6/10 Okay
Tanya
Traveled with family
Aug 21, 2024
Liked: Cleanliness, property conditions & facilities
Only highlight was good morning breakfast!
If your looking to get any work on via internet, good luck. It is extremely slow and location of this hotel I had spotty connection between two mobile plans as well. I received a parking notice that my rental car was going to be towed as it was in a 'no parking zone' yet there was no red lines or notice stating so. The Air Show was going on and the parking lot was plump full. Upon arrival I asked to see a room that I received an email about an upgrade. I was declined as the worker did not know that was an option yet I showed them the email. I was already tired and exhausted from traveling all day, I just let it go. I requested no housekeeping for the week and we'd ask if we needed anything as we were staying over a week. The clerk made a comment it's their policy to enter rooms every 3 days. I requested then perhaps on day 4. Morning on day 3, housekeeping enters our hotel room with my teenager inside. They take the dirty towels and garbage but didn't replenish anything like coffee, sugar etc. Instead they made beds, we didn't request to be made. Housekeeping never came back the remainder of our stay and my 10% hotel deposit was refunded back to me upon this entry inspection. Crazy. I've done a lot of traveling and I've never had a 10% required deposit or housekeeping demanding to clean rooms on day 3. I will say that the morning breakfast was very nice. My family enjoyed it and not one grumble from the picky eaters. Everything was cleaned, pool was warm. Internet horrible.
Tanya
Stayed 8 nights in Aug 2024