Cheyenne Mountain Resort, a Destination by Hyatt Hotels

4.0 star property

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Photo gallery for Cheyenne Mountain Resort, a Destination by Hyatt Hotels

Indoor pool, 2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Property preview
Exterior
2 restaurants, breakfast served
Sports bar, alfresco dining, open daily

Reviews

8.8 out of 10
Excellent

Popular amenities

$265
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
3225 Broadmoor Valley Road, Colorado Springs, CO, 80906
  • Place, Broadmoor World Arena
    ‪4 min drive‬
  • Place, Cheyenne Mountain State Park
    ‪7 min drive‬
  • Place, Cheyenne Mountain Zoo
    ‪8 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Resort View

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Resort View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Resort View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Cheyenne Mountain Resort, a Destination by Hyatt Hotels

4-star Colorado Springs hotel, connected to the convention center in Southwest Colorado Springs
Spend the day relaxing at Cheyenne Mountain Resort, a Destination by Hyatt Hotels's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Cheyenne Mountain Resort, a Destination by Hyatt Hotels offers 316 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 11 outdoor tennis courts, and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a health club, a hot tub, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alluvia Spa and Wellness Retreat has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Simply walk outside to feel the sun on your face at the white sand beach. Summer fun is a breeze at Cheyenne Mountain Resort, a Destination by Hyatt Hotels, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Parking is available onsite for a surcharge.

Cheyenne Mountain Resort, a Destination by Hyatt Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mountain View Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Elevations Lounge - This sports bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Gates Grille - Overlooking the golf course, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.95 for adults and USD 10.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elevations Lounge
  • Gates Grille
  • Mountain View Restaurant

Things to do

  • 11 outdoor tennis courts
  • 18-hole golf course
  • 2 outdoor pools
  • 5 indoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Heated pool
  • Hot tub
  • Indoor pool
  • Kayaking
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Tennis lessons
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 38 meeting rooms
  • 40,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • In the mountains
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 6 to May 31:
  • One of the swimming pools
  • Beach

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day
  • 2.95 percent destination fee will be charged
  • Resort fee: USD 45.36 per accommodation, per night
The resort fee includes:
  • Beach access
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 for adults and USD 10.95 for children
  • Self parking fee: USD 25 per night
  • Valet parking fee: USD 40 per night
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 05
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs Dolce Resort
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort
Mountain Cheyenne
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Resort Colorado Springs Co
Cheyenne Mountain
Cheyenne Mountain Resort Dolce Resort
Cheyenne Mountain Colorado Springs Dolce
Cheyenne Mountain Dolce
Cheyenne Mountain Dolce Resort
Cheyenne Mountain Resort Colorado Springs A Dolce Resort
Cheyenne Mountain Colorado Springs Dolce Resort
Cheyenne Mountain Colorado Springs A Dolce Resort
Cheyenne Mountain Resort
Cheyenne Mountain Resort
Cheyenne Mountain Resort A Dolce by Wyndham
Cheyenne Mountain Colorado Springs A Dolce Resort
Cheyenne Mountain Resort, a Destination by Hyatt Hotels Hotel

Cheyenne Mountain Resort, a Destination by Hyatt Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 770 out of 1261 reviews
Rating 8 - Good. 260 out of 1261 reviews
Rating 6 - Okay. 124 out of 1261 reviews
Rating 4 - Poor. 63 out of 1261 reviews
Rating 2 - Terrible. 44 out of 1261 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Beautiful property. Staff was great. We only had a few complaints which included a broken restroom door that needed to be updated. On our first night the cleaning was excellent but the second was not that great. Excellent place to have a family vacation; we were very comfortable.
Stayed 3 nights in Jul 2025

8/10 Good

Jeff

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jun 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 4 nights in Jul 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Walking distance to a couple of great restaurants. Fun server in the bar.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 6 nights in Jun 2025

10/10 Excellent

Yah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this charming hotel just minutes away from the iconic Broadmoor in Colorado Springs, and let me tell you, it was an absolute delight. From the moment we arrived, the staff made us feel welcome and at home. They were incredibly friendly and attentive, offering us local recommendations and ensuring we had everything we needed. The hotel itself is beautifully appointed, with a mix of modern amenities and cozy, rustic touches that give it a truly Colorado feel. Our room had floor-to-ceiling windows with a stunning view of the surrounding mountains. Waking up to that sight every morning was like something out of a postcard. The on-site restaurant was a real highlight too. We enjoyed a delicious dinner featuring local ingredients, and the breakfast buffet had everything we needed to start the day off right. The outdoor patio area was perfect for an evening drink while watching the sunset behind the mountains. For those looking to explore the area, you’re just a stone's throw away from all the amazing attractions—whether it's hiking, the famous Broadmoor resort, or even a quick trip to Garden of the Gods. The hotel’s location is ideal for nature lovers and city explorers alike. Overall, this hotel exceeded my expectations. If you're visiting Colorado Springs and want a peaceful, picturesque retreat close to Broadmoor, this is the place to be!
Stayed 3 nights in Jun 2025

