Quality Inn & Suites Jefferson City

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Jefferson City

Lobby
Indoor pool
Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
1716 Jefferson St, Jefferson City, MO, 65109
  • Capital Region Medical Center
    17 min walk
  • Lincoln University of Missouri
    2 min drive
  • Washington Park
    3 min drive
  • Jefferson City, MO (JEF-Jefferson City Memorial)
    5 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 6
  • 3 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn & Suites Jefferson City

Jefferson City hotel with indoor pool
This hotel features an indoor pool, a fitness center, and a spa tub. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite.
Quality Inn & Suites Jefferson City offers 70 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Quality Inn & Suites Jefferson City provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and a television in a common area. Complimentary self parking is available on site.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
5 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Jefferson City
Holiday Inn Express Jefferson City
Jefferson City Holiday Inn Express
Quality Inn Jefferson City
Quality Jefferson City
Holiday Inn Express Jefferson City Hotel Jefferson City
Holiday Inn Jefferson City
Jefferson City Holiday Inn
Quality Inn & Suites Jefferson City Hotel
Quality Inn & Suites Jefferson City Jefferson City
Quality Inn & Suites Jefferson City Hotel Jefferson City

Quality Inn & Suites Jefferson City Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 197 out of 655 reviews" "
Rating 8 - Good. 233 out of 655 reviews" "
Rating 6 - Okay. 107 out of 655 reviews" "
Rating 4 - Poor. 69 out of 655 reviews" "
Rating 2 - Terrible. 49 out of 655 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and helpful. The breakfast choices were wonderful especially with different dietary needs. The kitchen lady was happy doing her job and providing for the guests. The building was clean and quiet. Overall an excellent choice
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with group, Business traveler
Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

John

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniela

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty , cold and smalll pool , there was stuff floating in the pool which looked like poop , the mattress in the room was the most uncomfortable mattress I ever laid on. We decided to leave and not spend the night there that’s how bad it was
Stayed 1 night in Aug 2024

6/10 Okay

Janette

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful with any questions we may have about breakfast, town, etc.
Stayed 1 night in Aug 2024

8/10 Good

Connie

Disliked: Property conditions & facilities
Gentleman at desk was very helpful. Breakfast was good. Carpet in halls is buckling just needs a good update.
Stayed 1 night in Aug 2024

2/10 Terrible

Andy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drywall in room had tape peeling. Pool was not usable during stay and I wasn’t aware of this at the time of booking. Very disappointed.
Stayed 1 night in Aug 2024

8/10 Good

Dorothie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was. they had us on the first floor which was really great for I had done something to my back and wasn't walking very good. It was clean and very comfortable
Stayed 3 nights in Jul 2024

4/10 Poor

Jenna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived to our room and immediately had to request a different room. There was a crusted, white stain on the top of the mattress. We got to our new room and there were even more stains on the bed. I decided to just strip the top cover off and stay. We got into bed that night and the sheet had a hole in it. The night stand on one side of the bed was missing and the floor had a huge brown stain where it used to sit. The gym had mediocre equipment with missing barbell weights and a broken weight lifting machine. The pool was freezing while the hot tub was luke warm. The railing to the hot tub was duck taped on and would swing if touched. The elevator was disgusting. The floor was sticky and hand prints and other prints were all over the walls. Over all the hotel was disgusting and simply provided a bed, while unclean, to sleep in. I will NOT be coming back.
Stayed 2 nights in Jul 2024

2/10 Terrible

Melissa

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Kim

Disliked: Staff & service, property conditions & facilities
The Quality is not in this Inn
We checked in and went to room. Opened door and room was filled with boxes. I checked room number then was questioned by a guy down the hallway of why I was going into that room. I explained this is the room I was given. He asked who gave me that room and I said guy at front desk. We had to go back to desk and get another room. Lack of communication of what was available. The room we were given only had one towel and the handle on the sink was broken and the light by the closet did not work. The Quality is not in this Inn. Not sure if I would stay here again even though it is on our travel route. Suppose to be breakfast we will see. Very disappointed.
Stayed 1 night in Jun 2024

8/10 Good

Jeri

Stayed 1 night in Jun 2024

8/10 Good

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Katherine

Traveled with group
Liked: Staff & service, room comfort
Decent Night's Stay
we were really only here to sleep after a ghost tour. there were a handful of ants in the bathroom that i killed when we first got there - i didn't see any more after that. the fridge wasn't working; we realized it wasn't plugged in all the way so it eventually got cold after we corrected that. there was no ice on our floor. one of our towels had a giant rip in it. the staff was friendly, room was pretty much clean and breakfast was good. overall, it was nice for what we paid and there weren't any major issues.
Stayed 1 night in Jun 2024

8/10 Good

Gloria

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Bad beds
Beds are way too soft.
Stayed 2 nights in Jun 2024

8/10 Good

Devin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are a lot of scary reviews about this hotel and at first I was worried, honestly it’s not true at all! The staff were super friendly and the hotel was clean I only had one negative experience the entire time which was another guest having an argument with his girlfriend. But I reported it to hotel staff and immidialaty they took action to ensure a safe and quiet environment.
Stayed 2 nights in May 2024

6/10 Okay

Andrea

Disliked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Danielle

Staff was friendly and helpful
Stayed 1 night in Jun 2024

4/10 Poor

Caitlyn

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We reserved a room with a king bed and pull out bed for my husband, 2 children and I. At check in we waited 10 minutes for someone to even come to the desk. Then the manager told us our kids could not check in with us… 8 hours from home. Not sure if he thought that was an option. He then said we only booked a room with 1 queen. I showed him our reservation for a king and pull out bed. Then told him to cancel our reservation. At that point he said oh no I fixed it. Breakfast was eggs and biscuits and gravy. Biscuits hard enough to break a window. Pool rail is held together with duct tape. Nobody was ever at the desk waited 10-15 minutes just to ask for extra towels. I left a review on the actual hotels site and the manager emailed me telling me we had tried checking in hours before our check in time which wasn’t true. We were in St. Louis at the time he said we tried checking in. Wanted to argue with me. I’ll never stay at a Quality Inn again.
Stayed 3 nights in May 2024

6/10 Okay

Carylee

Stayed 1 night in May 2024

8/10 Good

James

Stayed 1 night in May 2024

8/10 Good

John

Stayed 1 night in May 2024

8/10 Good

Melvin

Traveled with family
Liked: Staff & service, room comfort
College Graduation
The stay was fine until last night there was a roach crawling on the wall behind the refrigerator.
Stayed 3 nights in May 2024

6/10 Okay

Deona

Traveled with group
Disliked: Amenities, property conditions & facilities
Leaking shower drain and there was a hole punched in our bathroom door. Breakfast eggs were runny and no meat was provided.
Stayed 1 night in May 2024