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Extended Stay America Suites Columbus Polaris

2.5 star property

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Photo gallery for Extended Stay America Suites Columbus Polaris

Lobby
Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Gym
  • Parking included
  • Laundry
$94
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
8555 Lyra Dr, Columbus, OH, 43240
  • Polaris Fashion Place
    ‪8 min walk‬
  • Topgolf
    ‪2 min drive‬
  • Easton Town Center
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Superior Studio, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Studio, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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Lobby

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  • Breakfast included
  • Parking included
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About this property

Extended Stay America Suites Columbus Polaris

Hotel in Polaris
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Columbus Polaris offers 124 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Extended Stay America Suites Columbus Polaris is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Columbus Polaris
Extended Stay America Polaris
Extended Stay America Polaris Hotel
Extended Stay America Polaris Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America Columbus Polaris Aparthotel
Extended Stay America Polaris Aparthotel
Extended Stay America Columbus Polaris Hotel
Extend Stay America Columbus
Extended Stay America Columbus Polaris
Extended Stay America Suites Columbus Polaris Hotel
Extended Stay America Suites Columbus Polaris Columbus
Extended Stay America Suites Columbus Polaris Hotel Columbus

Extended Stay America Suites Columbus Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1000 reviews
Rating 8 - Good. 261 out of 1000 reviews
Rating 6 - Okay. 178 out of 1000 reviews
Rating 4 - Poor. 139 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended stay Columbus

The facility was more than adequate for my stay. It was quiet, clean, and the customer service was fine.
Stayed 2 nights in May 2025

4/10 Poor

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The breakfast is just cold breakfast like grab and go. There’s no silverware no pots no pans no garbage cans so we got takeout and there is no silverware to eat it with. We had a full kitchen but nothing so we could use it. There is some nasty stuff in our bathroom when we got there. I could’ve paid $300 less and stayed at the same type of hotel. I get irritated that Expedia does not update their information or make sure that the hotels are what they advertise.
Stayed 3 nights in May 2025

6/10 Okay

Sumayia

Traveled with family
Disliked: Cleanliness, amenities
Rooms needs means of ventilation , furniture needs to replace with new ones , carpet old and smelly. I have a sick husband and his hard to move him from one hotel to another
Stayed 7 nights in May 2025

10/10 Excellent

Ricky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how every room had a small kitchen and dishwasher inside and the hotel provides any necessary dishware you need
Stayed 7 nights in May 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patricia checked us in! Very personable and helpful. Excellent customer service skills! Facility isn’t fancy but it’s more than adequate for those traveling on a budget.
Stayed 1 night in May 2025

6/10 Okay

jennifer

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Anne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in May 2025

2/10 Terrible

Maggie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk employee was very kind. Unfortunately, when i parked (on the backside of the hotel, since there was no available spots before that) it was dimly lit, there was a handful of men standing around a broken down car that then began cat valling and making kissing noises at me. Walking to the room the hotel was run down and creaky. There were people yelling down the hall at eachother and playing music loudly in the laundry area. We got to the room and the curtaons were sained and the room smelled musky. We used the shower and when i put the towel down on the floor to keep the floor dry, I picked it up after our showers and the side that was on the floor was brown and dirty. Someone started jiggling our door handle a short bit later (around 9:30pm). We checked out and made other artangements after that as i did not feel safe.
Stayed 1 night in May 2025

6/10 Okay

Jonas

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff at the desk were friendly and helpful. We were disappointed that kitchens had no utensils, dishware, or cooking pans. They had to be requested and took hours to be available because the front desk was understaffed.. I'm not blaming the person at the front desk (she was kind and helpful), I'm blaming policy and lack of staff. Also, the advertised pool no longer exists.
Stayed 2 nights in May 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sophia

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Nuce room. Smaller than i expected. Staff was gteat when you could find them. They had to many tasks for 1 perspn which kept them unavailable. Kitchen items were available upon request. I plan on staying again. The price is definitely unbeatable for what you get.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff is awesome
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Wayne

Liked: Cleanliness
Needs more attention to rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a large room bathroom may be a little outdated but has all tge najor kitchen ammenities
Stayed 2 nights in Apr 2025

4/10 Poor

Gina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we first checked into our room on the second floor, I discovered ants on the window sill. So we were moved to the 3rd floor per my request. The fan in the bathroom didn't work, and neither did the phone. One night when we got back to the hotel we were greeted with policeman and a commotion in the front of the hotel.
Stayed 2 nights in Apr 2025

4/10 Poor

Sarah

Traveled with family and small children
Liked: Staff & service
The room had a bad smell. Beds were hard. Night Staff was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 5 nights in Mar 2025

6/10 Okay

Denise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, not soundproof
Stayed 1 night in Apr 2025

2/10 Terrible

Trevan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hallways and our room smelled absolutely disgusting. We had to cut our trip short and leave a day early bc we couldn’t stand the nasty smell. Wished they would’ve offered out money back for the day we left but nope. They even knew the hotel smelled bad.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room! It was spacious and clean. Just about anything you need is available for the asking, except for strong coffee.. They only serve light roast. I found a coffee shop on the same road about 1/2 mile away, Sweetwaters, loved it! We were checked in and out by the Amy who made sure everything was to our liking and gave us extra towels and cups. Amy was absolutely the sweetest and made sure we knew we could come to her for any needs or concerns. She seemed to genuinely want us to have a good stay. She made us feel welcome despite us being from Vinton County Ohio and way out of our element. There were lots of restaurants, coffee shops and a planet fitness within a couple miles of hotel. I would stay here again if needing to be in the area for work.
Stayed 2 nights in Apr 2025

6/10 Okay

It'll Be Fun

Traveled with family
Liked: Staff & service
Disliked: Amenities
Good price. Mid to low level hotel.
Stayed 8 nights in Mar 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff. Love the set up of the room.
Stayed 1 night in Apr 2025