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avid hotel Columbus Northwest - Hilliard by IHG

2.5 star property

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Photo gallery for avid hotel Columbus Northwest - Hilliard by IHG

Free daily on-the-go breakfast
Exterior
Free daily on-the-go breakfast
Lobby
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
$97
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
3900 LYMAN DRIVE, Hilliard, OH, 43026
  • Ohio State University
    ‪13 min drive‬
  • Schottenstein Center
    ‪13 min drive‬
  • Ohio Stadium
    ‪15 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications Accessible)

9.8 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications Accessible)

9.6 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(39 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

avid hotel Columbus Northwest - Hilliard by IHG

Hilliard hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Avid hotel Columbus Northwest - Hilliard by IHG offers 84 accommodations with safes and coffee/tea makers. 52-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Avid hotel Columbus Northwest - Hilliard by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a front-desk safe and an elevator. Complimentary self parking is available on site.

Avid hotel Columbus Northwest - Hilliard by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

avid hotel Columbus Northwest Hilliard
avid hotel Columbus Northwest Hilliard by IHG
avid hotel Columbus Northwest Hilliard an IHG Hotel
avid hotel Columbus Northwest - Hilliard by IHG Hotel
avid hotel Columbus Northwest - Hilliard by IHG Hilliard
avid hotel Columbus Northwest - Hilliard by IHG Hotel Hilliard

avid hotel Columbus Northwest - Hilliard by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 379 out of 568 reviews
Rating 8 - Good. 121 out of 568 reviews
Rating 6 - Okay. 37 out of 568 reviews
Rating 4 - Poor. 17 out of 568 reviews
Rating 2 - Terrible. 14 out of 568 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Trinity

Traveled with group
Disliked: Cleanliness
The first room i got had chocolate in the vents and the shower didnt seem to be clean whatsoever, brown marks on the bottom, the shower heads look really gross no matter what room. They had a regular pool and a pretty normal work out room, the breakfast was poor/basic but for the price it makes sense. The staff are very kind and very patient, the cleaning service throughout the stay was good as well.
Stayed 5 nights in May 2025

10/10 Excellent

Phillip

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in May 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2025

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean and pleasant building.
Stayed 2 nights in May 2025

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy check-in, friendly and helpful staff
Stayed 2 nights in May 2025

8/10 Good

Young Min

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Vipin Shankar

Stayed 1 night in Dec 2024

8/10 Good

Vipin

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good, but could be better

We had stayed here could months back. Booked the same place as we had a good experience the last time we were here. But, this time we felt that the quality has dipped down by quiet a bit. The place was not as clean as before either
Stayed 2 nights in Apr 2025

8/10 Good

Amber

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Shower was a tad dirty under the shelf.we were on the floor with a lot of children in town for a soccer
Stayed 2 nights in Apr 2025

8/10 Good

Richard

It was fine for quick overnight stop.
Stayed 1 night in Apr 2025

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Chaz, detroit

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Mar 2025

4/10 Poor

Randall L

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reserved a ADA handicapped room. After checking in and going up to the fourth floor with all our luggage we discover the room has a tub. Hardly a handicap accessible room. We pulled back blanket on bed and discovered a pile of hair on the sheets. They told us they had only one AFA room in the hotel and it was occupied. They moved us to another room which at least had a walk in shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

Melinda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

harry

Liked: Cleanliness, staff & service
Was surprised because I expected more.
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mikayla

Business traveler
Liked: Cleanliness, staff & service
Single female on the ground floor and the deadbolt isn’t lined up correctly and I can’t use it
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel, North Olmsted

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was very comfortable. Definitely will be staying again when visiting the Columbus area. Absolutely recommend!
Stayed 1 night in Mar 2025

2/10 Terrible

Kathleen

Disliked: Staff & service, property conditions & facilities, room comfort
NO HOT WATER FOR ENTIRE STAY. EXTREMELY RUDE GIRL AT FRONT DESK ON THE WEEKEND. Never again!
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained. Woman at front desk was very friendly and helpful. Reasonable pet fee.
Stayed 1 night in Feb 2025