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Cheyenne Mountain Resort, a Destination by Hyatt Hotels

4.0 star property

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Photo gallery for Cheyenne Mountain Resort, a Destination by Hyatt Hotels

Indoor pool, 2 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Sports bar, alfresco dining, open daily
Outdoor wedding area
Sports facility
Room, 2 Queen Beds, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
3225 Broadmoor Valley Road, Colorado Springs, CO, 80906
  • Broadmoor World Arena
    ‪5 min drive‬
  • Cheyenne Mountain Zoo
    ‪7 min drive‬
  • Cheyenne Mountain State Park
    ‪7 min drive‬
  • Colorado Springs, CO (COS)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Mountain View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mountain View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Mountain View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Resort View

View from room

Room, 1 King Bed with Sofa bed, Resort View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite

  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View

View from room

Room, 1 King Bed, Resort View

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Resort View

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Resort View

  • Sleeps 4
  • 2 Queen Beds

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About this property

Cheyenne Mountain Resort, a Destination by Hyatt Hotels

Colorado Springs hotel connected to the convention center in Southwest Colorado Springs
Spend the day relaxing at Cheyenne Mountain Resort, a Destination by Hyatt Hotels's private white sand beach, practicing your swing on the golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Change of towels is available on request.
Cheyenne Mountain Resort, a Destination by Hyatt Hotels offers 316 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a private beach, 11 outdoor tennis courts, and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a health club, a hot tub, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alluvia Spa and Wellness Retreat has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Simply walk outside to feel the sun on your face at the white sand beach. Summer fun is a breeze at Cheyenne Mountain Resort, a Destination by Hyatt Hotels, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This beach hotel also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Parking is available onsite for a surcharge.

Cheyenne Mountain Resort, a Destination by Hyatt Hotels is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mountain View Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Elevations Lounge - This sports bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Gates Grille - Overlooking the golf course, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • Valet parking on site (USD 37 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 24.95 for adults and USD 10.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Elevations Lounge
  • Gates Grille
  • Mountain View Restaurant

Things to do

  • 11 outdoor tennis courts
  • 18-hole golf course
  • 2 outdoor pools
  • 5 indoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Canoeing
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Heated pool
  • Hot tub
  • Indoor pool
  • Kayaking
  • Pilates classes
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Racquetball/squash
  • Tennis lessons
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 38 meeting rooms
  • 40,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • In the mountains
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 6 to May 31:
  • One of the swimming pools
  • Beach

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day
  • 3.19 percent tourism fee will be charged
  • Resort fee: USD 45.36 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Parking
  • Phone calls
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24.95 for adults and USD 10.95 for children
  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 37 per night
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 05
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Cheyenne Mountain Colorado Springs
Cheyenne Mountain Resort Colorado Springs Dolce Resort
Cheyenne Mountain Resort Colorado Springs
Cheyenne Resort
Mountain Cheyenne
Cheyenne Mountain Hotel Colorado Springs
Cheyenne Resort Colorado Springs Co
Cheyenne Mountain
Cheyenne Mountain Resort Dolce Resort
Cheyenne Mountain Colorado Springs Dolce
Cheyenne Mountain Dolce
Cheyenne Mountain Dolce Resort
Cheyenne Mountain Resort Colorado Springs A Dolce Resort
Cheyenne Mountain Colorado Springs Dolce Resort
Cheyenne Mountain Colorado Springs A Dolce Resort
Cheyenne Mountain Resort
Cheyenne Mountain Resort
Cheyenne Mountain Resort A Dolce by Wyndham
Cheyenne Mountain Colorado Springs A Dolce Resort
Cheyenne Mountain Resort, a Destination by Hyatt Hotels Hotel

Cheyenne Mountain Resort, a Destination by Hyatt Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 842 out of 1442 reviews
Rating 8 - Good. 302 out of 1442 reviews
Rating 6 - Okay. 165 out of 1442 reviews
Rating 4 - Poor. 89 out of 1442 reviews
Rating 2 - Terrible. 44 out of 1442 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tina

Traveled with group
Disliked: Staff & service
We were given keys that were to the wrong room number and then given the wrong directions by front desk staff. It took about an hour to find the room then we had to hunt down a microwave.
Stayed 1 night in Dec 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and cozy mountain lodge feel
Stayed 1 night in Dec 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Great beds. Great beds. Charlie was very sweet at the front desk.
Stayed 1 night in Dec 2024

8/10 Good

Dade

Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Traveled with partner
Loved a night away from life!
Stayed 1 night in Dec 2024

10/10 Excellent

Nohail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Katherine

Disliked: Staff & service
The staff at check in and out were not helpful at all. It was my first experience in the resort and felt completely lost. Nothing was explained during check in at all. It’s not even close to the experiences I have had in many other resorts.
Stayed 5 nights in Dec 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and efficient. Staff were professional and friendly.
Stayed 2 nights in Dec 2024

4/10 Poor

James

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at this resort. The views are amazing and rooms are quiet and comfortable. Our only complaint this stay was that the water to our room was shut off twice and we were never notified it was going to happen. The front staff did offer us another room to shower in but it should have been something brought to our attention before it was done and possibly even offered a different room to stay in for the remainder of our trip.
Stayed 2 nights in Dec 2024

10/10 Excellent

Russ

Stayed 2 nights in Dec 2024

6/10 Okay

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service
I booked a king bed. I’m 6’6 and they put me in a 2 queen room. Pretty uncomfortable…
Stayed 1 night in Dec 2024

8/10 Good

ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 2 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with a beautiful view
Stayed 1 night in Nov 2024

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Great visit be back
Stayed 1 night in Nov 2024

6/10 Okay

Jose Vargas

Traveled with family
Disliked: Cleanliness, staff & service
The surroundings were breathtaking beautiful, it was all that I hoped for. The front staff was very welcoming and helpful, the above saved this resort from a 1 star rating. The room had an odor at times that I believe came from the constant moisture on the door due to the cold weather meeting the warm interior. I was shocked to not find a microwave in the room, and the lack of events in the lobby. The worst experience was their restaurant Elevations, the seating was outdated and the staff provided service that you’d find at McDonalds. We ordered tortilla soup with a Caesar salad, Wendy’s salad is better. The elevations burger was dry and lacked flavor, Chick Fil A burger is better which we did visit. The chicken florentine seems to have been cooked by my 11 year old. As the chicken drum was stuffed with mushrooms a looked to be undercooked lacking that visual desire to bite into. I finished my burger but the other plates were not finished, my family had its worst dinner of our trip. I would not return to this resort and I believe that it’s in a decline.

6/10 Okay

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Check in took a while and bar tender did not no how to make drinks
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Nov 2024

2/10 Terrible

Michael

Stayed 1 night in Nov 2024

4/10 Poor

Christine

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is beautiful. However, our room had people above us that were so loud. We didn’t enjoy our trip. The front desk told us they would credit for the resort fee but we listened to stomping for 2 days.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Albert, Starkville

Liked: Staff & service, property conditions & facilities
The room had a magnificent view and the dining area was wonderful
Stayed 1 night in Nov 2024