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Tru By Hilton Columbia Downtown

2.5 star property

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Photo gallery for Tru By Hilton Columbia Downtown

Front of property
Lobby
Terrace/patio
Room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
400 Gervais Street, Building 2, Columbia, SC, 29201
  • Columbia Metropolitan Convention Center
    ‪10 min walk‬
  • University of South Carolina
    ‪11 min walk‬
  • Colonial Life Arena
    ‪13 min walk‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

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Terrace/patio

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  • Free WiFi
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4.7 out of 5, Exceptional, (1044)
$174 nightly
The price is $174 total
includes taxes & fees
Cambria Hotel Columbia Downtown The Vista

About this property

Tru By Hilton Columbia Downtown

Hotel in Downtown Columbia
Along with a fitness center, this hotel has self parking and a business center. Free breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. A business center is on site. A complimentary breakfast is offered each morning. Onsite parking is available (surcharge), along with a car charging station.
Guests are offered a complimentary breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 12 per day; includes in/out privileges)

Food and drink

  • Free breakfast available daily

Things to do

  • Gym

Conveniences

  • 24-hour front desk

Business services

  • Business center

Policies

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Tru By Hilton Columbia
Tru By Hilton Columbia Downtown Hotel
Tru By Hilton Columbia Downtown Columbia
Tru By Hilton Columbia Downtown Hotel Columbia

Tru By Hilton Columbia Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 148 reviews
Rating 8 - Good. 22 out of 148 reviews
Rating 6 - Okay. 6 out of 148 reviews
Rating 4 - Poor. 5 out of 148 reviews
Rating 2 - Terrible. 4 out of 148 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking fee is not $12

The room and other areas of the hotel were very clean and it was close to my son's apartment which is why I chose this hotel. Everyone was very nice and I don't have anything bad to report about the room or the people. I do however have an issue with posting signs that the fee to park is $12 and then being charged $18.98.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean facility. Good, various breakfast choices. Good, modern workout equipment.
Stayed 1 night in Apr 2025

2/10 Terrible

vic

Liked: Staff & service
Day desk people were excellent. Hotel was designed by somebody who never stayed there. No clock. No daily clean up. We’re told it had to be requested after the fact. Upon arrival to our room, there was food left over from the prior guests. McDonald’s. Hard to find. Nobody heard of it. Breakfast was above par, but that’s it. It’s got to be on the lowest ranked Hilton. Cannot get reception or housekeeping. If you dial the front desk, you get 9ll. Too many bad things to say about it so just think twice about this place.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access and park. Friendly staff. Clean. Breakfast was good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Traci, Simpsonville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so new it’s not currently visible on Google maps. The room was so quiet, the climate control was perfect and the bed was comfortable. Instead of adding parking to the room bill you pay using an app through a QR code. I will stay at this location again.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. I would return.
Stayed 1 night in Mar 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, very professional
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new property

Brand new property with nice rooms. Staff friendly and on top of things. Breakfast was great - hot and cold, juices, and more. Only surprise was parking - separate and $15 dollars. Convenient to I-26, zoo, and more. We’ll likely be back when visiting or passing through Columbia.
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tyrone, Beaufort

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very new property.. staff were very friendly and a very nice variety for breakfast. Only thing that caught my attention. My room was very small. I would stay again and recommend friends.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sunset on the River

I believe we were the first people to stay in that room. The view of the sunsetting over the river was absolutely amazing. The phone in very clean room, did not work and I did not ask to fix it so late in the night. My son and I wanted some midnight snacks so we tried to get room service but could not due to the phone.
Stayed 1 night in Mar 2025

10/10 Excellent

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Hotel just opened and it was fabulous!
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New Tru

I was surprised that this was the second day of the hotel opening. We have stayed at Tru Hilton several times but walking into a brand new Tru was a very pleasant surprise. The staff were very helpful and friendly. My only compliant was the $16 charge for parking.
Stayed 1 night in Feb 2025

10/10 Excellent

Trisha

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby bathrooms need to be cleaner.
Stayed 1 night in Mar 2025

10/10 Excellent

Lyles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, just opened but they were still helpful.
Stayed 1 night in Feb 2025