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Best Western Hilliard Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Pillowtop beds, desk, laptop workspace, iron/ironing board
Indoor pool
Exterior
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • The Mall at Tuttle Crossing
    ‪7 min drive‬
  • Shops On Lane Avenue
    ‪9 min drive‬
  • Ohio State University
    ‪10 min drive‬
  • Columbus, OH (OSU-Ohio State University)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 336 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Best Western Suites

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1002)
The price is $97
per night
$114 total
includes taxes & fees
Mar 3 - Mar 4
Best Western Suites

About this property

Best Western Hilliard Inn & Suites

Hilliard hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Best Western Hilliard Inn & Suites features an indoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.
A complimentary full breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1003 reviews
Rating 8 - Good. 269 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

X
Stayed 1 night in Nov 2024

10/10 Excellent

Dalton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing super unique standard hotel, however, the clerk at 8pm was super excited to help and was very nice! I really enjoyed my quick 5 minute check in with him because of how friendly and upbeat he was! Hotel set up was nice, room was cleaner than some higher star hotels I’ve stayed in. Nice setups in the simple rooms as well.
Stayed 1 night in Nov 2024

8/10 Good

Guifan

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to unwind. Quiet peaceful stay
Stayed 1 night in Nov 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Sep 2024

6/10 Okay

connie

Business traveler
Liked: Amenities
My floor had children running up and down the halls screaming. I don't want to be the complaining guest but I feel like if the staff is aware of family's with children they should stress to the family what behavior is not acceptable.
Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet. Was very comfortable while staying at this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Decent price
Stayed 1 night in Oct 2024

8/10 Good

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room. Breakfast was excellent. Desk staff very friendly and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Noble, Struthers

Stayed 3 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good for overnight stay.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Galen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the parking area was spacious and well lit.
Stayed 1 night in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Dean

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty and shower curtain was broken
Stayed 1 night in Oct 2024

10/10 Excellent

Marsha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, which was for a short vacation. Friendly, helpful staff, clean and well maintained.
Stayed 3 nights in Oct 2024