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MainStay Suites Colorado Springs East - Medical Center Area

2.5 star property

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Photo gallery for MainStay Suites Colorado Springs East - Medical Center Area

Lobby
Suite, 1 King Bed, Accessible, Non Smoking (Efficiency) | Desk, laptop workspace, soundproofing, iron/ironing board
Desk, laptop workspace, soundproofing, iron/ironing board
Exterior
Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5940 STETSON HILLS BLVD, BLDG B, Colorado Springs, CO, 80923
  • First & Main Town Center
    ‪5 min drive‬
  • St. Francis Medical Center
    ‪6 min drive‬
  • University of Colorado-Colorado Springs
    ‪11 min drive‬
  • Colorado Springs, CO (COS)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Pet-Friendly)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking (Pet-Friendly)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Non Smoking, Refrigerator (Pet friendly)

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Efficiency)

Suite, 1 King Bed, Accessible, Non Smoking (Efficiency) | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Pet-Friendly)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (Pet-Friendly)

  • 480 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Colorado Springs East -Medical Center Area

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, (327)
The price is $98
per night
$108 total
includes taxes & fees
Mar 1 - Mar 2
Comfort Suites Colorado Springs East -Medical Center Area

About this property

MainStay Suites Colorado Springs East - Medical Center Area

Hotel in Ridgeview
Along with an indoor pool, this smoke-free hotel has a hot tub and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a banquet hall are onsite. Weekly housekeeping is available.
MainStay Suites Colorado Springs East - Medical Center Area offers 38 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodations all include kitchens. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site.
MainStay Suites Colorado Springs East - Medical Center Area features an indoor pool and a hot tub. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. Complimentary self parking is available on site, along with a car charging station. Guests can use the indoor pool at a partner property.

MainStay Suites Colorado Springs East - Medical Center Area is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Indoor pool
  • Indoor pool (guest access)
  • Spa tub

Family friendly

  • In-room kitchen
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Built in 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Mainstay Suites Colorado Springs
MainStay Suites Colorado Springs East Medical Center Area

MainStay Suites Colorado Springs East - Medical Center Area Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 22 out of 51 reviews
Rating 8 - Good. 18 out of 51 reviews
Rating 6 - Okay. 6 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
I am pretty sure it was supposed to be a non smoking hotel and I did get a non smoking room but there were times were it is so overpowering with smoke. Other then that it was okay. The hot tub was not working as well. It was in a great location and close to everything.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
we were only in town for a short stay, but comfort was of the utmost importance. The room was clean, and spacious. However, we were disappointed that the hot tub was not working, and the pool was cold and dark, not very inviting at all.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Clay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-In was very easy and the gentleman at the desk was very accommodating.
Stayed 1 night in Sep 2024

6/10 Okay

Michael, Lahaina

Disliked: Property conditions & facilities
Bugs in room likely because of the 1/4 gap between bottom of door and threshold. having tin foil covering the smoke detector was a safety concern.
Stayed 3 nights in Jul 2024

10/10 Excellent

Wilson Kai Fai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The water in the pool was in bad shape! You coldnt see the bottom. And as much hair or dust floating on top, looked like you could walk on it.
Stayed 2 nights in Jun 2024

8/10 Good

Marissa

Traveled with family
Liked: Staff & service, amenities
The hotel was pretty quiet. The overall stay wasn’t bad.
Stayed 5 nights in Jun 2024

10/10 Excellent

Juan M

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Sun A

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Christy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not ready when we checked in at 4pm. Housekeeping asked us to give them 20 mins. We left and came back, wait was a total of 35 minutes. The Shower when they left was FULL of black hair in and on the curtain and the shower floor. The "Hot Tub" was barely warm and the pool was not clear at all. The Room was good, with great accessibility options, and small kitchen area. Was disappointed in the rest. Really was looking forward to the hot tub! Next time, we will stay on the West side of the Springs!
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Lots of stores nearby. Very clean hotel with nice breakfast in the morning.
Stayed 2 nights in Jun 2024

8/10 Good

Kyra

Stayed 1 night in May 2024

8/10 Good

Jessy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Breakfast on this place was 3
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevators smelled like smoke, broken glass in the bathroom & dog poop in the hallway
Stayed 1 night in Apr 2024

6/10 Okay

Wendy Suzanne

Liked: Cleanliness
Although very newly constructed, many bathroom fixtures were crooked or loose. There wasn't sufficient hot water later in the morning to have a warm shower. The outlets on the light fixtures only barely functioned to recharge tech devices. Without a rug, the vinyl flooring makes the rooms feel cold and echoey. The rolling table in our room was assembled incorrectly and the wheels either scratched the floor or fell off when it was moved. The pool and the hot tub were murky, as though not properly treated. The staff was stern and many were unwelcoming. I will not be coming back to this location.
Stayed 4 nights in Mar 2024

4/10 Poor

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not my cup of tea
The room was missing the remote, and the mirror in the bathroom was broken. We wanted a place with a hot tub. The pictures were deceiving and the hot tub was broken. Kids were running aroud
Stayed 1 night in Mar 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very clean hotel
Extremely clean new hotel. only negative was that the couches felt plastic, but is way easy to keep clean and sanitized.
Stayed 1 night in Feb 2024

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband had knee surgery so we stayed here the night before and I stayed the night of surgery. We were a little disappointed that the hot tub jets weren’t working but went back to our room to just chill and get to sleep early since we had to get up so early anyway. The fridge in our room was extremely loud with a rattle. Husband tried to get it to stop. Next night it was just myself and after a long day I just needed a place to sleep. That darn fridge wouldn’t stop so I got up in the middle of the night to unplug it. Problem solved. Breakfast was very decent. Overall I would definitely stay here again and just hope for a better fridge but it’s a great place and so close to the hospital.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff that cleaned our room twice during our stay did a wonderful job.
Stayed 8 nights in Dec 2023

8/10 Good

Walter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Teresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and up to date. The rooms were cold however. There is a gap under the door (to outside) that let in quite a draft. The cleaning person cleaned room and did not replace the towels. This was a mainstay with kitchenette. There we re no silverwear or soap and towels to clean the dishes. Great location. Close to stores and restaurants.
Stayed 8 nights in Nov 2023