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Tru By Hilton Columbia Downtown

2.5 star property

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Photo gallery for Tru By Hilton Columbia Downtown

Terrace/patio
Exterior
Restaurant
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
$125
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Columbia Metropolitan Convention Center
    ‪10 min walk‬
  • University of South Carolina
    ‪11 min walk‬
  • Colonial Life Arena
    ‪13 min walk‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(42 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Columbia Downtown

Hotel in Downtown Columbia
Along with a fitness center, this hotel has self parking and a business center. Free breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. Onsite parking is available (surcharge), along with a car charging station.
Guests are offered a complimentary breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 12 per day; includes in/out privileges)

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business center

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Tru By Hilton Columbia Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 209 out of 280 reviews
Rating 8 - Good. 43 out of 280 reviews
Rating 6 - Okay. 16 out of 280 reviews
Rating 4 - Poor. 6 out of 280 reviews
Rating 2 - Terrible. 6 out of 280 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Craig E

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the fact that the stay got taken out of my account and I could not get my money back.
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2025

10/10 Excellent

MONICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent, new facility, in close proximity to USC. Great breakfast, friendly staff, and clean, comfortable rooms. Highly recommend!
Stayed 1 night in May 2025

4/10 Poor

Dexter

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The Hotel was clean and my room was fine. However, my room wasn't available (being cleaned) till 4:30 pm and check in was at 3:00 pm. Then, I sat at the bar for 6 mins with a menu in my hand without help. I moved to a table and still no one even spoke to me for another 8 mins. They weren't that busy! Service was none existant and I will bypass this hotel in the future.
Stayed 1 night in May 2025

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Okay for weekend trip

It was alright for what was needed. Breakfast had options - but was cold… I think sterno was out. Phone in room didn’t work. AC wasn’t cooling past 70. TV channel guide channels were not correct, were two off. Staff were attentive.
Stayed 2 nights in May 2025

10/10 Excellent

Gloria

Stayed 2 nights in May 2025

10/10 Excellent

Daelynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Erica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Markia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s nice.
Stayed 1 night in May 2025

8/10 Good

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

Kelley, Nashville

Stayed 1 night in May 2025

10/10 Excellent

Ediksson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location, parking cost extra, downtown Columbia is simply just dirty and overran with homelessness. Hotel was awesome though! Staff was very friendly!
Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
New property. Parking was $14/ night but there are limited spaces.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Beautiful hotel. Room was super clean, comfortable bed. Breakfast was great. Staff was all very pleasant. Great place to stay!!
Stayed 1 night in May 2025

10/10 Excellent

donna, Waxhaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the look and feel of the hotel and the rooms. The price is great. Shampoo, soap etc. is fabulous. LOVED the buffet breakfast!!
Stayed 1 night in May 2025

10/10 Excellent

Karl

Stayed 2 nights in May 2025

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location and had a parking lot. I didn't like that you had to pay $12 to park there, however. There are electric vehicle charging stations in the lot, which is a great bonus. I loved the variety at breakfast. It was high quality for a hotel breakfast. It's also nice that there is a bar/restaurant in the hotel.
Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Sarah

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself is new and quite attractive, especially the lobby area. My son and I stayed the night before leaving for NY after his freshman year at U of SC. While checking in there were some difficulties not just with my check in but with others as well. We did not get to enjoy the free breakfast because we were leaving at 4 AM to head home. Purposefully getting to bed early, we were awakened by the room telephone ringing after 10 PM. I answered to someone asking, "Who is this?" After I asked them who they were, they said they were calling from the front desk and needed to know who was in the room. What?! They proceeded to call back 2 more times even after I gave them my name and explained that we were trying to sleep. Then they showed up at our door, again wanting to confirm who we were. Needless to say, we did not get a good night's sleep.
Stayed 1 night in May 2025

10/10 Excellent

Kedra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property and location, I've stayed at other locations jn the same city but this one is conveniently located to downtown and great night life ans restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything feels new. Plenty of close parking (paid by app $12 per day/night). Have a bar that serves food in the lobby (5pm to 10pm); great atmosphere but they need a wait person to help the bartenders. Too long a wait for food and drinks as the 2 bartenders doing it all were slammed. Will stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Bridget

Stayed 1 night in May 2025

10/10 Excellent

Robert, Big Canoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking is a pay on an app system. Confusing at the least. Not charged until the end of 24hrs So you never get confirmation if you are paid or not. I was worried my car would be impounded
Stayed 1 night in Apr 2025