec, occupancy seems pretty low if I judged it based on the number of room lights that were on during evening/night time. Staffs greeted me everywhere I go. Breakfast food was alright, i would say variety is alright, taste wise was a little blend in general. Hot food was not warm enough, except for curry. Gym was huge and had a lot of machines available. There is only a shopping mall nearby. There is also a beach nearby, but other than that not much places of interest within walking distance. Overall, still a good stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lalith

Liked: Property conditions & facilities
Excellent service
Stayed 2 nights in Dec 2024

10/10 Excellent

HASSAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff hospitality Specially front desk Poorni
Stayed 1 night in Nov 2024