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Best Western Executive Inn & Suites

2.5 star property

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Photo gallery for Best Western Executive Inn & Suites

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, WiFi
Lobby
Seasonal outdoor pool
Free breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1720 Bush River Road, Columbia, SC, 29210
  • Riverbanks Zoo and Garden
    ‪6 min drive‬
  • Columbiana Centre
    ‪8 min drive‬
  • University of South Carolina
    ‪9 min drive‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Pillowtop beds, desk, laptop workspace, WiFi

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Columbia-I-26 @ Harbison Blvd by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, (1007)
The price is $199
per night
$221 total
includes taxes & fees
Apr 7 - Apr 8
Holiday Inn Express & Suites Columbia-I-26 @ Harbison Blvd by IHG

About this property

Best Western Executive Inn & Suites

Columbia hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and free breakfast are onsite.
Best Western Executive Inn & Suites offers 68 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This Columbia hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Executive Inn & Suites features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine and an elevator. Onsite self parking is complimentary.

Best Western Executive Inn & Suites is a smoke-free property.

A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.01 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Best Western Executive Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 247 out of 685 reviews
Rating 8 - Good. 273 out of 685 reviews
Rating 6 - Okay. 104 out of 685 reviews
Rating 4 - Poor. 31 out of 685 reviews
Rating 2 - Terrible. 30 out of 685 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying here again!
This was our final stay on our week-long cross country trip. Having stayed in a few Best Westerns along the way, this one was by far the worst stay I’ve had in a long time. During our check in the front desk attendant took a personal call. She also refused to add my husband’s Best Western rewards number, even though all of the previous Best Westerns accommodated this request. The room had a horrible smell abs there was a huge gap between the door and the door frame. The gap was so large that you could actually see the pattern of the hallway carpet outside our room. We hung one of our jackets over it to provide some sort of privacy. The breakfast was terrible and the property feels like it needs a thorough deep clean.
Stayed 1 night in Dec 2024

8/10 Good

Starria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the staff was very friendly and respectful. Room was clean and nice but bathroom needs to be updated.
Stayed 1 night in Dec 2024

8/10 Good

Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but super hard beds.
Stayed 1 night in Nov 2024

8/10 Good

Wade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people behind the desk own the place. They look after you. Breakfast is better than most hotels. Room was dark and quiet and the refrigerator was cold. There were some bugs in our room. Not awful, but needs attention. Spoke to owner and this will be addressed. We will stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Gray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Quality for a Less Expensive Stay
Stayed here for the Pink Concert downtown. It was a little further than we had hoped, but it was still totally fine. We ubered to and from the hotel to downtown by USC campus. It was clean, the staff were super friendly. Beds were comfy and the pillows were actually good; and 4 per bed. Medium fridge and microwave in the room which were great. The towels were a bit thin, and not much shampoo or lotion; just tiny little bit. Didn't hear anyone else in the hotel, felt safe to leave my car as well. They do serve waffles etc, but we were too late getting up to try them. Seemed clean and fine. Had coffee out all day. Easy and friendly check in. I would stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Quiet room, ice bucket dirty, hallway dirty carpet.
Stayed 1 night in Nov 2024

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service
Okay stay
Family get together. Hotel was nice but key cards kept losing their code and we had to go to the front desk 6 or 7 times Breakfast was very minimal and over too soon
Stayed 2 nights in Nov 2024

6/10 Okay

Leah

Liked: Staff & service
Decent
Decent for one night but would not book again. Best part was friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 12 nights in Oct 2024

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Suited our needs
It suited our needs for one night but the check in lady was NOT friendly. We were exhausted and just needed a little kindness but we were not going to get any from her.
Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOOK MY MONEY THEN WOULDN'T LET ME CHECK IN!
Be clear, my credit card was charged days ago and then I was denied check in when we arrived. Also your manager refused to refund my money, even though she didn't let me check it. I find it amusing that in 57 years the only hotel that has ever refused to let me check in was a Best Western. My mission now is to shift all stays with all of my employees to Holiday Inn Express and go to extraordinary lengths to 'encourage' Hotels.com and Best Western to rectify this situation. A report has been filed with my credit card provider and we will follow with a case with Consumer Financial Protection Bureau and the FTC early next week. This has been an extremely poor experience all the way around.
Stayed 1 night in Oct 2024

8/10 Good

Louanna

Stayed 1 night in Sep 2024

8/10 Good

Cary

Stayed 2 nights in Sep 2024

8/10 Good

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Louanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like my stay.
Stayed 1 night in Sep 2024

8/10 Good

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean and comfortable room.
Stayed 3 nights in Sep 2024

6/10 Okay

Danielle

Stayed 2 nights in Sep 2024

10/10 Excellent

PAULA Parker

Stayed 1 night in Sep 2024

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christie

Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Traveled with family and small children
The owners were very nice to us after our original reservation somewhere else was cancelled when we were about 20 miles from them,they supposedly were double booked. We went through Expedia and we will never do that again, we would call best western directly and not mess with Expedia.
Stayed 3 nights in Aug 2024

10/10 Excellent

PAULA Parker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BW
Clean,nice,good breakfast.Sangita,front desk very helpful,friendly and great front desk person.
Stayed 1 night in Aug 2024