8/10 Good

Crystal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities were great. We enjoyed all of the water activities. The views from the room were fantastic. The only down side was they didn’t have enough staff to clean to rooms so towels, trash, coffee mugs etc weren’t replenished daily. This did not meet our expectations for a high end hotel resort. Beyond that it was very family friendly with lots to do and plenty of places to lounge in the shade by the pool.
Stayed 4 nights in Jun 2025

2/10 Terrible

Melinda

Traveled with family and small children, Traveled with family
The property charges a 25$ per night parking fee for self parking for a large parking lot that has plenty of parking The lake was covered in goose poop making in nearly impossible to walk barefoot on the sand Room service did not service our room stating we had the do not disturb sign up when we did not Advertise Starbucks coffee on website but do not serve Starbucks When checking out was told balance of the fees would be sorted out with Expedia and then was charged an extra 240$ even though the receipt I signed for at check out was zero I would not stay here again based on the rate we paid it was not worth what we got
Stayed 4 nights in Jun 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom needs more light.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and aquatic center were the highlights.
Stayed 1 night in Jun 2025

10/10 Excellent

Brittainy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Views!!!

The views from the room are absolutely amazing. The deck is a nice place to sit and have coffee in the morning. Loved the “check-in beer”. Overall 10/10.
Stayed 1 night in Jun 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property overlooking the Broadmoor valley. We played at the aquatic center pools with the grandkids and had fun on the diving platforms and slides. In the morning we picked up lattes in the lobby. The beds were particularly comfy!
Stayed 5 nights in Jun 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location with a view of the mountains.
Stayed 1 night in Jun 2025

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for relaxing by the pool. Incredibly helpful staff…golf cart service. Restaurant food was low quality.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hima

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property , amazing view of the mountains and the lake . The breakfast buffet was delicious great start to the day . Great experience! private beach and the pools were great fun for family !
Stayed 2 nights in Jun 2025

10/10 Excellent

Anne

Stayed 4 nights in Jun 2025

8/10 Good

Khaled

Traveled with family and small children
Liked: Amenities, property conditions & facilities
We liked the staff and they were very nice and professional. We ate at Elevation the first day and were not impressed so we ate else where the rest of the stay. Our room was not cleaned well the first two days but they cleaned well after we called and complained.
Stayed 4 nights in Jun 2025

4/10 Poor

Nicole

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
Beware. The photos of the indoor pool and outdoor pool with slides is actually part of the Country Club of Colorado, not the hotel. While you can access it, so can the regulars. There were several swimming lessons occuring during our time there and the country club swim coach basically yelled at the hotel guests because some kids were playing. It felt like we were at the local YMCA, did not enjoy it at all. Secondly, the onsite store closes at 7pm and there are no vending machines, so good luck finding anything to purchase/drink/water, etc. The hotel is about a block away from a very undesirable neighborhood with a lot of homeless folks and heavily damaged roads. Will not be returning.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great family place staff is very friendly and the views are pretty
Stayed 3 nights in Jun 2025

10/10 Excellent

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice and the facilities were very clean. Dining and drinks were bit too expensive Personally, I will never stay at a pet friendly place. The dog above us barked all day and when the family got home, they played and bounced a ball. Very loud. We did say something to them the first day, but things did not change. My husband would not let me complain as he did not want to start an issue. With what we were paying, I felt this should not have been an issue. I know the cleaning staff heard the dog also and should have discussed this with their supervisor.
Stayed 4 nights in Jun 2025

8/10 Good

Pamela

Stayed 2 nights in Jun 2025

8/10 Good

Yuliia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay! We truly enjoyed the amenities and the beautiful view from our room. A special shoutout to Kayla (hope I spelled that correctly) for making our visit memorable! She upgraded us to a Mountain View room and ensured we had a quiet and relaxing space. The entire front desk team was friendly, knowledgeable and a pleasure to interact with. At checkout, Manager Esmeralda was incredibly kind and helped me sign up for Hyatt membership. I’m already looking forward to coming back next month with the whole family—we absolutely loved the views and overall experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

Hayat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Front desk was friendly and fast. Convenient location with restaurant within 5-10 minutes in every direction. Beach is nice to relax. Don’t think water is meant to swim in, I just put my feet in. Views were amazing.
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Hyatt review This is a resort pretending to be something it isn’t. Look, complaining about an expensive hotel while people struggle to feed their families feels extremely disingenuous. However I don’t pretend to be anything that I am not, and this hotel does not subscribe to the same philosophy. And I absolutely, positively, hate wasting money when people insist that I’m receiving good value for that money. The staff, while friendly, knows nothing about the resort they work on without the help of a manager. The bar staff disappears without warning and, after waiting 30 minutes, I have yet to find out when they return. Ordered a drink (old fashioned), got a really bad drink (idk what it was) from a manager who had nothing to do with food and bev, and then they argued with me when I said they served me a drink I did not order. The management is too busy to deal with complaints, and they never returned my call to the front desk describing my complaints. Nor did they respond to my complaints on Facebook messenger which is absurd. Why have the page if you don’t monitor it? It takes 45 minutes to receive a bottle of wine from room service when you are a 5 minute trip from the hotel bar, and you might just get a nice room temperature white with no ice. They will however, describe to you where to find and how to procure said ice. The air conditioning is dated and extremely noisy, although I suppose you could just shut it off for a more pleasant view of the nearby Range Rovers drivi
Stayed 1 night in May 2025