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SureStay Hotel by Best Western Columbus Downtown

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Columbus Downtown

Two single beds with white bedding and a dark headboard, set against a light green backdrop.
Stylish hallway with a glass-top table, side tables, and a large mirror.
Guests enter through a covered walkway to the parking area, surrounded by lush trees and shrubs.
Stunning hotel entrance with a grand canopy and elegant columns.
Functional kitchen area with appliances, storage, and a refrigerator stocked with beverages.

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
1024-1034 Veterans Parkway, Columbus, GA, 31901
  • Columbus Georgia Convention & Trade Center
    ‪14 min walk‬
  • Columbus Civic Center
    ‪2 min drive‬
  • South Commons Sports Complex
    ‪2 min drive‬
  • Columbus, GA (CSG-Columbus Metropolitan)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave) | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Columbus Downtown

Hotel in Downtown Columbus
Coffee/tea in a common area, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided.
SureStay Hotel by Best Western Columbus Downtown offers 65 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with satellite channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Onsite self parking is complimentary.

SureStay Hotel by Best Western Columbus Downtown has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Econo Lodge Inn Columbus
Econo Lodge Columbus
Econo Lodge Suites Historic District
Columbus Inn Suites
Econo Lodge Inn Suites
Surestay By Columbus Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel
SureStay Hotel by Best Western Columbus Downtown Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel Columbus

SureStay Hotel by Best Western Columbus Downtown Reviews

Reviews

6.0
Rating 10 - Excellent. 102 out of 418 reviews
Rating 8 - Good. 78 out of 418 reviews
Rating 6 - Okay. 61 out of 418 reviews
Rating 4 - Poor. 70 out of 418 reviews
Rating 2 - Terrible. 107 out of 418 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, good price

You get what you pay for. Hotel(motel) is in the great location so to get a room for low price would be impossible. Breakfest - do not expect too much, veeeery limited choices. Room is ok - again - its more like a motel. I'd stay here again for 1 night because of price and convenience.
Stayed 1 night in Apr 2025

6/10 Okay

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good

Everything was great except for the housekeeping banging on the door like it’s the police at 10:30 in the morning when check out is at 11:00. Everything else was great!
Stayed 1 night in Apr 2025

6/10 Okay

Courtney

The lady at the front is nice. The help at night is not. It is centrally located.
Stayed 4 nights in Apr 2025

2/10 Terrible

Annie

Traveled with partner, Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy bed, stained with piss! Smell stuck to our clothes. Refused to move rooms or refund, got another room after big discussions, bath handing off the wall, bleach stains & smell strong enough to make your eyes water. no security deposit was given back. Don’t stay here.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chalai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come Again

It was pretty good. Bathroom could have been a bit more clean but everything else was pretty great.
Stayed 1 night in Apr 2025

10/10 Excellent

tia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

GRANT

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean and my kids loved the pancake making machine.
Stayed 1 night in Mar 2025

10/10 Excellent

hyuntae

Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Belinda

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were expecting a hotel, this was a run down two story roadside place. Felt like we should pay by the hour. It was more expensive than actually decent hotels weve stayed in. Breakfast was the most minimal excuse for food. Hotel room was dirty, fixtures didnt work and the sheets were stained with what I assume was blood. The door wouldnt shut unless you slammed it. Look for places in the downtown area by the river and skip this dump
Stayed 2 nights in Feb 2025

2/10 Terrible

Chelsey

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This is not your typical best western hotel. This is a motel. While the rooms were better than I’d expected from looking at the place, you can’t cover shabbiness with a coat of pea soup paint. The “continental breakfast” (available between 6am-9am) consisted of apples, oranges, juice, cold cereal, bread, yogurt, and a pancake maker that didn’t work. And you can’t forget about the microwaveable “old folks” breakfast sausage sandwiches that were rubbery and tasteless, something I’m sure even the old folks in a home wouldn’t enjoy. The “dining area” did have a Folgers machine that worked but the gentleman at the desk did seem concerned when I went in there to get coffee in the afternoon/evening. Overall, would never stay again!
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Jenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would definitely stay again! The rms were clean and the staff is very accommodating and friendly!
Stayed 7 nights in Jan 2025

2/10 Terrible

Stacy

Stayed 1 night in Jan 2025

6/10 Okay

Anna

Traveled with family
Liked: Staff & service
The property was confusing to find, property in desperate need of an update, and the beds were very uncomfortable and hard, but the staff were very helpful and accommodating...
Stayed 1 night in Dec 2024

8/10 Good

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Samantha

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The door didn't even sealed properly. It locked but barely. There was a giant crack letting all the heat out all night. At least it was a clean place. A big deal was made about breakfast but it was a couple pancakes and a coffee machine.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Smoking Motel

Room smelled heavily of cigarettes. Lock on the door was broken. Water in the shower was only occasionally hot.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024