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Extended Stay America Suites Columbus Polaris

2.5 star property

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Photo gallery for Extended Stay America Suites Columbus Polaris

Welcome to our hotel lobby, featuring a spacious reception area with a high ceiling and a balcony overlooking the space.
Relax in this stylish room with a large bed, desk, and kitchenette.
Enjoy cooking in this fully equipped kitchen with a refrigerator, microwave, and oven.
Cozy retreat with a kitchenette, sofa, and dining area, perfect for a comfortable stay.
Welcome to Staybridge America, where a grand entrance sets the tone for a comfortable stay.

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
8555 Lyra Dr, Columbus, OH, 43240
  • Polaris Fashion Place
    ‪8 min walk‬
  • Topgolf
    ‪2 min drive‬
  • Easton Town Center
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Superior Studio, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Studio, Multiple Beds, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Welcome to our hotel lobby, featuring a spacious reception area with a reception desk and a large window.

Comfort Inn North/Polaris

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1006)
$115 nightly
The price is $115 total
includes taxes & fees
Comfort Inn North/Polaris

About this property

Extended Stay America Suites Columbus Polaris

Hotel in Polaris
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Columbus Polaris offers 124 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Extended Stay America Suites Columbus Polaris is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Columbus Polaris
Extended Stay America Polaris
Extended Stay America Polaris Hotel
Extended Stay America Polaris Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America Columbus Polaris Aparthotel
Extended Stay America Polaris Aparthotel
Extended Stay America Columbus Polaris Hotel
Extend Stay America Columbus
Extended Stay America Columbus Polaris
Extended Stay America Suites Columbus Polaris Hotel
Extended Stay America Suites Columbus Polaris Columbus
Extended Stay America Suites Columbus Polaris Hotel Columbus

Extended Stay America Suites Columbus Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 318 out of 1008 reviews
Rating 8 - Good. 265 out of 1008 reviews
Rating 6 - Okay. 182 out of 1008 reviews
Rating 4 - Poor. 141 out of 1008 reviews
Rating 2 - Terrible. 102 out of 1008 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Wayne

Liked: Cleanliness
Needs more attention to rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a large room bathroom may be a little outdated but has all tge najor kitchen ammenities
Stayed 2 nights in Apr 2025

4/10 Poor

Gina

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we first checked into our room on the second floor, I discovered ants on the window sill. So we were moved to the 3rd floor per my request. The fan in the bathroom didn't work, and neither did the phone. One night when we got back to the hotel we were greeted with policeman and a commotion in the front of the hotel.
Stayed 2 nights in Apr 2025

4/10 Poor

Sarah

Traveled with family and small children
Liked: Staff & service
The room had a bad smell. Beds were hard. Night Staff was very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 1 night in Jan 2025

10/10 Excellent

Joshua

Stayed 5 nights in Mar 2025

6/10 Okay

Denise

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, not soundproof
Stayed 1 night in Apr 2025

2/10 Terrible

Trevan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hallways and our room smelled absolutely disgusting. We had to cut our trip short and leave a day early bc we couldn’t stand the nasty smell. Wished they would’ve offered out money back for the day we left but nope. They even knew the hotel smelled bad.
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room! It was spacious and clean. Just about anything you need is available for the asking, except for strong coffee.. They only serve light roast. I found a coffee shop on the same road about 1/2 mile away, Sweetwaters, loved it! We were checked in and out by the Amy who made sure everything was to our liking and gave us extra towels and cups. Amy was absolutely the sweetest and made sure we knew we could come to her for any needs or concerns. She seemed to genuinely want us to have a good stay. She made us feel welcome despite us being from Vinton County Ohio and way out of our element. There were lots of restaurants, coffee shops and a planet fitness within a couple miles of hotel. I would stay here again if needing to be in the area for work.
Stayed 2 nights in Apr 2025

6/10 Okay

It'll Be Fun

Traveled with family
Liked: Staff & service
Disliked: Amenities
Good price. Mid to low level hotel.
Stayed 8 nights in Mar 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff. Love the set up of the room.
Stayed 1 night in Apr 2025

6/10 Okay

Kim

Stayed 1 night in Mar 2025

4/10 Poor

Wade

Stayed 2 nights in Mar 2025

6/10 Okay

Riaz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The kitchen had no utensils, plates or glasses which I was expecting. Other extended stays have had this. It was empty. No shampoo, soap or basic toiletry items. Room was clean and staff was nice. Breakfast was bare bones with granola bars. I would rather just stay at a regular hotel with basic amenities next time
Stayed 1 night in Mar 2025

10/10 Excellent

cynthia

Stayed 7 nights in Mar 2025

8/10 Good

Ifrah

Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Stayed 1 night in Mar 2025

10/10 Excellent

Marcia

Stayed 7 nights in Mar 2025

10/10 Excellent

Janet, Carmel

Stayed 2 nights in Feb 2025

4/10 Poor

Crystal

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Never again

Lost me at having no ice machine. Only hotel I’ve EVER stayed in that didn’t have an ice machine anywhere in the building. A small empty ice tray in the freezer doesn’t cut it. Didn’t have a turntable inside the microwave. A kitchenette with NOTHING in it to actually use because they expect you to call the front desk for every little thing you need for it. Had to call the front desk for extra pillow and blanket for the pullout couch because they didn’t already have one in the closet. Waited 1 1/2 hours, still hadn’t brought it. Called again, let it ring and ring, didn’t answer. Then suddenly they were finally at our door with them and said “Did you call us?” (They knew I did) “because we didn’t get it” if they didn’t get the call, how did they know to ask if I called? That’s a lie. This is why I don’t like to stay in places that you have to call the front desk for EVERYTHING. It’s nothing but a waiting game. The mattress on the pullout couch was so thin had springs popped up, no mini bottle of shampoo and conditioner in shower. Great double chocolate muffins for breakfast but no milk served. What kids like to drink coffee and water for breakfast? Only hotel I’ve EVER stayed at that didn’t serve milk even if it’s co to mental or grab and go. Didn’t tell me a $100 deposit was required. Got a message from Expedia letting me know before I got there. A hotel that worried about a $100 deposit yet don’t want to provide half of what you need. Haven’t checked to see if $100 is credit
Stayed 1 night in Mar 2025

10/10 Excellent

Zinaida

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 19 nights in Feb 2025

8/10 Good

Autumn

Liked: Cleanliness, staff & service
The lasy working the desk was very nice. This place is am adequate stay.
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Ok hotel for a one night stay. Needs a deep clean

I only stayed one night here at the Extended Stay. The room was ok. It is showing it's age. The kitchenette needed a fresh remodel. The carpets need a deep cleaning. The sheets were clean. Would I personally stay here again, probably not. Also the breakfast option were only grab and go stuff like apples, granola bars, and coffee.
Stayed 1 night in Feb 2025

10/10 Excellent

Chapin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025