The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
In addition to a full-service spa, La Casona de Susana features a water park (surcharge) and a waterslide. The hotel offers a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.
This beach hotel also offers a seasonal outdoor pool, spa services, and a terrace. Guests can use the outdoor pool at a partner property. Complimentary covered self parking is available on site.
La Casona de Susana is a smoke-free property.
La Casona de Susana offers 6 accommodations with minibars and hair dryers. These individually decorated and furnished accommodations have separate dining areas. Televisions come with cable channels. Bathrooms include showers, bidets, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
Free self parking , Free parking nearby
Available in some public areas: Free WiFi
A complimentary self-serve breakfast is served each morning between 9:00 AM and 11:00 AM.
Room service (during limited hours) is available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. There are 10 hot springs open between 9:00 AM and 7:30 PM.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a water park (surcharge) and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at 11 PM
Check-in time starts at 2:00 PM
Check-out time is 10 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - Sra Susana
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is Sra Susana. This property accepts Visa, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a fire extinguisher, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Credit card pre-authorization
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Cash or credit card deposit required
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Mobile payments
Noise-free rooms not guaranteed
Front desk opens daily at 2:00 PM
Front desk closes daily at 11:00 PM
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
No elevators
Property registry number - 4411601
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
State tax ID - Sra Susana
Parking height restrictions apply
Debit cards
Gap period enforced between guest stays - 24 hours
The seasonal pool will be open from January to March.
Pool access available from 2:00 PM to 10:00 PM.
Hot springs access available from 9:00 AM to 7:30 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.