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Tru By Hilton Columbia Greystone

2.5 star property

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Photo gallery for Tru By Hilton Columbia Greystone

Exterior
Hypo-allergenic bedding, pillowtop beds, individually decorated
Lobby
Lobby sitting area
Fitness facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
185 Stoneridge Drive, Columbia, SC, 29210
  • Riverbanks Zoo and Garden
    ‪11 min walk‬
  • Columbia Metropolitan Convention Center
    ‪5 min drive‬
  • University of South Carolina
    ‪6 min drive‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible (Hearing)

  • 203 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed

  • 203 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Bathtub

  • 213 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible, Bathtub

  • 211 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mob/Hear Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Mob/Hear Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds

  • 211 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 317 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, individually decorated

Room, 2 Queen Beds, Accessible (Hearing)

  • 211 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Property amenity

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  • Pet friendly
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (370)
The price is $149
per night
$170 total
includes taxes & fees
May 1 - May 2
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About this property

Tru By Hilton Columbia Greystone

Columbia hotel close to Riverbanks Zoo and Garden
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and a 24-hour front desk are onsite.
Tru By Hilton Columbia Greystone offers 117 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, an arcade/game room, and a front-desk safe. Complimentary self parking is available on site.

Tru By Hilton Columbia Greystone is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table

Family friendly

  • Arcade/game room
  • Children's games
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
An off-leash area is available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 2 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Columbia Greystone Hotel
Tru By Hilton Columbia Greystone Columbia
Tru By Hilton Columbia Greystone Hotel Columbia

Tru By Hilton Columbia Greystone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 679 out of 1010 reviews
Rating 8 - Good. 215 out of 1010 reviews
Rating 6 - Okay. 68 out of 1010 reviews
Rating 4 - Poor. 22 out of 1010 reviews
Rating 2 - Terrible. 26 out of 1010 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sheri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful will stay again
Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Greeted by a very nice employee who was running the front.
Stayed 1 night in Jan 2025

8/10 Good

Washington Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay; conveniently located near the zoo, easy access to the museums, downtown, Five Points, etc.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Wonderful! Had a nice stay, very clean and beautifully maintained
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Room was clean and very nice
Stayed 1 night in Jan 2025

10/10 Excellent

melissa Cox

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Derrick

Stayed 1 night in Jan 2025

10/10 Excellent

Trayce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property exterior and interior was clean and well maintained. The room was pleasant, cozy, and comfortable. The hotel staff provided excellent service throughout my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Hubert

Stayed 2 nights in Dec 2024

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style and setting of the hotel is unique and posh. Kid friendly. My only setback was that there was no body wash in the cute container in the shower. Other than that I will come back again
Stayed 1 night in Dec 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night while traveling. Very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Debra

Liked: Cleanliness, staff & service, room comfort
Lamps and noise
Very clean but PLEASE PLEASE put lamps for reading on each side of the bed. The front-staff was very cordial and nice. Also walls must be paper-thin. We could every word from TV from adjoining room. Difficult to sleep
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice. Not crazy about the bedding and pillows.
Stayed 1 night in Dec 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Abtahi

Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro Gomez

Stayed 2 nights in Nov 2024

10/10 Excellent

Kate

Stayed 1 night in Dec 2024

6/10 Okay

Dana

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day family trip
Perfect place to stay for a zoo trip staff is nice and friendly rooms are clean the breakfast was great and there is lots of shopping and fun close by this is our second trip staying here and will be back
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Comfortable Very professional Great breakfast Easy off the interstate
Stayed 1 night in Dec 2024

6/10 Okay

Ann

Disliked: Amenities
Average minimal room, the bare necessities, comfortable bed, soft pillows, tv shower, lamp, soap shampoo and lotion, a tepid refrigerator, no coffee, no tea, no ice bucket or snacks. I do recall two paper cups.
Stayed 1 night in Dec 2024

2/10 Terrible

Frederick

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No relief for night shift workers
Simple I pre booked for 2 days ,knowing I will miss the 3pm check in because I work night shift. And check in 7am ,well he hotels night shift auditor cancelled a paid booking and I was left in limbo.
Stayed 2 nights in Dec 2024