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SureStay Hotel by Best Western Columbus Downtown

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Columbus Downtown

Dining
Front of property
Front of property
Reception
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
The current price is $87
includes taxes & fees
May 31 - Jun 1

Explore the area

View in a map
1024-1034 Veterans Parkway, Columbus, GA, 31901
  • Place, RiverCenter for the Performing Arts
    ‪11 min walk‬
  • Place, Columbus Georgia Convention & Trade Center
    ‪15 min walk‬
  • Place, Columbus Civic Center
    ‪3 min drive‬
  • Airport, Columbus, GA (CSG-Columbus Metropolitan)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

SureStay Hotel by Best Western Columbus Downtown

Hotel in Downtown Columbus
Coffee/tea in a common area, a 24-hour front desk, and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Columbus Downtown offers 65 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with satellite channels. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine and coffee/tea in a common area. Onsite self parking is complimentary.

SureStay Hotel by Best Western Columbus Downtown has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day

Welcoming dogs and cats only

2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Econo Lodge Inn Columbus

Econo Lodge Columbus

Econo Lodge Suites Historic District

Columbus Inn Suites

Econo Lodge Inn Suites

Surestay By Columbus Columbus

SureStay Hotel by Best Western Columbus Downtown Hotel

SureStay Hotel by Best Western Columbus Downtown Columbus

SureStay Hotel by Best Western Columbus Downtown Hotel Columbus

SureStay Hotel by Best Western Columbus Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 125 out of 471 reviews
Rating 8 - Good. 90 out of 471 reviews
Rating 6 - Okay. 69 out of 471 reviews
Rating 4 - Poor. 73 out of 471 reviews
Rating 2 - Terrible. 114 out of 471 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Adler

Stayed 1 night in Feb 2026

10/10 Excellent

ORLANDO

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! They even allowed me to have flowers delievered for my wife. They are located about a ten minute leisurly walk from downtown.
Stayed 2 nights in Dec 2025

10/10 Excellent

Khloie

Liked: Cleanliness, staff & service, amenities
The room was really clean and the guy at the front desk was really friendly
Stayed 1 night in Dec 2025

2/10 Terrible

Ashley

Stayed 1 night in Nov 2025

8/10 Good

Jeffrey

Liked: Staff & service, property conditions & facilities
Based on the reviews, this motel was once a disaster and has now been renovated. They have done a nice job. The rooms are nice and the place seems well run. Good secure parking. Excellent location right downtown. What did bother me is that the windows are tiny so that little natural light comes into the rooms and you feel a bit like you're in a prison cell.
Stayed 2 nights in Dec 2025

10/10 Excellent

Verra

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was accommodating and kind.
Stayed 5 nights in Dec 2025

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dead roach in the bathroom, shorting out microwave, air was broken and never repaired nor was i offered another room after complaining to hotel staff. I was told it would be fixed when i mentioned it but notjing was done. Upon checkout i was told they knew it was broke, so i have no idea why people are being booked in that room. The room was so hot i cpuldnt sleep and was absolutely the worst hotel experience ive had.
Stayed 2 nights in Nov 2025

10/10 Excellent

Randolph

Liked: Cleanliness, property conditions & facilities
Clean and updated room
Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Traveled with family
Disliked: Amenities, property conditions & facilities
Room needs to be updated. Toilet seat was about to fall off, we had to plug in the tv, mattress was very hard.
Stayed 1 night in Nov 2025

10/10 Excellent

Jean

Stayed 2 nights in Aug 2025

8/10 Good

Sedrick

Stayed 1 night in Oct 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Fort Benning for graduation and tap out

Very clean and the beds and pillows were awesome.
Stayed 2 nights in Oct 2025

8/10 Good

Pablo

Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Good people running this place.
Stayed 1 night in Oct 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service
We were there for one night and it wasn’t bad for a “cheap” hotel! It’s an old hotel and it shows but it’s clean and the service is good!!
Stayed 1 night in Oct 2025

6/10 Okay

Susan

Traveled with family
Liked: Staff & service

Probably wouldn’t book it again.

The beds were comfortable. Three adults yet there was only two towels in the bathroom. Bathroom was NOT clean ( especially the toilet!) A bit run down but painted. Man running the office was nice and polite. Breakfast was lame so we found a restaurant.
Stayed 1 night in Sep 2025

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was clean and the staff was friendly. No bugs of any kind. The only complaint is that the room was small. This is a great location, less than a ten minute walk from downtown, but just far enough that weekend noise didn't bother us at all.
Stayed 2 nights in Sep 2025

2/10 Terrible

Marvin

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Tv controller didn't work, the toliet seat was improperly attached nor was it secured right.,the shower bar was hanging down about to fall off the wall.
Stayed 1 night in Sep 2025

6/10 Okay

Chi

Stayed 4 nights in Sep 2025

10/10 Excellent

Loren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a place absolutely i recommended for family
Stayed 3 nights in Sep 2025

10/10 Excellent

Lexus

Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place worth the cost
Stayed 4 nights in Aug 2025

8/10 Good

Brittany

Traveled with family
Decent stay waking distance to the heart of downtown Columbus. Rooms are small but clean, have a mini fridge, microwave, hairdryer. They also have an onsite laundry machine for guest that cost $4 to wash and dry. Would have like to have had a smart tv so you could watch Netflix or Amazon on the tv. I did not try the breakfast but was told they didn’t have coffee. They were friendly and changed the towels in the room daily which was nice.
Stayed 4 nights in Jul 2025