Towneplace Suites By Marriott Richmond Colonial Heights
3-star Colonial Heights hotel with in-room kitchenettes
Coffee/tea in a common area, a business center, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a picnic area. Housekeeping is available on request.
Towneplace Suites By Marriott Richmond Colonial Heights offers 171 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch LCD televisions come with premium satellite channels, pay movies, and Netflix. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.
Public areas are equipped with complimentary wireless Internet access. This 3-star property offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Art Deco hotel also offers a picnic area, coffee/tea in a common area, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site, along with a car charging station.
Towneplace Suites By Marriott Richmond Colonial Heights is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free uncovered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free buffet breakfast available daily 6:00 AM to 9:30 AM
Coffee and tea in common areas
Things to do
TV in common areas
Family friendly
In-room full-sized refrigerator/freezer
In-room kitchenette
In-room microwave
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Outdoors
Picnic area
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Braille/raised signage
Elevator
Grab bar near toilet
Handrails in stairways
Hardwood flooring in room
Lever door handles
Smooth flooring in public areas
Stair-free path to entrance
Thin carpet in room
Tile flooring in room
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
1 building
5 floors
Art Deco architecture
Built in 2023
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
55-inch LCD TV with premium satellite channels
Netflix
Pay movies
Streaming services
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Kitchenette
Microwave
Stovetop
Wet bar
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Heating (climate-controlled)
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: USD 75 per pet, per stay
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Towneplace Suites By Marriott Richmond Colonial Heights Hotel
Towneplace Suites By Marriott Richmond Colonial Heights Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property itself is probably fine. I had a terrible room. The HVAC wasn’t working properly and the blinds were broken so I had to cover the windows with pillows to block the light. I think they dump these rooms on Expedia members to encourage you to book direct.
Rich
Stayed 1 night in Oct 2024
2/10 Terrible
Lauren
Business traveler
Oct 16, 2024
Liked: Amenities
When I first arrived, the girl at the desk was very friendly and kind. My review on my experience has nothing to do with the service she provided. I was assigned a hearing impaired room that was not really clean. Upon opening the door I was greeted with a foul smell. It was a faint smell of smoke. I went back to the desk an alerted the staff. She looked for another room, but told me they were full and provided me a bottle of spray to help. She also stayed She would give me reward points. This is my second time using this hotel for my business trips and sadly will be my last. The sink had food in it, the bed was almost on the floor it was so low and very uncomfortable. Dirt on the bathroom floor. The different girl at the front desk the next morning was very rude and when I asked for towels, she only gave me 2 with no washcloths and walked away. I will never stay here again even though it's more convenient than driving from Richmond. My stay was terrible and the room gave me the worse headache because of the smell.
Bed comfy, pillows too flat. Need luggage racks in room, none available. No way to put shade down due to missing chain. Breakfast ok nothing special but better than nothing. Most important very clean room. I would recommend.
Pamela
Stayed 1 night in Sep 2024
10/10 Excellent
Dell
Traveled with partner
Sep 18, 2024
Liked: Cleanliness, staff & service, amenities
Staff very helpful and pleasant. Suite type room with lots of amenities. Large bath with walk in shower
Staff was great, especially Cam! He was joyful and so accommodating.
Bonnie
Stayed 3 nights in Sep 2024
6/10 Okay
Rhonda
Sep 13, 2024
Liked: Staff & service, room comfort
Hotel & rooms are nice, except for the smell. The room smelled like cooking oil/stale grease. I changed to another room, it was a little better, but still had a light smell of stale grease.
Excellent. Kam the front desk check-in associate was friendly & professional. Really a delightful soul to greet guests.
Only issue was that the AC fan ran constantly despite the settings. The fan sounded like being on an airplane; made it hard to hear the TV. Otherwise really enjoyed our stay.