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Extended Stay America Suites Columbus Polaris

2.5 star property

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Photo gallery for Extended Stay America Suites Columbus Polaris

Lobby
Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Exterior
Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Gym
  • Parking included

Explore the area

Map
8555 Lyra Dr, Columbus, OH, 43240
  • Magic Mountain Fun Center
    ‪6 min walk‬
  • Polaris Fashion Place
    ‪9 min walk‬
  • Topgolf
    ‪3 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Superior Studio, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior

Comfort Inn North/Polaris

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (1001)
The price is $95
per night
$110 total
includes taxes & fees
Mar 3 - Mar 4
Comfort Inn North/Polaris

About this property

Extended Stay America Suites Columbus Polaris

Hotel in Polaris
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Columbus Polaris offers 124 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Extended Stay America Suites Columbus Polaris is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Columbus Polaris
Extended Stay America Polaris
Extended Stay America Polaris Hotel
Extended Stay America Polaris Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America Columbus Polaris Aparthotel
Extended Stay America Polaris Aparthotel
Extended Stay America Columbus Polaris Hotel
Extend Stay America Columbus
Extended Stay America Columbus Polaris
Extended Stay America Suites Columbus Polaris Hotel
Extended Stay America Suites Columbus Polaris Columbus
Extended Stay America Suites Columbus Polaris Hotel Columbus

Extended Stay America Suites Columbus Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 295 out of 1002 reviews
Rating 8 - Good. 291 out of 1002 reviews
Rating 6 - Okay. 180 out of 1002 reviews
Rating 4 - Poor. 136 out of 1002 reviews
Rating 2 - Terrible. 100 out of 1002 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Diane

Stayed 4 nights in Oct 2024

10/10 Excellent

Clayton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Dexter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Don

Liked: Cleanliness, amenities
Representative that checked me in was very pleasant and helpful, excellent customer service
Stayed 1 night in Nov 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my own fault—I forgot Extended Stay hotels are a favorite of contractors. So I was awakened every day at 5:30-6:00 to the sounds of people heading off to work. But otherwise, no complaints. Everything was great. Clean rooms, convenient location, terrific staff.

10/10 Excellent

Michael, Plano

Stayed 1 night in Oct 2024

6/10 Okay

Andrea, Jersey city

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The front desk lady was nice - breakfast is not worthy of being called that
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2024

2/10 Terrible

Clark

Property was fine and people great...Expedia book me into a full hotel so I could not check in and had to find another eoom
Stayed 3 nights in Oct 2024

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the use of fridge and microwave
Stayed 2 nights in Oct 2024

6/10 Okay

Albert

Traveled with partner
This is a great location for shopping. It is disappointing to rend a room with a kitchenette and then find nothing in the cupboards. Everything had to be requested and carried from the check-in desk and some things were not available.
Stayed 2 nights in Oct 2024

2/10 Terrible

Yasser, Brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient
Stayed 2 nights in Oct 2024

2/10 Terrible

Audrey

Disliked: Amenities
HORRIBLE
Stayed 1 night in Oct 2024

4/10 Poor

Sherry

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
1. We arrived about 5:15pm and our room was NOT ready. We had to wait about 20 minutes before we were able to go up to the room. When the room should have been ready for check in at 3pm. 2. The floor in front of the elevator was so sticky your shoes would stick to the floor. Just as we were reporting this to the front desk the cleaning lady was leaving but was stopped by the front desk clerk and was asked was, she aware about this. She replied "yes I saw that but someone else will have to mop" 3. We had no remote to the TV the front desk clerk had to bring one up. 4.The TV was so wobbly we thought it would fall over. I did show this to the clerk. 5. We had NO trash cans in the room, we had to use plastic bags for our trash. 6. The shower curtain does not fit the entire tub. We had to practically pull the curtain the entire time you shower to prevent water from running out to the floor. Everything is outdated. If you wanted dishes, drinking glasses or just paper cups they were not provided in the room. You have to ask for everything. I'm surprise we didn't have to ask them to turn the water on. This weekend every hotel was booked across the city. This was our last resort in finding a hotel reasonable. We only needed 1 night. I would NOT recommend this hotel unless you are desperate.
Stayed 1 night in Sep 2024

6/10 Okay

James

Disliked: Amenities
This was my first experience with an Extended Stay property. My check in was pleasant enough. I think the property maintenance was somewhat less than ideal. The floor around the elevator and inside was kind of sticky. There was a wall torn out and exposed insulation and framing. It looked like it was in that condition for awhile. Limited number of luggage trollies available. Did not see any vending machines or ice dispensers. The room was ok for the one night stay but I don't think I would want to stay longer. The room is a suite with a cooktop, a microwave and refrigerator but not much else. No coffee maker in the room and no coffee available in the lobby after the morning grab and go breakfast. The air conditioning unit was noisy but all wall units are that way. However, the refrigerator was louder than the A/C unit. My stay was fine for an overnight. At least it was affordable but nothing stands out as exceptional.
Stayed 1 night in Sep 2024

4/10 Poor

Debra

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A lot of deferred maintenance.
Stayed 4 nights in Sep 2024

10/10 Excellent

Brooke

Traveled with group
Liked: Cleanliness, staff & service, amenities
Had a great experience. Would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Clayton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and I had everything I needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Henrietta

Liked: Amenities
The property was very clean, Ronni was phenomenal, I love the apartment feel. Atmosphere very pleasant.
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Stayed 4 nights in Aug 2024

8/10 Good

Rick

Stayed 1 night in Aug 2024