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Extended Stay America Suites Columbus Polaris

2.5 star property

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Photo gallery for Extended Stay America Suites Columbus Polaris

Lobby
Exterior
Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Gym
  • Laundry
  • Parking included
$94
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
8555 Lyra Dr, Columbus, OH, 43240
  • Place, Magic Mountain Fun Center
    ‪5 min walk‬
  • Place, Polaris Fashion Place
    ‪8 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Studio, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Superior Studio, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

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About this property

Extended Stay America Suites Columbus Polaris

Hotel in Polaris
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Columbus Polaris offers 124 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Extended Stay America Suites Columbus Polaris is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Columbus Polaris
Extended Stay America Polaris
Extended Stay America Polaris Hotel
Extended Stay America Polaris Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America Columbus Polaris Aparthotel
Extended Stay America Polaris Aparthotel
Extended Stay America Columbus Polaris Hotel
Extend Stay America Columbus
Extended Stay America Columbus Polaris
Extended Stay America Suites Columbus Polaris Hotel
Extended Stay America Suites Columbus Polaris Columbus
Extended Stay America Suites Columbus Polaris Hotel Columbus

Reviews

Extended Stay America Suites Columbus Polaris Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 329 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 138 out of 1000 reviews
Rating 2 - Terrible. 104 out of 1000 reviews

Reviews

2/10 Terrible

Rosa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Fire alarm went off in neighbors room and they couldn’t get it shut off. Morning front desk team leader was rude unprofessional!
Stayed 1 night in Aug 2025

10/10 Excellent

Yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and great customer service
Stayed 1 night in Aug 2025

8/10 Good

Tom

Stayed 2 nights in Aug 2025

8/10 Good

Lynee

Stayed 5 nights in Aug 2025

8/10 Good

Lynee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my training
Stayed 1 night in Aug 2025

8/10 Good

Iris

Traveled with family
Stayed 2 nights in Aug 2025

8/10 Good

EDWIN

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
The first staff I met was terrible. She addressed my concerns without care or courtesy and behaved badly toward her colleague. She put me in a messy, spider-web-infested room. Bravo to another aged front desk employee, she was understanding, helped me switch rooms, and made my stay almost enjoyable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dr. Melveena D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dr. Melveena D. Edwards

Outstanding staff. The best service.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Stayed 1 night in Aug 2025

10/10 Excellent

Lynee

Business traveler
Liked: Amenities
Need more parking
Stayed 1 night in Jul 2025

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Ana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No actual breakfast only small packaged muffins and granola bars. The hotel also had a weird smell and the sheets on the bed were thin. This did not feel worth it for the price. We have stayed at similarly priced hotels where our rooms were much nicer.
Stayed 1 night in Jul 2025

8/10 Good

Lynee

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 12 nights in Jul 2025

8/10 Good

Tiffany

Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Front deak was outstanding!
Stayed 1 night in Jul 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and strived to make sure my stay was comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Idan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 3 nights in Jul 2025

6/10 Okay

Lee

Liked: Staff & service

Questionable Breakfast

Oatmeal packets with no milk, muffins in celaphane, no juice isn't exactly what I'd call breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Srikanth

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the technician and front office were very helpful, this is an old building, the AC made a lot of noise, Microwave was non functional howerever the technician was helpful and fixed it. the food Option are literally nothing. more of grab a bar and go
Stayed 2 nights in Jul 2025

2/10 Terrible

Alan

the room wae dirty and they
Stayed 2 nights in Jul 2025

10/10 Excellent

William, POUGHQUAG

Liked: Cleanliness, amenities, property conditions & facilities
Easy access to where I needed to go
Stayed 6 nights in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Clean but no necessities in the room

The hotel wasn't bad at all - good area, clean, no carpets in the room. But what I was very surprised about is the complete lack of necessities in the room - no small shampoo or body wash, not a single plastic cup, no coffee machine. The note in the room was saying that you can request a "kitchen kit," but I didn't need a kit, I just needed a cup to drink some water, and there was none. They also should not advertise as "providing breakfast" as the breakfast was pretty much non-existent; they didn't even have a regular creamer for coffee.
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not A Real Breakfast

It was a room with a bed. Quite sparse. Tub was chipped, looked dirty bc of it. Also super slippery. They don't "serve breakfast" like they say. They have prepackaged muffins/bars/oatmeal. Not even real milk/cream/half and half for coffee. A real disappointment. Staff was nice though!
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Stayed 1 night in Jun 2025