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Extended Stay America Suites Columbus Polaris

2.5 star property

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Photo gallery for Extended Stay America Suites Columbus Polaris

Lobby
Pillowtop beds, in-room safe, desk, blackout drapes
Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
8555 Lyra Dr, Columbus, OH, 43240
  • Magic Mountain Fun Center
    ‪5 min walk‬
  • Polaris Fashion Place
    ‪8 min walk‬
  • Topgolf
    ‪2 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Superior Studio, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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The price is $208 total
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About this property

Extended Stay America Suites Columbus Polaris

Hotel in Polaris
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite. Housekeeping is available on request.
Extended Stay America Suites Columbus Polaris offers 124 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Extended Stay America Suites Columbus Polaris is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Extended Stay America Columbus Polaris
Extended Stay America Polaris
Extended Stay America Polaris Hotel
Extended Stay America Polaris Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America Columbus Polaris Aparthotel
Extended Stay America Polaris Aparthotel
Extended Stay America Columbus Polaris Hotel
Extend Stay America Columbus
Extended Stay America Columbus Polaris
Extended Stay America Suites Columbus Polaris Hotel
Extended Stay America Suites Columbus Polaris Columbus
Extended Stay America Suites Columbus Polaris Hotel Columbus

Extended Stay America Suites Columbus Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 314 out of 1001 reviews
Rating 8 - Good. 266 out of 1001 reviews
Rating 6 - Okay. 181 out of 1001 reviews
Rating 4 - Poor. 140 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcia

Stayed 7 nights in Mar 2025

10/10 Excellent

Janet, Carmel

Stayed 2 nights in Feb 2025

4/10 Poor

Crystal

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Never again

Lost me at having no ice machine. Only hotel I’ve EVER stayed in that didn’t have an ice machine anywhere in the building. A small empty ice tray in the freezer doesn’t cut it. Didn’t have a turntable inside the microwave. A kitchenette with NOTHING in it to actually use because they expect you to call the front desk for every little thing you need for it. Had to call the front desk for extra pillow and blanket for the pullout couch because they didn’t already have one in the closet. Waited 1 1/2 hours, still hadn’t brought it. Called again, let it ring and ring, didn’t answer. Then suddenly they were finally at our door with them and said “Did you call us?” (They knew I did) “because we didn’t get it” if they didn’t get the call, how did they know to ask if I called? That’s a lie. This is why I don’t like to stay in places that you have to call the front desk for EVERYTHING. It’s nothing but a waiting game. The mattress on the pullout couch was so thin had springs popped up, no mini bottle of shampoo and conditioner in shower. Great double chocolate muffins for breakfast but no milk served. What kids like to drink coffee and water for breakfast? Only hotel I’ve EVER stayed at that didn’t serve milk even if it’s co to mental or grab and go. Didn’t tell me a $100 deposit was required. Got a message from Expedia letting me know before I got there. A hotel that worried about a $100 deposit yet don’t want to provide half of what you need. Haven’t checked to see if $100 is credit
Stayed 1 night in Mar 2025

10/10 Excellent

Zinaida

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 19 nights in Feb 2025

8/10 Good

Autumn

Liked: Cleanliness, staff & service
The lasy working the desk was very nice. This place is am adequate stay.
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Ok hotel for a one night stay. Needs a deep clean

I only stayed one night here at the Extended Stay. The room was ok. It is showing it's age. The kitchenette needed a fresh remodel. The carpets need a deep cleaning. The sheets were clean. Would I personally stay here again, probably not. Also the breakfast option were only grab and go stuff like apples, granola bars, and coffee.
Stayed 1 night in Feb 2025

10/10 Excellent

Chapin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but had people in the hotel screaming at each other most of the night. Felt a little unsafe!
Stayed 1 night in Mar 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sheila

Stayed 7 nights in Feb 2025

6/10 Okay

Madison

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Chad

Stayed 1 night in Feb 2025

6/10 Okay

Tyonne

Traveled with partner
Disliked: Amenities, property conditions & facilities
100 dollar deposit and was very behind on renovations
Stayed 1 night in Feb 2025

2/10 Terrible

patty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’m sorry it’s just not safe , vehicles get broken into and staff know but nothing they can do. They keep it clean and nice inside. Cannot stay here because of outside security.
Stayed 5 nights in Feb 2025

2/10 Terrible

Tonya

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
4”of snow sidewalks were not touched I’m handicapped it was awful to get in building. Required a 100$ deposit that they hold for 3 days!!! There breakfast- coffee and a couple of snack it was a joke!!! Early morning wake up working in room next to us bounding!!! Will not return!
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Stayed 1 night in Feb 2025

6/10 Okay

Evans

Suboptimal
Stayed 1 night in Feb 2025

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay at staff is very nice and friendly check in was fantastic and fast
Stayed 1 night in Feb 2025

10/10 Excellent

Subhadeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always liked it.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
the staff was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk service is exemplary. Its a cheaper hotel, but clean,but remember with it being semi apartment like,there are kids so noise and parking lot scares are the norm.
Stayed 1 night in Feb 2025

4/10 Poor

Kathleen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was dark. No amenities in the room whatsoever. If you wanted a drinking glass, a blow dryer, coffee pot, you had to get it from the front desk. Actually, there was a ironing board which I used as a coffee table. There isn't a place to pull up to unload your luggage so had to drag everything from the parking space. The front desk staff was great- friendly and personable.
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Business traveler
Stayed 1 night in Jan 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Full kitchen set up was a plus.
Stayed 1 night in Jan 2025

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just wasn’t for us!

The front desk was great but the room was very outdated with a very nasty tub. Coffee makers don’t already exist in room , you have to ask for one. The queen bed was very small.
Stayed 2 nights in Jan 2025