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Hotel Esperanza & Artemisa Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Esperanza & Artemisa Spa

Exterior
Gym
Seasonal outdoor pool, open 8:30 AM to 9:30 PM, sun loungers
Hallway
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet friendly
  • Pool
  • Spa
  • Breakfast included
  • Room service
  • Gym

Explore the area

Map
Gral. Flores 237, Colonia del Sacramento, Colonia, 70000
  • Matriz Church
    2 min walk
  • Colonia del Sacramento Aquarium
    2 min walk
  • Colonia del Sacramento Plaza de Armas
    2 min walk
  • Colonia del Sacramento (CYR-Laguna de los Patos Intl.)
    10 min drive

Room options

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includes taxes & fees
Dec 11 - Dec 12
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About this property

Hotel Esperanza & Artemisa Spa

3.5-star hotel in Barrio Histórico
Along with a restaurant, this smoke-free hotel has a fitness center and a sauna. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms, and a microwave in a common area.
Hotel Esperanza & Artemisa Spa offers 26 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Recreational amenities at the hotel include a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include sports massages, facials, body scrubs, and body treatments.
In addition to a seasonal outdoor pool, Hotel Esperanza & Artemisa Spa provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Onsite self parking is complimentary.

Hotel Esperanza & Artemisa Spa is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 8:00 AM and 10:00 AM.
Hotel Esperanza & Artemisa Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • Elevator

More

  • Built in 1878
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property from November 15 to the day after Easter: Uruguay value-added tax (10%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from December 01 to March 20
Pool access available from 8:30 AM to 9:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Esperanza Artemisa Spa
Esperanza Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Spa
Hotel Esperanza & Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Colonia Del Sacramento
Hotel Esperanza & Artemisa Spa Uruguay/Colonia Del Sacramento
Hotel Esperanza And Artemisa Spa
Hotel Esperanza Artemisa Spa Colonia del Sacramento
Hotel Esperanza Artemisa Spa
Esperanza & Artemisa Spa
Hotel Esperanza & Artemisa Spa Hotel
Hotel Esperanza & Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Spa Hotel Colonia del Sacramento

Hotel Esperanza & Artemisa Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 159 reviews" "
Rating 8 - Good. 57 out of 159 reviews" "
Rating 6 - Okay. 45 out of 159 reviews" "
Rating 4 - Poor. 17 out of 159 reviews" "
Rating 2 - Terrible. 7 out of 159 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy completo. Las instalaciones muy lindas, el personal muy amable. Lo único que encontramos que no nos gustó fueron cucarachas en los baños de la piscina, lo menciono únicamente porque fueron varias las veces y no la misma cucaracha. 😂
Stayed 3 nights in Nov 2019

8/10 Good

Tomaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel. Bem localizado.
O hotel é ótimo. Bem localizado. Limpo e com funcionários atenciosos. Só não vale 5 estrelas porque não tem estacionamento gratuito conforme informado no anúncio e consequentemente na pesquisa. Não chega a ser um grande problema já que há vagas na rua em frente e a cidade é bem segura. Mas ainda assim não corresponde ao anúncio.
Stayed 2 nights in Aug 2019

8/10 Good

Marga, Montevideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center of Colonia on the main street. The hotel is located near the old city, so you can walk to it.
Stayed 1 night in Oct 2018

8/10 Good

Ove

Liked: Staff & service, room comfort
Nice old hotel
Old and charming hotel near the old part of the city. Within walking distance from restaurants, places of interest etc.
Stayed 1 night in Aug 2018

4/10 Poor

Di, Canada

Disliked: Cleanliness, property conditions & facilities
Visiting Colonia
We spent 2 nights in Colonia and had reserved at Hotel Spa Artemisa ahead of time hoping we’d stay more but we wouldn’t have stayed any longer. There was a torrential rainfall as we arrived at Colonia and the hotel, we had no room electricity. There were quite a few leaks from the rain in corridors, they didn’t seem concerned, didn’t mop up or signalled them even though floors were slippery. There was a short circuit in adjoining room, so they offered us another room, after I complained about the no electricity. No soaps or any toiletries in the room. Very dark with old furniture, not antiques, just old. They obviously don’t clean under beds, found stuff under both. Bathrooms are tiny and water splashes out of the shower, but that seems fairly common here. Bed was king size and nice, not enough pillows though, 4 thin ones only. Sleeping was comfortable but the AC/heater was old and hard to use with remote. What made sleeping difficult was the constant noise outside on the Main Street, motorcycles were riding noisily until 2 am (couldn’t sleep!) and it was a Friday in the off-season (autumn) so I’d hate to think what it must be like in nice summer weather. Breakfast was mediocre at best, processed cheese, not much variety, no fruit salad, just fruits and really bad tasting coffee! The best part was the large warm water pool in the basement, strange but it works, it also has a small hot tub area in the pull but 3 or 4 of the jets didn’t work. The hotel is just too run down.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Convenient Location
The location is centrally located to the sites in Colonia. The rooms are small and require upkeep and updating. The carpeted floor was dirty and your bes to wear flip flops.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, food, romantic spot, you can walk everywhere
Stayed 1 night in Jan 2018

8/10 Good

Gonza, Montevideo

Liked: Staff & service, property conditions & facilities
Nice hotel close to everything
Nice hotel close to everything. Breakfast was very good, the pool is great but the towels were a little odorous

6/10 Okay

Irma

Disliked: Property conditions & facilities, room comfort
Colonia
The hotel is located in a historical building in the "old city". It is spacious, but a bit rundown with very small rooms. An effort was made to paint the room, but it was done very sloppily. The bathroom was dated and no complimentary soap or shampoo was offered. Breakfast was decent.

