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Comfort Suites Columbus West - Hilliard

2.5 star property

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Photo gallery for Comfort Suites Columbus West - Hilliard

Reception
Lobby
Exterior
Suite, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, desk, laptop workspace
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
5547 Keim Cir, Columbus, OH, 43228
  • Hollywood Casino
    ‪5 min drive‬
  • Ohio Stadium
    ‪13 min drive‬
  • Ohio State University
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down comforters, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Columbus West - Hilliard

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.1 out of 5, Very Good, (1005)
$124 nightly
The price was $146
The price is $124 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Columbus West - Hilliard

About this property

Comfort Suites Columbus West - Hilliard

Columbus hotel with indoor pool
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Columbus West - Hilliard features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 422 out of 918 reviews
Rating 8 - Good. 314 out of 918 reviews
Rating 6 - Okay. 114 out of 918 reviews
Rating 4 - Poor. 39 out of 918 reviews
Rating 2 - Terrible. 29 out of 918 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

VLADYSLAV

Liked: Amenities
🔥
Stayed 2 nights in Feb 2025

6/10 Okay

Steve

Liked: Staff & service, room comfort
It was ok stains on carpet. Ice machine broke. Pool cold. Breakfast was awesome.
Stayed 2 nights in Mar 2025

2/10 Terrible

Tracie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable & friendly and met all of our travel requirements.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Traveled with family
Clean and comfortable
Stayed 1 night in Feb 2025

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, staff & service
Overall our stay was perfect! Staff was super friendly! Hotel was very clean but outdated! In bathroom, toilet bolts were loose so when you sat down, toilet moved. In bathroom on ceiling there looks to be mildew spots from what I assume a previous water leak. Office chair in room was missing pieces of the pleather. Bed was super clean and very comfortable. Coffee machine, like Keurig was very very old! Breakfast was included and it was very generic. They had a waffle maker, sausage patties and eggs. It was not super hot, very bland. Had oatmeal packs with side of coconut and granola. May consider making fresh oatmeal, hot and ready. Parties/donuts were rock hard! Breakfast area very outdated..furniture old, dark walls! Adding a few updates would go along way! Staff even commented upon our arrival that the hotel is outdated and the owner refuses to invest. For the price, 97.00 a night, it’s what you would expect.
Stayed 1 night in Feb 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and quiet place
Stayed 1 night in Feb 2025

10/10 Excellent

Dane, Centre Hall

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased.
Stayed 1 night in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a Good Choice

I always stay here on my cross country trips. Somehow I always manage to find parking for my 15' truck which is towing a car. The pool is nice and there's an exercise room. I can't remember breakfast but it must have been good, though as I'm unable to eat gluten, my selection was limited.
Stayed 1 night in Jan 2025

6/10 Okay

Mackenzie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was very your very standard room so that wasn’t bad but the hospitality from the staff could’ve been way better. I did like how many restaurant options there were near by.
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Excellent, comfortable stay. Only issue was the breakfast was pretty sparse.
Stayed 2 nights in Jan 2025

10/10 Excellent

James, Tiffin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great, beds comfortable every thing worked
Stayed 1 night in Dec 2024

8/10 Good

Christy

Stayed 1 night in Jan 2025

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bogumil

Stayed 1 night in Jan 2025

8/10 Good

Rick

Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Stayed 1 night in Jan 2025

8/10 Good

Bruce

Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable. Good value

Comfortable room. Quiet. Very clean. Good breakfast selection although I do wish they offered something other than sausage for the meat. My only complaint is that it's very difficult to find the drive to enter from the highway. Needs better signage.
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Traveled with group
Liked: Staff & service

Good when in a pinch.

Typic average chain hotel. Nothing great, but nothing terrible. Usual generic linens, soaps, amenities, etc.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Janice

Traveled with family
Convenient location to Ohio State campus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bobby

Stayed 1 night in Nov 2024