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Hotel Polaris

4.5 star property

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Photo gallery for Hotel Polaris

Couples treatment rooms, body treatments, aromatherapy
Property entrance
Suite, Balcony, Mountain View | Terrace/patio
Suite, Balcony, Mountain View | Living area | 55-inch Smart TV with satellite channels, foosball, table tennis
Ballroom

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Pool
  • Room service

Explore the area

Map
8989 N Gate Blvd, Colorado Springs, CO, 80921
  • US Air Force Academy
    ‪8 min walk‬
  • Ford Amphitheater
    ‪3 min drive‬
  • Great Wolf Lodge Water Park
    ‪6 min drive‬
  • Colorado Springs, CO (COS)
    ‪34 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Mountain View

  • 334 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mountain View

  • 330 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (ADA)

  • 389 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (ADA)

  • 407 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 331 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 358 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View | Living area | 55-inch Smart TV with satellite channels, foosball, table tennis

Suite, Balcony, Mountain View

  • 833 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Superintendent)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Superintendent)

  • 1292 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View

  • 849 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View (ADA)

  • 888 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

  • 356 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Mountain View (Partial View)

  • 333 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Polaris

4.5-star Colorado Springs hotel walkable to US Air Force Academy
Along with 3 restaurants, this smoke-free hotel has a full-service spa and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a rooftop terrace are onsite. Change of towels is available on request.
Hotel Polaris offers 375 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Colorado Springs hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and in-room fitness.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
In addition to a full-service spa, Hotel Polaris features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 26000 square feet (2415 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, barbecue grills, and gift shops/newsstands. Complimentary self parking is available on site. A total renovation of this property was completed in December 2024.

Hotel Polaris is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Pamelas - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Doolies - This family restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Aviator Rooftop Lounge - This rooftop bar specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Thunderbird Bar - Overlooking the pool, this lobby lounge serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 35 per day)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Aviator Rooftop Lounge
  • Doolies
  • Pamelas
  • Thunderbird Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Highchair
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (26,000 square feet of space)

Outdoors

  • Barbecue grill
  • Firepit
  • In a nature reserve
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - December 2024
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Streaming fitness classes
  • Water-efficient showers
  • Water-efficient toilets
  • Workout equipment

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.90 per accommodation, per night
  • Service fee: 5.41 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from April 01 to September 30
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Polaris Hotel
Hotel Polaris Colorado Springs
Hotel Polaris Hotel Colorado Springs

Hotel Polaris Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 93 out of 109 reviews
Rating 8 - Good. 9 out of 109 reviews
Rating 6 - Okay. 5 out of 109 reviews
Rating 4 - Poor. 1 out of 109 reviews
Rating 2 - Terrible. 1 out of 109 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, right by the North Gate. Great view from the bar on top floor.
Stayed 1 night in Feb 2025

8/10 Good

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited menus and dining options. Pamela’s had a strange dinner menu, two sections were for shared items with your table, individual plate menu very limited. My husband got an individual plate, so I got a salad because the options weren’t great. They were out of hamburgers, so there were only a few choices, none sounding very good. Maybe they will expand the options after it’s been open longer.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy, Charlotte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous property! The common areas are very well appointed to handle large groups for casually visiting. The rooms, although not large, have everything one needs and have wonderful linens and lighting. Only two areas of complaints and they are entirely personal. 1) The coffee pot in room only makes expresso, which was a disappointment to this coffee/tea drinker. 2) No restaurant or room service served food after 10:00, which was a disappointment when we were hungry after our late evening activities. This may be something they change as the season picks up. The highlight was the attentiveness of the staff. I have never received a text at other hotels inquiring when would be a good time to tend to my room when I had the Do Not Disturb sign on the door. Very classy. I must give a shout out to the staff at Pamela’s who accommodated our large and ever changing number in our party. They were very flexible and professional and provided a very memorable night for old friends. We can’t wait to return!
Stayed 1 night in Jan 2025

8/10 Good

Ray Jeven

Stayed 1 night in Jan 2025

10/10 Excellent

Loree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facility and staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

bianca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was just amazing. The customer service was top tier. The views were breath taking. My daughter enjoyed the flight simulators. The food and drinks at doolies were great. Jack was THE BEST waiter.
Stayed 1 night in Dec 2024

10/10 Excellent

Malisa, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel!

This hotel is amazing. Every single staff member we encountered offered top level service, super friendly. The entire hotel was spotless. The decor is high end and there are lots of food options! We loved our stay and were disappointed we were only here one night. Definitely retuning to stay if ever in the area again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jontarius

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

Stayed 1 night in Dec 2024

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 complaint. The hot water for the shower would never get past luke warm.
Stayed 5 nights in Dec 2024

10/10 Excellent

bret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away! Most beautiful luxurious hotel i have ever stayed. The rooms are gorgeous and the veiws are breathtaking! I cant wait to come back. Yes the balcony rooms are worth the money and then some!
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

What a great and relaxing stay. The spa was amazing! Location great. Hotel beautiful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was awesome. Maybe not as thrilled with restaurant options. Very high end or hot dogs. Maybe an additional choice somewhere in between.
Stayed 1 night in Dec 2024

10/10 Excellent

HOWARD, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the outside looks like an office building the inside is exceptionally beautiful and peaceful place to stay with nice restaurants and excellent staff to help you.
Stayed 1 night in Dec 2024

10/10 Excellent

Chana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Hotel

What a beautiful new hotel!! It’s been open 3 weeks. Everyone was so friendly. Top notch service from the time you drive up to the door to enter to leaving when you check out. The view out of our room was just stunning.
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Stayed 1 night in Nov 2024

10/10 Excellent

Itzel, Colorado Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff , they have an awesome bar “ The Aviator” the bar staff is also great and very friendly. The views to the mountain are incredible and super specious room !
Stayed 1 night in Nov 2024

10/10 Excellent

Emmalee

Liked: Cleanliness, staff & service, property conditions & facilities
Took my husband to hotel Polaris for his birthday. We only stayed one night but this place has our hearts. The staff was warm, friendly and accommodating and the room was beautiful. The restaurants were amazing and the decor was so cool! Bartenders at all the bars in hotel Polaris were incredible and we had a blast finishing our night off with Kenny at the bar downstairs next to Pamela’s. Will definitely be returning with the kids now that we know it’s a very family friendly and inviting establishment. 10/10 would recommend!
Stayed 1 night in Nov 2024