4/10 Poor

James

Disliked: Property conditions & facilities, room comfort
Barely 2 star hotel
The hotel is run down, requires painting and faucet hot and cold water was reversed family member was badly burned. Breakfast area requires air conditioning, as very hot. No elevator, very narrow stair well. No assistance for baggage to the room.

6/10 Okay

Verified traveler

Good Location, A Bit Rundown
It needs an update. The pool smells like boiled hotdogs.

6/10 Okay

Ruth, Canada

Disliked: Cleanliness, staff & service, room comfort
Antique and Antiquated
The location of this hotel is great, right in the Old Village and near many cafes. The public areas of the hotel are fine, lounge, breakfast area and pool. But the hotel was built in 1878 and the rooms show their age. Our first room had black mould on the ceiling. A room change brought us a better ceiling but the shower was a disaster, water poured all over the bathroom floor. The rooms are small and the old wooden doors are difficult to lock. Our room never got cleaned because apparently we didn't hand in our key but no one ever actually told us we were supposed to do this. Colonia is well worth a stay, we walked along the Ramblas and swam at several of the beaches but you would be better off staying at a different hotel.

4/10 Poor

Andy, Jersey City, NJ

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Historic and NOT in a good way.
There were problems with the electrical system. The ceiling fan and air conditioner did not work in the first room we were given. Inadequate electrical in the second room. Breakfast was minimal.

6/10 Okay

Disillusioned , UK

Disliked: Staff & service, property conditions & facilities
Not The Best Experience
Hotel looked ok on-line, and seemed ok when we arrived. It turned out to be cold soulless place, with no atmosphere at all. Staff weren't so much rude as just very uninterested. Breakfast was sort of ok. TV was terrible, really bad reception, with only about 10 channels, and no BBC World Service, but hay it Colonia. Wouldn't stay there again, thumbs down

8/10 Good

Rustom, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Good hotel for its price, very good value.

6/10 Okay

Fernando, Buenos Aires

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good hotel, nice price, excellent location.
A good hotel, excellent location, very good breakfast, the staff is pleasing and the room very clean. However, there were molds and stains in the walls and ceiling, not very good light, no AC plugs for charging cellphones and other devices, slow internet, and the bed was very low. Too difficult to handle the luggage on it or complicated for elder or handicapped people. I had a good time, but consider this stuff before purchasing.

8/10 Good

Tara, Dawson, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff!
The service was excellent! Julio Cesar deserves employee of the year for going above and beyond. Such a friendly and helpful guy! Come to think of it, all the staff we dealt with were very friendly. The room was good. My only complaint would be the old, shabby carpet, which needs a good cleaning to should just be ripped out altogether. The wifi was a bit spotty in our room but there were several nice common areas to use the Internet as well as a free and rarely used computer station. Breakfast was fine. Really enjoyed this place overall. What made it great was the exceptional staff!

8/10 Good

Andrea, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the old town
The hotel is well located in the old part and close to the ferry terminal. Hotel has unique style and the pool is great. Definitely worse a dip when staying there.

8/10 Good

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gente amable, una piscina, cerca de todo.
Stayed 3 nights in Mar 2022

10/10 Excellent

María Noel

Stayed 1 night in Mar 2022

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel histórico e bem localizado.
Hotel tradicional e histórico, localiza-se a poucos metros da cidade velha. Antigo, mas bem conservado e limpo. O quarto é espaçoso e o banheiro confortável. Não tem estacionamento, mas é fácil e seguro deixar o carro bem na frente do hotel.
Stayed 2 nights in Jan 2022

2/10 Terrible

María Alejand

Traveled with family
Disliked: Staff & service
Reserva x la página no reserva nada.
Hice la reserva x la página y cuando llegue no tenía lugar. Un día de suspensión de Buquebus, tampoco contestaba el teléfono. La justificación fue que no sabía mirar la Compu. Me quede sin reserva y con las disculpas.
Stayed 1 night in Jan 2022

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2021

6/10 Okay

Renato de

Traveled with group
Liked: Staff & service
Disliked: Room comfort
razoavel
Stayed 1 night in Feb 2020

2/10 Terrible

Denerval

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 0 para o atendimento, nora 1 para localização
O que mais nos marcou foi o péssimo atendimento da recepcionista que fez nossa entrada no Hotel, grossa, arrogante, mal educada e despreparada para lidar com público. Os demais funcionários foram educados e prestativos. O hotel fica na Avenida General Flores, localizada no Bairro Histórico, onde estão as principais atrações turísticas da cidade. Porém, os quartos são muito apertados, ficam em andares mais altos e não há elevadores, se você estiver com malas pesadas se prepare. Banheiro sofrível, pequeno e mal conservado. As fotos são bem melhores que a realidade. Café da manhã com pouca variedade. A piscina não estava aquecida, praticamente não conseguimos nadar. A sauna só funciona de sábado. Consultamos outros hotéis melhores com o mesmo valor.
Stayed 3 nights in Jan 2020