Hotel Polaris

4.5 star property

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Suite, Balcony, Mountain View | Living area | 55-inch Smart TV with satellite channels
Outdoor dining
Room, 1 King Bed, Mountain View (Partial View) | In-room safe, desk, laptop workspace, blackout drapes
3 bars/lounges
Suite, Balcony, Mountain View | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
8989 N Gate Blvd, USAF Academy, CO, 80921
  • US Air Force Academy
    ‪8 min walk‬
  • Western Museum of Mining and Industry
    ‪11 min walk‬
  • Ford Amphitheater
    ‪4 min drive‬
  • Colorado Springs, CO (COS)
    ‪32 min drive‬

Room options

Club Room, 1 King Bed, Mountain View

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mountain View

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (ADA)

  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (ADA)

  • 407 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 331 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 358 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Balcony, Mountain View

  • 833 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Superintendent)

  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Mountain View

  • 849 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Mountain View (ADA)

  • 888 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

  • 356 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mountain View (Partial View)

  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Polaris

4.5-star USAF Academy hotel walkable to US Air Force Academy
Along with 3 restaurants, this smoke-free hotel has a full-service spa and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a rooftop terrace, and a conference center are onsite.
Hotel Polaris offers 375 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This USAF Academy hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ascend Spa and Wellness has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, Hotel Polaris features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 26000 square feet (2415 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, spa services, and a picnic area. Complimentary self parking is available on site.

Hotel Polaris is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hotel Polaris has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 35 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Full-service spa
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Highchair
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (26,000 square feet of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.46 per accommodation, per night
  • Service fee: 5.41 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
The seasonal pool will be open from April 01 to September 30
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Polaris Hotel
Hotel Polaris USAF Academy
Hotel Polaris Hotel USAF Academy

Hotel Polaris Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Earl, Ann Arbor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I stayed at the hotel to celebrate Valentine’s Day. The staff were very friendly and the facilities were immaculate. We got a couples massage at the spa after we checked out. The spa was on the level of a five star hotel. The massage was great and the spa’s facilities were outstanding. I definitely recommend this hotel and if possible visit the spa. I will return again
Stayed 1 night in Feb 2025

10/10 Excellent

Bartow, DANVERS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and food were great!
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new hotel with amazing amenities! We frequent CS driving back and forth from TX to MT and this was a great hotel for us. We have two small dogs, it is pet friendly. They gave us dog treats, a water bowl and a toy for the dogs. The lobby bar is great and we enjoyed dining at Pamela's. They were able to get us in last minute. The bed wasn't super comfortable but the room was cozy and it was a great price.
Stayed 1 night in Feb 2025

10/10 Excellent

fernando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and quiet. Room service was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was AMAZING!
Stayed 2 nights in Feb 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, right by the North Gate. Great view from the bar on top floor.
Stayed 1 night in Feb 2025

8/10 Good

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited menus and dining options. Pamela’s had a strange dinner menu, two sections were for shared items with your table, individual plate menu very limited. My husband got an individual plate, so I got a salad because the options weren’t great. They were out of hamburgers, so there were only a few choices, none sounding very good. Maybe they will expand the options after it’s been open longer.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous property! The common areas are very well appointed to handle large groups for casually visiting. The rooms, although not large, have everything one needs and have wonderful linens and lighting. Only two areas of complaints and they are entirely personal. 1) The coffee pot in room only makes expresso, which was a disappointment to this coffee/tea drinker. 2) No restaurant or room service served food after 10:00, which was a disappointment when we were hungry after our late evening activities. This may be something they change as the season picks up. The highlight was the attentiveness of the staff. I have never received a text at other hotels inquiring when would be a good time to tend to my room when I had the Do Not Disturb sign on the door. Very classy. I must give a shout out to the staff at Pamela’s who accommodated our large and ever changing number in our party. They were very flexible and professional and provided a very memorable night for old friends. We can’t wait to return!
Stayed 1 night in Jan 2025

8/10 Good

Ray Jeven

Stayed 1 night in Jan 2025

10/10 Excellent

Loree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facility and staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was just amazing. The customer service was top tier. The views were breath taking. My daughter enjoyed the flight simulators. The food and drinks at doolies were great. Jack was THE BEST waiter.
Stayed 1 night in Dec 2024

10/10 Excellent

Malisa, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel!
This hotel is amazing. Every single staff member we encountered offered top level service, super friendly. The entire hotel was spotless. The decor is high end and there are lots of food options! We loved our stay and were disappointed we were only here one night. Definitely retuning to stay if ever in the area again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jontarius

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Stayed 1 night in Dec 2024

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 complaint. The hot water for the shower would never get past luke warm.
Stayed 5 nights in Dec 2024

10/10 Excellent

bret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away! Most beautiful luxurious hotel i have ever stayed. The rooms are gorgeous and the veiws are breathtaking! I cant wait to come back. Yes the balcony rooms are worth the money and then some!
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
What a great and relaxing stay. The spa was amazing! Location great. Hotel beautiful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was awesome
Stayed 1 night in Dec 2024