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Courtyard by Marriott Columbus West/Hilliard

3.0 star property

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Photo gallery for Courtyard by Marriott Columbus West/Hilliard

Indoor pool
Room, 2 Queen Beds | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Exterior
Lobby
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
2350 Westbelt Dr, Columbus, OH, 43228
  • Hollywood Casino
    ‪7 min drive‬
  • Ohio State University
    ‪11 min drive‬
  • Ohio Stadium
    ‪13 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 250 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Room, 2 Queen Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

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  • Hot Tub
  • Breakfast included
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4.4 out of 5, Excellent, (1007)
The price is $97
per night
$114 total
includes taxes & fees
Apr 28 - Apr 29
Best Western Suites

About this property

Courtyard by Marriott Columbus West/Hilliard

3-star hotel in West Scioto
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Weekly housekeeping is available.
Courtyard by Marriott Columbus West/Hilliard offers 150 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Courtyard by Marriott Columbus West/Hilliard features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. Event facilities measuring 5210 square feet (484 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Courtyard by Marriott Columbus West/Hilliard is a smoke-free property.

Courtyard by Marriott Columbus West/Hilliard has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 5,210 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Columbus West
Courtyard Marriott Columbus West
Courtyard Marriott Hotel Columbus West
Marriott Courtyard Columbus West
Courtyard By Marriott Columbus West Hotel Columbus
Courtyard By Marriott Columbus West Ohio
Courtyard Marriott Columbus West/Hilliard Hotel
Courtyard Marriott Columbus West/Hilliard
Courtyard Marriott West/Hilliard
Columbus Courtyard by Marriott Columbus West/Hilliard Hotel
Courtyard Marriott West/Hilliard Hotel
Hotel Courtyard by Marriott Columbus West/Hilliard Columbus
Hotel Courtyard by Marriott Columbus West/Hilliard
Courtyard by Marriott Columbus West/Hilliard Columbus
Courtyard by Marriott Columbus West
Courtyard by Marriott Columbus West/Hilliard Hotel
Courtyard by Marriott Columbus West/Hilliard Columbus
Courtyard by Marriott Columbus West/Hilliard Hotel Columbus

Courtyard by Marriott Columbus West/Hilliard Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 522 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 62 out of 1001 reviews
Rating 2 - Terrible. 54 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed one night in November arrived around 11:00 pm and was advised by the front desk clerk this was their last room. We found that the room assigned to us had water damage and appeared shotty workmanship to patch the bathroom ceiling over the bathtub caused mold and mildew. Mildew along the floor/baseboards and door frames. We advised the manager the next day and she was apologetic, but I reinstated this should not even have been assigned to a guest b/c of the mold and mildew. She was to comp our rooms through the Marriott Reward Program but have yet to see that. We have stayed at many Marriotts and never had we experienced this in the past. I have photos as well. Because it was booked through Expedia they could not refund the cost of the room $241.90. Very disaapointed and very upset that Marriott's night clerk assigned the room as such - that room should not have been open in their system until repairs and the mold/mildew issue was remedied.
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Stayed 1 night in Jan 2025

10/10 Excellent

Eugene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Annjeanette

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like the layout of the indoor pool as the main attraction with the rooms around it with balconies overlooking. My son definitely enjoyed it!
Stayed 1 night in Jan 2025

8/10 Good

Brahim

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Would book again.
Staff very helpful, courteous and professional!
Stayed 2 nights in Dec 2024

10/10 Excellent

Dim

Stayed 2 nights in Dec 2024

4/10 Poor

Keaton

Traveled with partner
Liked: Staff & service
Paid for handicap access as my wife is disabled but was given a normal room that made it hard for her to shower and relax.
Stayed 1 night in Dec 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Checkin was great and front desk was very friendly and helpful. The room was clean although a bit outdated. Unfortunately it didnt have a full length mirror. But that wasnt a deal breaker. The bed was uber comfortable. Pool was a little cool for my taste but so much better than most hotel pools ive been in. I will say that there was no chlorine smell at all which made me wonder just how clean it was. The only issue i had was that when we went to check out, there was only a sign on the desk indicating that they were helping a guest and would return shortly. I waited about 10 minutes and noone ever came back. Overall, it was a good stay and i would consider staying there again.
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Traveled with partner
Disliked: Staff & service
Check in was lengthy even though I was the only customer. When I asked to get coffee, they informed me it was more than 7 hours old in the lobby. Bath tub also had multiple areas of mold.
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk and bar staff were phenomenal. They were very welcoming, accommodating and friendly. The barista my first night made great conversation and remembered who we were the next day (we had a lot of extended family in for a memorial). When the bar was overwhelmed with all of us the next morning, several people worked together to make sure everyone got what they needed. Even though some of the property was dated and needed some “touch ups,” I would definitely stay here again for the friendly and helpful service.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay would definitely stay again
Stayed 2 nights in Nov 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited services
Stayed 1 night in Oct 2024

4/10 Poor

Matt

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff member I spoke to was great. She was very friendly and willing to help in any way. The hotel was very old, and you could see it. The cleaning staff did the best they could, but when wallpaper is coming down, bubbling, or caulking is coming off in the shower, there is not much they can do. The carpet was stained by the bed, and the AC/Heat did not work well. The walls behind the ice machine were saturated and flaking off.
Stayed 1 night in Oct 2024

8/10 Good

Christy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Clean room and quiet area close to the highway
Stayed 2 nights in Oct 2024

8/10 Good

Shawn, Woodbury

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Ricardo

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Shanita

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

4/10 Poor

steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Order wings they were $18 for 9 small frozen wings. All other items they were out of. Key access didi not always work. Gym is dirty and missing equipment. Difficult to maintain temperature control in room.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jeff

Stayed 1 night in Jun 2024