Towneplace Suites By Marriott Richmond Colonial Heights

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Towneplace Suites By Marriott Richmond Colonial Heights

Exterior
Desk, laptop workspace, blackout drapes, free WiFi
Free daily buffet breakfast
Exterior
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pet friendly
  • Kitchen
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
931 South Avenue, Colonial Heights, VA, 23834
  • Keystone Antique Truck and Tractor Museum
    19 min walk
  • Burger King
    3 min walk
  • Petersburg Station
    11 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

Classic Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Studio Suite, 2 Queen Beds, Kitchenette

  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Studio Suite, 2 Queen Beds (Hearing Accessible)

  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Studio Suite, 2 Queen Beds, Kitchen

  • 515 sq ft
  • Sleeps 4
  • 2 Queen Beds

Classic Studio Suite, 1 King Bed with Sofa bed, Kitchenette

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • 425 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Towneplace Suites By Marriott Richmond Colonial Heights

Colonial Heights hotel with in-room kitchenettes
Coffee/tea in a common area, a business center, and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a picnic area. Housekeeping is available on request.
Towneplace Suites By Marriott Richmond Colonial Heights offers 171 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch LCD televisions come with premium satellite channels, pay movies, and Netflix. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This Art Deco hotel also offers a picnic area, coffee/tea in a common area, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site, along with a car charging station.

Towneplace Suites By Marriott Richmond Colonial Heights is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites By Marriott Richmond Colonial Heights Hotel

Towneplace Suites By Marriott Richmond Colonial Heights Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 126 out of 165 reviews" "
Rating 8 - Good. 27 out of 165 reviews" "
Rating 6 - Okay. 5 out of 165 reviews" "
Rating 4 - Poor. 3 out of 165 reviews" "
Rating 2 - Terrible. 4 out of 165 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay Kam was a top tier receptionist. He did an out standing job he deserve a raise in pay for his hard work.
Stayed 1 night in Sep 2024

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Bed comfy, pillows too flat. Need luggage racks in room, none available. No way to put shade down due to missing chain. Breakfast ok nothing special but better than nothing. Most important very clean room. I would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Dell

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff very helpful and pleasant. Suite type room with lots of amenities. Large bath with walk in shower
Stayed 1 night in Sep 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, especially Cam! He was joyful and so accommodating.
Stayed 3 nights in Sep 2024

6/10 Okay

Rhonda

Liked: Staff & service, room comfort
Hotel & rooms are nice, except for the smell. The room smelled like cooking oil/stale grease. I changed to another room, it was a little better, but still had a light smell of stale grease.
Stayed 1 night in Aug 2024

10/10 Excellent

clayton

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent. Kam the front desk check-in associate was friendly & professional. Really a delightful soul to greet guests. Only issue was that the AC fan ran constantly despite the settings. The fan sounded like being on an airplane; made it hard to hear the TV. Otherwise really enjoyed our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Clinton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Property conditions & facilities, room comfort
Beautiful place. Great breakfast. Only problem, which needed up being big was there was no room darkening shade in our room. Sun was pretty much blinding in evening and lights from other buildings made it too bright at night. We did not realize a problem until we were unpacked and didn’t realize how bad it was until we were completely settled in so we did not notify desk, as we did not want to, change rooms, which turned out to be a big mistake. All else great.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great potential! Excellent rooms! Friendly staff.
Excellent room. Very comfortable. Convenient location. Great breakfast options. Ways to elevate to a higher rating in my book - please vacuum the hallways, wash the elevator floors and clean the elevator doors w stainless steel cleaner. Those three things stood out to me and would have made my stay even better.
Stayed 1 night in Aug 2024

4/10 Poor

Betrice, Edgewood

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in was a little frustrating due to the front desk phone continuing to ring and be answered with a line. The shower leaked and the toilet ran and then the air conditioning stopped working leaving the room 77-79 degrees without ventilation. Front desk associate came up in attempts to fix the problem twice; only very temporary. We were told There is no 24 hour maintenance.
Stayed 1 night in Aug 2024

10/10 Excellent

Wilawan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in VA
Great hotel that’s only a year old. Everything is in brand new condition. The rooms are double the size of regular hotel stays. Resupplying for our road trip was easy because Walmart was next door. Easy access to other businesses or restaurants. The car chargers were taken up by regular gas cars, which were annoying. The hotel should put EV only parking and have staff section it out. The ev chargers are powered by Loop and cost $0.40/kW. Plus a $1 activation fee. Using the app was simple enough and there were 4 available chargers, but 3 spots were taken by gas cars. Down the road there are 8 Tesla superchargers, so it’s not a problem. The buffet breakfast is the real deal! Wonderful food and never ran out. Excellent 1/2 way pit stop for those going from NYC to Orlando.
Stayed 1 night in Aug 2024

10/10 Excellent

Ebonie N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with lots of cool amenities. It’s great to have a full kitchen and spacious closets. I would definitely recommend and stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had is the the housekeepers turned the ac down to the lowest setting 60 degrees while they were cleaning and never put it back to the setting ot was before. Had to turn the heat on for 1 hour to get the room comfortable again. No other issue.
Stayed 4 nights in Jul 2024

6/10 Okay

Noelle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, new hotel, broken AC
New hotel, so very clean and modern. The outside patio was a nice place to hang out and socialize. Our room AC was broken, the hotel was completely booked so we couldn't get a new room and maintenance wasn't available. We had to fix it ourselves and it still didn't work great. Breakfast isn't impressive, sausage tasted like hot dogs. Overall, pretty mediocre.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Room was laid out well and very clean. Not really fond of breakfast items. A lot of garlic and seasoning used. There was a lot of kids staying at the same time which monopolized the only waffle machine. On check out, there was only a person from the kitchen which wasn’t able to check us out. But overall, we enjoyed our stay…
Stayed 1 night in Jul 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tywanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marybeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Just a quick overnight stay during road trip home - found this hotel on here and so glad we did. Check in was easy, room was clean and comfortable, breakfast was great to get our long drive home
Stayed 1 night in Jul 2024

10/10 Excellent

olivia haven

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice and so was staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tonya, Roanoke

Stayed 2 nights in Jul 2024